Location and easy to access highway
There was nothing to like about the hotel. It was no more than acceptable in general. Location was not great for tourist. There are practically no restaurants nearby and when the hotel charges 23 Euros per person just for breakfast it makes for problems. Also there is no where to park other than the hotel parking which they charge 16 Euros a day.
Great location, not far from the centre. I recommend it especially for travelers with a car (a spacious parking).
nice hotel with good breakfast we book the room with breakfast and internet wi-fi, hotel staff refused to gave wifi, charged 17euro per day
Staff were very friendly and very helpfull.The location was perfect. The room was fantastic and the meals were excellent. Very Happy and really cound not fault anything
Nothing specially mentioned I had a problem in internet connection. Two staffs were kindly answered in phone converesetaion, "Yes, I will check to solve it". However, nothing happen in next 2-3 hours. Thus I directly contacted the provider. It was really disappointed.
service was excellent and the rooms were great
Helpful staff. Very good restaurant (dinner and breakfast). Easy location to access from motorway. Easy connection via public transport to city centre. Car park available at hotel. Wireless connection worked perfectly
Excellent food, pleasant friendly staff with perfect spoken English. Really luxurious for the price.
the perfect service
Really good rooms. Fantastic price. Great breakfasts Location not most central, so need to use trams (5 min walk) or taxi to get to the center). The gym in the hotel very poorly equipped. Breakfasts in the morning served only till 10am.
Convenient location, clean rooms, efficient staff, nice bar -great hotel in general. Recommended.
The fruit dish was a awesome addition to the room. not having a room service menu
Everything is as expected, no reason for complaints whatsoever.
Location is good and easy access to the city center Hotel is nice but staff cannot explain us the choices of tramway tickets (ex. should I buy short distance tocket or normal ticket and etc...) I have asked for extra bed for my kid via emails, the request had been granted as well. But the reception doesn't know and the room we had is without extra bed. Internal communication link should be improved. No room service menu available in the room although there is only limited choices and I have to go downstairs to the bar to get the menu.
Friendly staff, convenience ro cologne. Very well maintained. Good dining. Everything was to my satisfaction.
Clean and recent looking hotel Our first night we had only german TV channels. The second night we had sattelite, but very limited. No dutch channel. Too bad..... Rather expensive breakfast. The Beds are too soft.
We enjoyed the whole experience
We were given help with finding our way to the city centre and allowed to keep our car in the car park after we booked out. We hadn't realised there was not a restaurant.
Far from city center
it is abusiness hotel , it is not adequate for tourists ,hotel facilities are modest.
Near S-bahn. Quied hotel.
Night overtook us and we went astray, but the directions given were very good.The autobahn leading to it was long and dark. The hotel itself was lovely and the room had a bath. The gentleman at the front on arrival was friendly and helpful. The breakfast was very good, but quite expensive. It also has a small, but very nice swimming pool. On the whole, we enjoyed our stay.
nice rooms, great restaurant, perfect stay
the staff was very kindness, the breakfast buffet was very good and with a loto of things, the staff can also prepare foods that aren't on the buffet. A PC with an internet connection is available for all the customers. The room near the main road are not so silenced, so you can hear the car that are running on the street. The shower is a little bit low, so tall people have a little difficult with it.
I was there with my 2 children (17 and 19 years old). They liked it also.
Nothing really. The hotel was not what I expected. It was old and needs to be updated. The price was outrageous for the quality of that hotel. Ive spent less on better 4 star hotels. Location is not good if you plan on site seeing.
The swimming pool and open 24 hours
the breakfast was plentiful and varied,even found pancakes and maple syrupmmost of the staff helpfull and pleasant,was able to park the car easily and useing public transport for the weekend,tram just "down the road" I read from a previous customer,s remark about one member of staff,s attitude toward groups,and she is still there,but please dont let my observations influence you....
The hotel offered free parking and staff was very helpful. we had reserved a non-smoking room, but were put in a smoking room and it was not incredibly clean, smelling like the windows were never opened and the smoke lingered.
