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It was different, but a very clean place. Overall we liked it. Great for one night because rooms are small. The restaurant was top notch. The staff was amazing. The Wi-fi was very slow. Our room was really load due to being to close to the road. Other than that we liked it.
I loved everything about this hotel. Couldn't have asked for a better experience.
The entire place was very clean and smelled clean. The staff was friendly. The decor at the hotel was very interesting and different from any other hotel. The beds were very comfortable. The back of the hotel was pretty facilities get the river and at night the lights added a nice affect. The hotel was centrally located in RI and made it easy to get places. I was disappointed with the restaurant. There was not a lot of diversity on the menu and the prices were expensive. Also there was a wedding there on evening and it closed off the restaurant/ bar inside and outside to the guests staying at the hotel.
Cool concept! Very modern. Lovely on the inside, area around the hotel is Okay, Near mall and restaurants. Problems with check in from using priceline, had to get manager to help.
The lobby. Spending the night in Warwick at NYLO. Got dessert at the hotel restaurant..a "sweet and salty" It's French fries covered in caramel with ice cream, fudge and chocolate covered bacon. The bacon was a little undercooked and fatty which wasn't appetizing when covered in chocolate. Not for the unadventurous for sure, the menu was pretty good with some thoughtful touches, the staff very accommodating. The atmosphere a little too dimly lit for my taste, and the drinks a bit overpriced, but worth it for the experience. The decor is modern/industrial but falls a little short in some of the cheaper fixtures that just don't go, i.e. faux coral chandeliers and bar stools that look like leftovers from an American Legion. They could have done better in that regard. I'm thinking I won't waste my money next time my husband and I plan a night away. The sheets and towels are rough, the bed so-so. The pillows are abnormally small (think slightly larger than an airline pillow). Paint was chipping in the shower and the bathroom itself reminded me more of a murder room out of SAW than a luxury hotel. The shower, while large, with a rainfall shower head with great pressure, went from arctic cold to scalding with very little wiggle room in between. Again, the modern fixtures and furniture aren't much better than ikea quality and the aesthetics are nice from a distance but not for what we paid to stay. The lobby was fun with retro books and suspended egg chairs. Also the hotel itself is unusually cold and I am always hot so that's saying a lot. Bummer.
Everything was good - nice rooms - nice bar - lovely view - nice staff
Location. Only. Enormous Power Outage. Since it was an unforeseeable weather catastrophe, depleting power to the majority of city, the hotel can not be blamed for this. But...what they can be blamed for, having NO emergency lights, a violation of state law, in hallways that actually functioned when power went out. Enormous safety and fire hazard. Not to mention, NO A/C, NO Hot water, NO clean water. Nothing. Brown, dirty water came out of faucet. What's worse is that we were forced to check out, as the 99% of the hotel guests did, and they pretended like they were doing us a favor by allowing us to check out without a penalty, but still charging us for the first check-in date, despite 5+ hours of no electricity, no safety, no A/C, no clean-warm water. We asked if they wanted us to be a future, loyal customer to NYLO, they refused to say, and said they were still charging us for 1st nights stay despite half the day with no power, no reimbursement, no warm water, no clean water, using flashlights to move out our luggage and having to carry luggage down flights of stairs as no elevators had power, despite a physical disability. We would never suggest or even think of staying at another NYLO chain with the lack of any compassion toward customer's satisfaction. Spent the next 8 hours in search of a new hotel. What a terrific stay, NOT. Good luck with future guests.
The bathroom wall is translucent and doesn't go completely up to the ceiling. If one goes to the batroom at night the light shining through and over the wall disturbs the partner. Also, the wall having a space at the top allows bathroom sounds and aromas to enter the rest of the room. If one prefers privacy, this is not the place.
Not much. Decor interesting Location not great. Rooms not comfortable, very little space to put clothing, poor lighting. Restaurant food not very good, wait very long.
