Pick-up location | Estero |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Passenger van, Pickup truck, Premium, Standard SUV, Supplier choice |
Rental locations | 6 |
Popular agencies | Hertz, Budget |
Economy | $26/day |
Compact | $26/day |
Intermediate | $28/day |
Full-size | $39/day |
Minivan | $52/day |
Full-size SUV | $71/day |
Premium | $46/day |
Passenger van | $83/day |
Luxury | $46/day |
Pickup truck | $41/day |
Supplier choice | $26/day |
Standard SUV | $38/day |
Intermediate SUV | $40/day |
Fox
5.6
Okay
595 reviewsCleanliness
5.8
Comfort
6.2
Pick-up/Drop-off
5.6
Value for money
5.8
One location in Estero
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Reviews
1.9 Horrible
Jun 2021
10.0 Excellent
Jun 2021
Pros:
Drop off is super easy. Don't need to fill tank up. Charge is normal gas rates.2.0 Mediocre
May 2021
Pros:
Horrible customer service. Only held the car for 3 hours. My flight was late so... no car.Cons:
I'll NEVER use Fox car rental.4.0 Okay
May 2021
Pros:
The car was cleanCons:
First of all it was off site which was less than clear when I made the reservation. After waiting 20 minutes for a shuttle, the line at the place was just about out the door. When I finally got to the agent I was hustled out of my reservation and charged more because I was "late" for my reservation, I ended up there 3 hours after my reservation started because our flight was delayed. The woman said she had to cancel my reservation and make a new one which was over $100 more than my original quote. I was "upgraded" from a fullsize car to a compact SUV which was in all honestly smaller than the fullsize car I had booked. We could barely fit two small suitcases in the back and the back seat was abysmally small. 1/10 would NOT recommend fox rent a car.8.0 Excellent
May 2021
Pros:
yes6.0 Good
May 2021
Pros:
Drop off was fast and easy.Cons:
Pick up we waited in line almost 2 hrs. One stood in line in the AC. Others outside in the heat & humidity. (Ft Meyer, Fl) they also told us we had to prepay for gas...it would have been cheaper on the outside. Car was banged up, scratched and dirty when we got it. Not washed or vacuumed.10.0
Excellent
39 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Estero
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Reviews
4.4 Okay
Dec 2019
Pros:
The car itself was nice and clean. Drop off was quick and easy.Cons:
It took nearly 1.5 hours standing in line to get my rental - almost as long as it took to fly to FL! Then they said something was wrong with my rental agreement and they had me listed as returning the car to another airport! After that was corrected (for pickup/return to same location), they said the rate was wrong. After getting a manager to sort it out, they said something about an extra $50 due to the change, but the manager waived that. Drop off on return was easy and quick. When I returned home, I found a $700 charge on my credit card from Hertz IN ADDITION TO the original rental amount! They told me since I hadn't used the full 24 hours rental on return, they reverted it to an hourly rental for the final day at $38/hour!! After 2 hours on the phone with representatives, trying to get a clear explanation of this billing, it was finally reduced to $70. I will NEVER rent Hertz again. They blamed Kayak for they way reservations are made, my point to them was I paid for x number of days, returned the car earlier than anticipated, and should not be penalized, regardless of how the reservation was made. I unfortunatley left the original paperwork (rental agreement) in the car upon return, or I would have fought them even more over the $70.2.0 Mediocre
Oct 2018
Cons:
I made arrangements for a rental online via expedia a while ago. 3 days before I left for my vacation trip to FL, Hertz rental office called me to confirm rental. It was from a pickup location that I did not make. I asked for the pick up location be changed to Ft. Myers Airport where I initially thought was where I was picking up rental car. Hertz rep could not make the change, referred me to the 800 number to make changes. I did that and was assured by the rep. that it was taken care of. I arrive at Ft. Myers Airport only to be told no it was not reserve nor could they do anything about it because I prepaid. Took a taxi (cost $ 10.00) to the Holiday Inn location that was on a my original reservation, only to be told the office was closed on Sundays!!! I had to rent a car from another close by car rental company. Needless to say, It was not a good start to my vacation. Very disappointed. Donna Maichle 302-420-6684 dlmaichle59@verizon.net2.0 Mediocre
Oct 2018
Cons:
How do you rent a car to someone when you close at 5pm and your flight gets in at 5pm. Never got the car I want my money back. You sold me something that you knew you could not deliver on.10.0 Excellent
Jul 2018
Pros:
Loved the pricing. Frank was awesome and made the process smooth and easy!2.0 Mediocre
Jul 2018
Pros:
Airline changed flights, so had to cancel car rental. Tried to charge $100 fee. Disappointed.2.0 Mediocre
Jun 2018
Cons:
I typed in a search for RSW but did not get a car at the airport. My reservation was for 5 pm but apparently the location where I rented closed at 5 pm and I could not retrieve my PRE-PAID rental.Budget
10.0
Excellent
6 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Estero
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Reviews
7.6 Good
Sep 2017
Pros:
Friendly and helpful peopleCons:
the car did not have a full tank of gas when I picked it up ....the customer service person said he would make an adjustment , but the power was out because of hurricane Irma. I also told the drop off person who said they would make an adjustment once the Internet service was restored. I hope they are correct.10.0 Excellent
Apr 2022
7.6 Good
Sep 2017
Pros:
Friendly and helpful peopleCons:
the car did not have a full tank of gas when I picked it up ....the customer service person said he would make an adjustment , but the power was out because of hurricane Irma. I also told the drop off person who said they would make an adjustment once the Internet service was restored. I hope they are correct.Avis
9.0
Excellent
4 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
9.0
One location in Estero
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Reviews
8.0 Excellent
Apr 2021
Cons:
Asked for a Camry and was put in a small Jeep suv that had very uncomfortable seating. Lower Back has hurt for a couple days. I should have pushed for the Camry I reserved. Note the Jeep SUV was not an upgrade in my opinion.10.0 Excellent
Oct 2021
8.0 Excellent
Apr 2021
Cons:
Asked for a Camry and was put in a small Jeep suv that had very uncomfortable seating. Lower Back has hurt for a couple days. I should have pushed for the Camry I reserved. Note the Jeep SUV was not an upgrade in my opinion.Enterprise
2.0
Mediocre
2 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Estero
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Reviews
2.0 Mediocre
Jan 2021
Cons:
They should have cars ready for their customers. Will never use enterprise again2.0 Mediocre
Jan 2021
Cons:
They should have cars ready for their customers. Will never use enterprise againGoldcar Rental SP
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Estero
Rhodium
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Estero