Simple business hotel, not 4 star, reception and restaurant staff neither courteous nor friendly nor properly trained (room maid knocked once at our room door and without waiting opened the door and stormed in to check the mini bar). Service during breakfast was poor, the buffet was not replenished, staff were not attentive but overly eager to clear up the table while we went to the buffet for a second time.
Very nice reception staff, I was upgraded to executive room - just perfect, excellent choice at breakfast After 12 hours driving tired enough to stay at hotel for dinner, not a good choice indeed - avoid it and choose one of the many restaurants around.
Very comfortable room with (at the back) great view and very quiet.Breakfast was excellent. The location is a bit off-center, but good tram connection to down town..
free wlan. cheaper daily parking
nice hotel, friendly staff. bit far out of town and breakfast was very expensive. overall good enough for what we wanted cost of breakfast out us off having it and considering room is already expesnive we felt breakfast should have been included in the proce
Great location just a little bit out of Köln.
The location was very good with nice park. The restaurant was very good. Good staff. The room was like oven and we couldn’t sleep. The AC was very bad.
The breakfast. Smell of cigarette/cigar smoke in the room. As non smokers this was unpleasant. Also we asked for twin bedded room which it was, but there was about 2 " between beds. So we had to move bedside tables so as to give us two friends more room. Room not big enough for decent sized twin beds. Te making facilities would have been good.
It was a slick operation
nice lake views I asked a knife for apple peeling at 10:00 pm to room service, however, no response!
nothing too expensive for such an old hotel. No free wireless internet, just T-moblie witht the option of 1 hour - 6 Eur or 30 days 29 Eur. Extra charge after the charge of the hotel for the new city tax (5%) and I only got informed when I arrived there.
The Location was very good once you found your bearings. I have to say i thought the room was cold maybe because of the high ceiling in our room :(
Nice room, central location, good breakfast During the weekend, the noise from the outside due to several clubs around... i know it is not the hotel fault, but if you need silence to fall asleep, look elswere...
In the city center the rooms were very small and noisy
breakfest was good got a bad room at street with a lot of noise even the hotel was empty. last day was not hot water and couldn"t take a shower. very expensive related to the service and comfort we get
Hotel was central,clean and staff were very helpfull The noise during the night from outside was terrible I think triple glazing required
Near to the center The TV is To small for the distance of the bed
Great location and very comfortable rooms!
The breakfast was really nice, and tha staff polite and helpfull. The hotel is a bit noisy (disco and bar next to it). On Monday morning they started cleaning up the room next to us before 9 AM and that waked us up...
Friendly staff, very good location, very very delicious breakfast. Very small rooms. In my room I had only a window in the ceiling, so I had no good view.
Very comfortable, roomy and quiet suite No drinks facility in the room - no kettle for tea or coffee or minibar
Hotel is in a central location, easy access to restaurants etc. and staff friendly and very helpful room was on the small side for 115 euros.
Great location, right in the middle of Koln. Near one of the Tram stops of Friezenplatz. Night life surrounding the hotel is great. just drop bags and head out to explore.
Staff are very good and friendly, the hotel is waking distance from some great restaraunts
Easy access to Kolnmesse exibition centre . Extremely comfortable beds . Staff cheerful and helpful. Breakfast good selection of fresh poducts. Access to oms slightly diffiult due to combination of stairs and lifts making movement of suitcases difficult
In the centre, near the public transport, good possibility of parking. Little space in the shower.
I've stayed in better hostels; it was super close to city centre but the rooms were not as advertised. The rooms were very small, there was construction going on the entire stay. Was not very fun stay.
Central Location, nice breakfast selection, staff helpful when required. Conus: Free Gummi bears! single room a little on the small side, radiator in bathroom quite loud,
good location the parking place, really needed my parking skills to drive the car in and out, not very handy that first you have to check in to park your car since there was no where to leave your car besides the parking place which you could not get in without checking in
spacefull room excellent breakfast selection and helpful staff. very central for sight seeing and shoping. we were on the seventh floor but still heard a slight hum from the bar on the ground floor would not have liked to have a room on a lower floor because of this.
The distance to the Catheral & shopping. The construction was not pleasant to hear early in the morning.