The loft concept is unique and captivating first impression. The bathroom shower was not clean, dirt and grime were caked into the shower curtain. The walls and corners of the shower were dirty as well. Air in the room felt to congested, concrete floors were nice for the industrial feel but not comfortable to walk on. Apart from cleanliness of bathroom and the delay for drinks to arrive at our table for dinner, the hotel was worth the stay
I enjoyed the style and atmosphere of the hotel. We arrived close to 2am, and were greeted with a warm welcome and assisted with any needs we had, in a timely manner, by Julie who was doing everything herself - and beyond excellent job at that. The bar staff was friendly, made us feel at home. Arriving in the middle of the night, Julie was alone at the front desk, as well as providing us with any needs we had, such as, bringing us more pillows. As a female, I do not think it is safe for a female to be at a facility on her own. Also, the following morning we were never greeted or welcomed by the front desk employees. They were talking with one another instead of acknowledging their staff.
I liked the comfortable beds and how it was nice and quiet. Everyone I asked questions to answered them and it was a great stay overall. I would definitely go again. The continental breakfast wasn't that great. I only took one bite of the egg before I threw it out. I really enjoyed the danish's and fruit juice though.
Staff was very friendly. Air conditioner worked well and was very quiet. Wi-fi was practically non existent . When I got a signal it was extremely week and cut out in minutes. Most of the time I had to use my cell phone and cellular mode on my IPad. The one day I had to use my laptop I had to work in the breakfast area to get a signal. Breakfast "eggs" we're soaking in water on steam tray. Toaster was old and worked poorlly.
The pillows and bed were comfortable. The staff was nice and friendly. The bathrooms are super tight but not bad and the shower is decent. I in business with the public as well and it's hard and difficult to please every one, so no negative comments here. The hotel is not bad, it's serves its purpose. If you are looking for that hotel while on vacation hotel you stayed in while in the Caribbean this is not it but it is by far bad. I recommend a night or two here. The only thing I think you need to do is put a beverage machine one every floor.
The front desk gave me a bottle of water because nothing worked as to juice, milk or hot decaf coffee breakfast was a disgrace the juice machine didn't work, they were out of milk and the decaf coffee was cold.....the room was very dark and not that clean couldn't get out of there fast enough
No fridge. Way too close to airport
i liked everything
good location, good size room, the sink outside of the bathroom, comfortable bed,clean, lounge in hotel.
close to the airport, airport shuttle wifi not working, strange smell in the bathroom
It's great for a few nights stay. Very comfortable beds. More food needs to be provided. Or a snack machine.
Arrived late at night at airport (next to hotel) and left early in the mornning. Slept.
I liked the location and easy access to highway and shopping. Also close to airpot and NEIT The only thing I did not like and its not a deal breaker, but my guest and I never had 2 wash cloths, always had to ask for another one.
I think it was a great value for the money. It is close enough to main attractions (Providence, beaches, Zoo), it provides complementary breakfast, very clean, great staff. The room was very confortable. I was surprised by a call to the room about 5 minutes after walking in, asking if I found everything fine.
The location was great. It was right on the water and within walking distance of the down town stores. The breakfast was cereal and toast, juice and coffee. We ate out The 1st. they put us in had a view of a stone wall. It cost us $50.00 a night extra to get them to change our room to one with a view.Liked the room, not the price.
Great location. Good value nope
Hthe location It was advertised as having breakfast included, which was NOT the case. The manger offered to get us two $10 gift cards to Dunkin donuts after a discussion about ' advertising breakfast included ' gift cards were only provided for one of the two days .
The room was perfect; smelled clean and fresh; comfy bed; fast wifi; good water pressure; in room gas fire place made for an unexpected treat. Very minor: The parking was about 1.5 blocks away, although it was a pleasant walk and the lot was well lit.
