Guest Reviews
Overall Rating
3.7
Mediocre
Based on 8 reviews
Cleanliness
3.8
Comfort
3.8
Pickup/Dropoff
4.5
Value for money
3.0
Europcar car rental prices in Chetumal
| Intermediate | $5/day | |
| Standard | $5/day | |
| Full-size | $9/day | |
| Premium | $94/day | |
| Van | $116/day |
Pros
"Really friendly and helpful staff."
(in 19 reviews)
"great service and very helpful."
(in 8 reviews)
"Car was great: very clean."
(in 31 reviews)
Cons
"No car available"
(in 8 reviews)
"The customer service is horrible."
(in 6 reviews)
"Also add $50-70/day for mandatory insurance."
(in 9 reviews)
Recent Reviews
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Find reviews that mention:
credit card
car available
pick up and drop
car was clean
picked up the car
insurance coverage
great car
car was great
helpful staff
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3.6
Pros: Nothing
Cons: Everything, they charged what they wanted, leaving you no option with the insurance. Car was in very bad shape, not cleaned and without gasoline I will never rent a car again with them (Europcar)
review from
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2.4
Beware of all Europcar costs and tricks
Cons: When presented my credit card with collision coverage, Europcar staff told me that to make it valid I needed to have a letter of proof of insurance signed/stamped by some kind of Mexican authority.... really?? How they expect foreigners to get that?? At the end I payed double of my quote for all this tricks and hidden fees
review from
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5.6
Ask about insurance
Pros: Chetumal is a small airport and the pick up drop off is convenient and easy.
Cons: Be aware of insurance requirements in Mexico. If you have a credit card that provides rental car insurance they will require a letter for confirmation from credit card company. If you do not have a letter they will not rent you the car without purchasing insurance. The cost of insurance depends on the value of the car and is minimum $200 USD. They do not indicate that in the listing or the general terms. You have to go deep into the T&C to find that.
review from
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2.8
Pros: Cancelled car rental due to exorbitant required insurance
Cons: What a scam! After I take a taxi to the car rental with all my luggage I found out that an extra $250 was required for the insurance. So the $100 weekly car rental was just bait and switch. The agent at the counter showed me a whole list of customers who had cancelled that day for the same reason. I am not opposed to reasonably priced insurance, but their "required" insurance was over the top. I will not do business with Europcar again.
review from
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2.8
Terrible cleanliness and expensive insurance
Cons: There was no cleanliness and the insurance was so expensive.
review from
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3.6
Pros: Nothing
Cons: Everything, they charged what they wanted, leaving you no option with the insurance. Car was in very bad shape, not cleaned and without gasoline I will never rent a car again with them (Europcar)
review from
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2.4
Beware of all Europcar costs and tricks
Cons: When presented my credit card with collision coverage, Europcar staff told me that to make it valid I needed to have a letter of proof of insurance signed/stamped by some kind of Mexican authority.... really?? How they expect foreigners to get that?? At the end I payed double of my quote for all this tricks and hidden fees
review from
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5.6
Ask about insurance
Pros: Chetumal is a small airport and the pick up drop off is convenient and easy.
Cons: Be aware of insurance requirements in Mexico. If you have a credit card that provides rental car insurance they will require a letter for confirmation from credit card company. If you do not have a letter they will not rent you the car without purchasing insurance. The cost of insurance depends on the value of the car and is minimum $200 USD. They do not indicate that in the listing or the general terms. You have to go deep into the T&C to find that.
review from
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2.8
Pros: Cancelled car rental due to exorbitant required insurance
Cons: What a scam! After I take a taxi to the car rental with all my luggage I found out that an extra $250 was required for the insurance. So the $100 weekly car rental was just bait and switch. The agent at the counter showed me a whole list of customers who had cancelled that day for the same reason. I am not opposed to reasonably priced insurance, but their "required" insurance was over the top. I will not do business with Europcar again.
review from
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2.8
Terrible cleanliness and expensive insurance
Cons: There was no cleanliness and the insurance was so expensive.
review from
Where can I find Europcar car rentals in Chetumal?
Av. Obregon Y Av.independencia,#248, Europcar car rentals
Address
Av. Obregon Y Av.independencia,#248Phone
+52 983 833 9959Top Tips For Renting a Car from Europcar in Chetumal
- 25% of our users found rental cars from Europcar in Chetumal for $11 or less
- Book your rental car from Chetumal in Europcar at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Europcar in Chetumal are around 80% cheaper than other car types, on average
FAQs About Renting a Car From Europcar in Chetumal
How much does it cost to rent a car from Europcar in Chetumal?
On average a rental car from Europcar in Chetumal costs $22 per day.
What is the most popular rental car from Europcar in Chetumal?
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type from Europcar in Chetumal.
How many car rental locations does Europcar have in Chetumal?
Europcar has 2 rental locations in Chetumal. Take a look at our Europcar rental location map to find the best rental cars near you.
Does Europcar have a car rental location at the airport: Chetumal Airport (CTM)?
Yes
Does Europcar offer shuttle or airport pick-up services from Chetumal Airport (CTM)?
Yes