No problem encountered during stay, service following level of hotel nothing to mention
location I did not feel that the staff were courteous, they do not greet guests when they re-enter the hotel. I would like to see a more extensive vegetarian menu choice,and breakfast included in the main price,because it is expensive for a family of four to purchase breakfast during a four night stay.
We rented hotel rooms for group attending Medica, our team members had all facilities they needed. No problem
It had conveinient car parking, reasonable walking distance to the main shopping area and Christmas Markets. Pleasant staff who were very helpfull.
easy to drive and find.close to city centre car parking charges too high,when under used. t.v. had 30+channels,but none in english.
The space of the rooms and the location. Although the Hotel was near the center (12 min walking from the Dom) the surroudings were not too great (everything in works).
The location and the good quality of the rooms No tea or coffee making facilites in the room and no room service for tea or coffee (we did ask at the reception but was told that we had to go to the bar if we wanted a cup of tea or coffee)
i like it
The rooms were small, but nice and clean. They didn't clean our room before midday, so we didn't have to rush in the morning... But the best part of the hotel is it's location; just walking distance of all christmasmarkets. Although we had a king-size bed, the sheets were singel and small. So if you move a bit during the night you might wake up due to a chill. Parking costs 12 euro's a day, so do the math if you stay long time there!
Room was good value, sauna, pool, unusual to have tea/coffee making in room (very welcome) in European hotel, excellent breakfast, good TV coverage in English, Pillows slightly uncomfortable (not really a problem), I could not find an electric shaver charging socket in room ?my fault for not looking properly
Swiming pool and sauna. Employes of the hotel very kind
Comfy bed Decor bland, overpriced,
Although it is in the city it is very quiet, and close to really lovely bars and cafe's and in walking distance to all the shops and amenities, the room was spacious with a good view. Needed air conditioning in the gym, gym mat for sit ups and as stated before a rowing machine!
location did not tidy the room properly and seemed unaware that two people were staying so only provided one set of pillows and duvets as well as towels until we told them.Liaseez faire attitude of service staff.
location, room, breakfast,
Very nice coffee and breaksfast. Perfect location.
The beds were comfortable, the bathroom was very clean and big. The room was really perfect. The receptionists were not warm and kind the way I expected as a staff of 4 stars hotel. Not even "Goodbye" on our leaving the hotel. Also the maids were cleaning our room almost whole day so we didn't have our privacy in the room during mid-day. Everyday they knocked at our door after they had cleaned our room so we had to put sign "Do not disturb" all the time.
The hotel rooms are excellent, comfortable and spacious, with excellent standard of bedding. Good place to come back to after a gruelling day at exhibitions. Staff very courteous and efficient, nothing too much trouble. Excellent position in the city with some good italian restaurants in the vicinity.This is our third visit for exhibitions in Dusseldorf.Excellent value for money. I think the breakfast is too expensive for what it is. At 9.00 am only a poor selection available and we got the impression that staff wanted to clear the tables. 2x glasses of white wine 17euros! but then we are used to Spanish prices.
cleanliness and overall appearance
Interesting building , helpful staff WiFi connec tion not straightforward
The staff were excellent, not to far from the cathedral.
Friendliness and helpfulness of the staff. The location was good and the view fantastic.
The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.
The hotel is wonderful regarding design, restaurantes are great, excellent choice. I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.
I liked the restaurants, and the unike design Breakfast was totally unacceptable for the price of 28 euros/person, overall the value for money was quite low. also unacceptable the extra cherge of 35 euros per person for 2nd person in the same room.
no complaints the service was first class
to far away from the old town (altstadt) the staff was not that friendly in the bar and during the reception wich we followed for the german Netbisquits company. The reception at the frontdesk was friendly, but did nothing extra. They forgot to ask if we parked in the garage (they could have know this) so my collegue got no exit.
The hotel is interesting but the rooms look like they need an update. Breakfast was good but the service was not the most attentive.
Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.
location small rooms
good location, very clean, very good breadfast, but the room is so mini, and the prices are a littlebit expensive. price
Good reception and staff. Room small but clean and tidy. More than adequate bathroom. Garage parking. Slightly noisy due to being alongside main road.