Clean, new rooms. Nice spot with a few restaurants to walk to. It was also a bit too expensive and I don't think I'd pay that much for that location again. Nothing the hotel could of fixed just wished we would of had better weather to enjoy drinks by the water.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great hotel. Perfect picturesque neighborhood right on the water. Comfy and clean room, huge tv. Staff was friendly. Highly recommend Bristol Harbor Inn. No.
The staff was helpful * The cost was economical * location from airport was a plus * continental breakfast was available * The elevator is really SLOW. I waited on the elevator, got tired of waiting and walked down to the lobby and still beat others who were waiting on the elevator. * Fitness center has limited equipment * breakfast was available but the quality of food/fruit was poor.
Comparable room with plenty of space Got a room right next to elevator but that's no ones fault really
Nothing. Would not recommend Wasn't clean. Needs to be updated
I liked the price of the room and the fact that they did have a free breakfast available. Also, I like that the rooms were pretty spacious and the bed was comfortable. That the hallways echo every step and voice. It was hard to focus on anything in my room as I could hear every door slamming, person talking or walking down the hall. It would be great if they had signs posted to hopefully deter this.
Staff was helpful and told us everything we needed. Checkout took about 10 seconds. The building is nothing special but it was everything we needed for a quick stay. Room had a nice TV and a microwave/fridge. The carpets were slightly damp which was a little weird/gross. The floor in the bathroom was a little sticky.
Location was good close to I 95. Bed was comfortable, Nice over sized chair. Step inside, nope no way. The place needs an internal overhaul. The elevator stinks of Hydraulic fluid. There is an obvious leak in the pit. Scary too as you step onto it it drops an inch. They call that leveling. I call it a leaky seal down in the pit. No towels in my room, The light was out in the entry way. The phone did not work. I called the desk to ask for towels and in room phone was dead. I called the desk on my cell and No Answer. The housekeeper found the light was out the next day. No fridge in the room. Desk chair was losy and uncomfortable.The place is bare bones. The TV was an older flat screen and there was no HDMI so I could set up my chrome cast and watch netflix. My room was on the fourth floor the Gym was the next room down. I heard that door banging during my entire stay. Over and over. Hey maintenance ever hear of a door closer? Sheesh! I have go back in Oct. I will pass on LaQuinta Providence
Good location. But is heavily used and needs recarpeting and facelifting.
The staff were great and it was very clean. There was an incident while there and the cops were called, you could hear people screaming through the walls partying until about 4am with neighboring rooms banging on walls to shut them up, and the elevator feels extremely unsafe/slow/and makes a loud noise while you're in it.
v was not working and staff told me whan part comes in it will be fixed
Wonderful towels We're late sleepers. The breakfast was taken away before we could get to it.
Too little or not choices for breakfast
Room was good, service was friendly and for a one night stay it satisfies all my needs.
Proximity and shuttle service to airport. Shuttle service was limited and did not include service to shopping mall. Desk clerk argued with me about charges - he claimed I did not pay in advance which I did. He telephoned later to confirm that I had paid in advance and that he altered my final bill to reflect the correct charge.
Early breakfast, clean rooms, quiet, competent staff, airport shuttle
Loved the bed it was extremely comfortable. Also the staff was very friendly and accommodating The bathroom was alittle small, once you got out the shower their was little room to move
The front desk agent who picked me up at the airport and with transportation information was enthusiastic and very helpful.
It was a great place to stay for a quick over night stay while visiting Providence Waterfire. it was clean and surprisingly quiet for being so close to the airport.
It was a good price, near Newport, RI. We didn't hear any noise from the airport.
Convenience to the airport Breakfast wasn't bad. I had a hard-boiled egg and toast, a yogurt and piece of fruit. We didn't have much time or I might have made myself a waffle. Bed was comfortable and rooms were clean. Perfect for needing a place close to the airport. You can hear the noise of the highway. My own fault for not complaining, but there were some extremely noisy guests on our floor, late at night and early in the morning. The front desk mentioned it when we checked out and asked if we had been disturbed.