Good location, nice staff and very good breakfast. The beds
The adress That Internet not was free to use. and it seemed expencive. This is the year 2010. Also there were some problems about the bill. one room had capped over some paychannels and there for we were charged for 2 days of paytv. not used. just capped over.
friendly staff, very good breakfast buffet (a lot to choose from), clean room, clean bathroom the TV is way too small and the doors are not sound proof, so you hear whatever is going on in the hallways... maybe it's not a sound-proof problem but more a problem of uneducated guests...
Helpful and friendly staff -
staf helpfull none
the price quoted is unreasonable as within the same area with same facilities you will be able to get a better price 45-50% less than which i paid. with compared to asian hotels at least a bottle of water need to be supplied along with the coffe making facilities. Even a plug top need to be purchased and this is the first ever hotel which i came accross in my life where i have to purchased the plug top to charge my mobile.
The kindeness of the staff. I really appreciate their help. I certainly recommand this hotel to everyone the check in was planned for 2.00 and we had our room at 4.00
location and service excellent. Comfortable rooms. I would stay here again, Great Value
Everything, especially personnel, who helped us with a car parking, search for a cafe with working kitchen (it was very late) and taxi
We loved the location of the hotel and the room itself was excellent! The large tub in the bathroom was really relaxing after a long day of driving.
Both the standard of the hotel and its central location were absolutely excellent, especially during the start of Karnival.
location, breakfast furniture needs maintenance or replacement (wardrobe)
very close to the shopping area in the city centre; easy to find and easy parking
Hotel staff were very helpful.
Excellent location, right in the centre of things. Close to the shopping and historic district. We had booked a double room and were given a tiny twin room. When we went back to the reception about this, they gave us a suite! I'm not sure we'd always get a suite.
Location Business room is very small
The hotel was in the heart of cologne, near to everything and also at a quiet area The walls between rooms were not isolated very well; you can feel and hear the movement of your neighbour in his room
Very good location. Great room size.
Very good hotel, with nice clean rooms. It was very hard to find, don't walk too far up the main road.
The bedroom was large and comfortable. The bathroom also was well equiped with shower and bath. There were many things we did not like. The room was not well cleaned, bed not properly made, just pulled straight, and had no clean sheets or anything during a 5 night stay. I think 19 euros is too much for a breakfast charge and 9euro for a bottle of water in the restaurant without a " would you like an expensive bottle of water?" Was outrageous!! The menu in the restaurant was incomprehensable in its layout. This was a big drawback as there were no other restaurants in the vicinity.
Everything was just fine, no problem to find the hotel coming from the main train station, receptionist was nice, helpful and fast. The room was quite big, clean and well organized. Modern, big & clean bathroom. We loved it there!
Great hotel near central station and secure outside hotel could be more international dinner! No
The room had a perfect temperature and a comfy bed. The cosy swimming-pool and jacuzzi till 10 p.m. The breakfast was really good, with fresh orange juice and many kinds of brewed tea. The personnel was friendly and nice. I appreciated reasonable prices for food (that was tasty) and drinks in the bar during the day. Just three minutes walking from the cathedral and shopping area. I was thirsty on my arrival, and the first thing I saw in my room was the high price for mineral water. I did not like the parking area just in the opposite side of the street. The street itself, though very close to the tourist venues, is empty and a bit scaring. I was shocked to see naked (and not too attractive) people in the sauna, but I was told later that it might be a part of national culture.
central, modern, stylish food was very expensive
Excellent location. Lift. Room space. Room lights (too dark). Old carpet.
Proximity to city centre
It is near attractions. Air conditioner is quit poor.
Location was good - close to Interzum Show Poor standard of quality for the price charged
clean efficent business hotel
It is central, very convenient for shopping and for eating out. It is open until late. The breakfast was good and plentiful, with a pot of coffee for each guest. The lady in charge made you feel welcome, as you entered, bleary eyed. The hotel is basic, the room cold, the facilities mean (e.g. only one small towel in the room), the desk staff indifferent to guests and sometimes brusque.