The staff were really friendly, and our room was bigger than expected. The bed was also really comfortable. The heat was not on in the room when we got there, so we were freezing for the first two hours in our room...we kept our coats on while we took a nap. I also had an allergic reaction to something in the room, likely the detergent that the sheets are washed in. But that wasn't really in anyone's control. Overall we had a good stay!
It was a reasonably priced hotel that provided a nice, clean and comfortable room. I have celiac disease and would've preferred to have some yogurt at the continental breakfast. The fresh peaches were a nice touch (although I don't care for peaches). There were eggs - but they weren't appealing looking at all. Hardboiled would've been better.
Hotel very convenient to airport. If you arrive later at night, it is easier to call hotel to confirm the next shuttle. Was literally 3 minutes by shuttle to hotel. Good quiet hotel room, nice hotel, good breakfast.
Friendly and helpful folks. Great value. Clean and enjoyable basics.
We were picked up promptly after our late night arrival. Very friendly and cirterous staff. Perfect for our needs.
Parking was convenient, and ideal for transit stay Breakfast could have been a bit better organised
Quiet, clean place.
The breakfast buffet was great!
Bedding very nice and comfotable decor very very nice breakfast had a lot of items, all very good Had to wait about 10 min. For someone to appear at front desk
That there was a small fridge and microwave in the room. Also, they has WiFi and a breakfast in the am at no extra charge. Would definately stay again and recommend to others. The breakfast had no fruit or yogurt. Very unhealthy choices-but coffee was good.
Breakfast was outstanding! When the vending machine was out of bottled water, we were given a couple of free bottles from the hotel stock.
Rroms were clean, felt newly-decorated. Staff were laid back. Hot tub in pool room was closed, covered with a cheap and maybe unsafe piece of plywood. The pool water was too cold. Staff seemed unwilling to help with a walk-in, late reservation. Continental breakfast ended too early (should run til 10:30 or 11).
Staff were view friendly and professional. Beds were quite comfy and homey. Room carpet could have been cleaner. Had used tooth pick beside of ac unit.
Great breakfast! Clean, comfortable rooms friendly accommodating staff. We had 3 rooms, 6 adults and 3 children. Requested rooms be near each other and they were right next to each other at the end of the hall. Perfect for visiting. Pool was on the small side, but we had it to ourselves every time we used it! Luck, I'm sure, but it felt like our own private place. Shower right in pool area for rinsing off all the chlorine. We stayed for 4 days over the thanksgiving weekend. Busy time, but very relaxed here. Would definitely stay here again.
Pool was much too cold for swimming and jacuzzi was only luke-warm. They said there was some technical problem, but a huge disapointment given that that was a major reason for choosing that hotel.
It was close in proximity to Providence, Rhode Island, !0 minutes away but much cheaper rate. There was a continental breakfast served every morning with all the choices including "prep yourself waffles", sausage, bacon, eggs, array of cereals, drinks, fruit, etc. There is a 24hour business center with a computer and free internet and free wifi throughout the hotel. IT has a swimming pool and fitness center!! While this may be a budget hotel, it is well worth it. The hotel staff is at your beck and call. They have a refrigerator and microwave in the rooms. Fantastic. Perfect for a family trip with children that happen to be picky eaters. We had to buy our food and warm it in the microwave. I would stay there again. The room we stayed in smelled a little mildewy. I'm sure if i had said something to the staff they would have changed it right away but, we just stuck it out. No biggie. Overall we loved the place to sleep, eat and swim.
Rooms were very clean, bed was comfortable and staff was extremely friendly (especially the woman who checked me in at night and the two women working in the breakfast area). Didn't have any complaints. I would definitely recommend this hotel to others and I will stay again when I'm in the area.
Location with ride to airport which was right next door. Also gave a breakfast to go for our early departure. Breakfast was good. Card reader system was not working. There was not a frig or micro wave in the room.
The room we has wAs spacious and tr oocation was great. we ended up in a smoking room, which was not ideal for our allergies and the fact that we dont smoke, but we had no choice but to take it as it was the only room left when we got thereabd other hotels in the area were all booked up. The kayak website is very misleading, all of the features of the toom run together and it said smoking free.....but didnt show the rest, in the confirmation it then showed smoking free high speed internet. I likely wont use kayak agIain, it was horrible experience.
it is close to the airport, i have always found your chain to mean excellent service and facilities at a fair price.
Friendly staff, convenient location, although it is right next to the airport we never heard a plane. Pool and hot tub were wonderful. breakfast we good too! No fridge in the rooms.
shuttle available early morning for airport. driver helpful and courteous. Soccer tournament in town and although kids were polite, it was very noisy in the guest room hallway, up until 11 pm. no restaurant was disappointing and may cause me to choose another venue next time.
The staff tried to put us in a makeshift room that they 'don't typically sell' - it was dirty and did not accommodate the number of people in our party. They corrected the issue by giving us a different room.
Location All rooms smelled like smoke
They changed some of the breakfast choices dayly so you didn't have to eat the same old continental breakfast every day I think they could leave the pool open later. After spending all day out and about I would have liked to be able to use the pool
Nothing This hotel was very uncomfortable and also had a really big spider outside our window
How friendly and clean it was
The Hotel was excellent. The staff went above and beyond to make the guest comfortable.
LOvely rooms--very spacious--refrigerator in room was a nice touch. Very nice breakfast buffet--friendly front desk staff. TV in room needed fixing---In fairness I let it go because we were only there for one night. They might have taken care of it had I asked to have it repaired
This guest did not leave comments about this hotel.
The bed was very comfortable and room was nicely decorated. The breakfast area was nice enough but it was too small for the amount of people in the hotel. There was seating for about 35 to 40 people and was very crowded even to just get a cup of coffee.
What a lovely surprise. Booked last minute to attend a family funeral. This hotel has been renovated and is beautiful. The kids loved the indoor pool- the breakfast was bountiful, and the staff was unbelievably helpful. They gave us coupons for discounts at the restaurant next door. The food was affordable and very good authentic 'SouthCoast' fare. Super clean, right off the highway- we'll be back in the summer to go to Horseneck Beach- right down the street- and Newport is only 20 minutes away. I could almost get 3 nights here for what I paid in Newport this year for one night.
Close proximity to highway and the event I was attending.
Stayed for a mini weekend getaway to see a play. It was amazing!. . .Hotel was clean and comfortable and amazing!
Spending the evening with my wife For the Crowne Plaza and the price ($300+ for the New Year's Eve platinum package), hors d'oeuvres should have consisted of caviar, salmon and meats rather than cheese, crackers and grapes. Salad was disappointing. Main course buffet was just average. No dessert other than mini pastries with coffee and tea. The band, Steve Smith & the Nakeds were their usual horrible selves, not entertaining and nearly impossible to dance to.
Clean comfortable room. Bed was very comfortable. WiFi was a bit spotty. We were at the far end of the hall and the signal was a little weak.
Great friendly staff. Many new renovations. Breakfast had good variety and all was fresh. We didn't know the pool was closed for renovations til we got there (upsetting to 3 11 year old girls) but we were offered shuttle service to a neighboring hotel for use of their pool.
Staff terrific, rooms (on 3rd floor) newly renovated and spacious. Large comfy king-size bed, as well as couch, fridge, microwave, etc. Room clean. Mattress, pillows and bedding so comfortable. Were in town to visit family. Convenient location. Excellent price. Good breakfast options. Hot coffee and tea 24 hours. Highly recommend Upon walking in, lobby floor unfinished. Undergoing renovation. Understandably, rugs in elevators littered with construction debris (i.e., small sheetrock pieces and dust). Otherwise, excellent.
It was very affordable and the rooms are super nice. The location is perfect and the pet policy is ideal for our furry friends. Also, my girlfriend loved the daily cookies at the front desk. Exceeded all of my expectations.
The hotel was good.. It had comfortable beds, the bathroom was adequate, a bit dated in facilities, but still very usable. Location was excellent and the staff was very kind and helpful. Pet friendly which is good too.
I appreciated the cleanliness and customer service.
The staff, big rooms, fridge, microwave in room
Pet-friendly hotel with very clean rooms. The room was big and even had a dehumidifyer. The pool, jacuzzi and sauna were very clean. Can't beat it for the price. Just 2 miles from downtown Newport.
Comfortable, well appointed, and quiet room; nice amenities (cookies at reception desk, microwave popcorn in room; complimentary breakfast Price was high for the nature of the hotel and room (but Newport is an expensive market in high season)
Pillows are horrible and cheap
Super nice staff. Clean. Comfortable beds. Good toiletry kit in bathroom. Good breakfast buffet, included with price of room, with nice comfortable seating area. Wasn't the largest selection for breakfast - no donuts! - but great for the price of the room. And they did have make your own waffles! Coffee station also good.
Beautiful suite room. One of our top 5 king suites
Staff was very helpful. Hotel was very clean. Overall, a standard middle of the road hotel chain. No continental breakfast. A drink and pastry was included from a small cafe in the lobby, but it was not a very substantial breakfast
Newly renovated. Quiet interior though it is one mile from the airport. Extremely convenient. Restaurants within walking distance. No place to hang the wet towels when we got out of the shower.
Our room was old with cracked painted, smelled horrible. One the plus side the towels and bedding were nice. I'd never stay here again or any Radisson based on this room it was just gross.
great hotel, wonderful town
I went to RI as a getaway trip for me and my wife. This was not a planed out trip we where going to "figure it out along the way". I asked the staff what there was to do in the area. They not only have me a detailed brake down of the local and touristy attractions one of the gentleman actually brought up maps to our room(whitch was beautiful btw) with locations and suggestions as to the order in whitch I should do the events taylored to my taste. Thanks to them our fly by the seat of our pants trip was full of exciting, romantic and relaxing activities. On one of our later nights we brought back desert to our room and I called the front desk to ask for plates and forks and was going to go pick them up. Instead they sent them up to our room and the person who delivered them wouldn't even accept a tip. This is a great hotel with great people who work there. I will suggest them to all. Nothing
Our room was not ready. We had to wait 15-20 minutes for a room after we had arrived after the check in time. Then we were told the room we were supposed to have had maintenance issues and we were moved from a suite to a regular room. The shower curtain in our room was ripped away from many of the grommets on the pole. There was an event that night and some of the guests were very loud and belligerent returning to their rooms.
The service No pool
Eveything was clean and neat the way a hotel should be Don't have any dislikes
staff as always at a school run property very welcoming and helpful and warm. room was clean and quiet staff brought requested fridge within 15 minutes room was very small and bathroom tiny.could use some maintainance as a bit shabby. we specifically booked for the sleep number beds but room did not have them. thermostat was defective. staff got it to work but only briefly
Comfortable Staff is helpful and laid back Willing to accommodate your needs without any issue Overall clean and quiet location. Didn't replace our towels the second day, just took the dirty ones so we did not have a floor mat for the bathroom when we came back. You can hear EVERYTHING at this hotel. Whirlpool jet bathtub jets needed to be cleaned. Dirty soap bubbles coming out of the jets. Needless to say we didn't get in. For the price, executive rooms could get some slippers or robes or something. Just food for thought.
Very clean and fashionable Great restaurant in the hotel. Nothing
The breakfast! I'd like breakfast included in. Hotel's price.
The main room was very inviting and warm to walk into. There was no issues
I really like this Hotel, in fact we want to extend our stay, but both of us are working the same. The place is perfect, Highly recommended. Nothing.
We had a short overnight stay. We were treated well. We had shuttle service with a smile at 5 am. It was clean and quiet and lovely. Thanks.