The location on Hohe Strasse is wonderful for people who don't have a car. Only a few hundred steps from the Hauptbanhof, it's very much worth the effort to get there. The room was quiet, and the ability to hear the bells of the Dom makes the mornings wonderful if you want to wake up that way - if not, you can close the world out and shut the windows. The room was perfectly clean and new looking and the breakfast room was bright and happy - the hosts very polite and nice. Reviews prior to 2007 may not be completely accurate due to a renovation that has made the hotel very much worth the money. We stayed there in late April 2007 during a period where the daytime temps were around 25 C/80 F - if we had shut the windows, the room would have become uncomfortably hot and there is no airconditioning. If you stay during warmer temperatures, it might be nice to find a small electric fan at any of the many department stores throughout the fussganger zone between Hohe Strasse and Neumarkt.
just dont go to this hotel
Location to town center. Non-smoking rooms would be welcome.
Good place near the cathedral. The street is very noisy.
close to the main city of koln, very professional with a good manner :-) plenty of parking spaces only with a small charge, room was very clean with modern facilities, staff were very helpful and spoke reasonably good english
very nice modern interior, excellent staff. not exactly in the city center
The bed is comfortable, good location, clean. staff could be more friendly...
very good hotel. new and cleen hotel
The matress on the bed was too soft and sofa was very creacy.
It's an efficient run hotel. Top quality bed. A plethora of international channels on TV. It is quite a walk from the city center. A charming neighborhood nearby but you need a taxi to get to the Cathedral area for example. Make sure to hang the warning outside on the door handle, or the cleaning lady will wake you up at 9 AM. All the extras need to be paid, including breakfast.
Very good staff, and excellant breakfast
Staff was unable to sort out noise (coming from the lamps!!!) issues when complained.
Awesome view from our room. very clean and comfortable. Very close to the centre and great value for money.
Good location, clean, good decor in rooms, excellent sound proofing. More english speaking TV channels.
Great location Lobby and rooms are dated
The people at the reception desk, especially the afternoon person, were helpful and friendly. The room was clean and large enough to comfortably accommodate a family of 3. The breakfast that was included in the room rate was well prepared and got our days off to a good start.
very friendly staff; larget breakfast buffet
it was near to everywhere i really enjoyed staying there, but it doesnt seem to be a 4 star hotel
I was only there for a very brief stay but the room was comfortable and the breakfast good
Good location. Good breakfast.
Located in Altstadt, it was great for getting to the station, and also close to lively and not so lievly bars (depending on what you want).Self-service breakfast was good quality and plentiful.
Location location and location Nostalgia of 80s and 90s
Enjoyed the location, the room size was more than adequate. Funky smells in the stairwell and elevator, parking was lacking.
location; facilities; privacy I prefer sheets and blankets instead of duvets. The duvets used were too short. One gets either cold feet or cold shoulders.
Free parking and WLAN. Friendly staff and good sized rooms Room was a bit cold until I worked out the heating.
Very good service
Petrol station next door if you have to top up rental car fuel. No iron available - they had run out and didn't know where they all were. Crumpled shirt into Italy then...oh, the shame. Pretty pricey but then again - same can be said for any hotel around CGN airport
The staff's politeness, kindness and availability. The lightning in the room.
Convenient hotel close to the airport Only one pillow with the size of a stamp. No bottle opener at the room. A bit expensive.
Friendly helpful staff I had a double bed with a single duvet!?
No free shuttle bus from/to airport
We thought it was a very good hotel. The rooms were very large compared to many in Germany, the hotel was easy to find, and the restaurant was very good. A full breakfast buffet was included in the price, which was great. The hotel is a very quick drive to the Cologne airport. We were hoping to find a fitness center in the hotel, but there wasn't one. And we took a while to figure out how to keep light out of the 45-degree angled windows on the top floor, so we could sleep in a little.
evetrything was OK
Close to the motorway, ideal for bussines outside Cologne.
All round great after the places i'd been beforehand! Language barriers but this is to he expected of course
the good restaurant the pellows in the bed are too soft ( no support )
the bar n/a
complaisant staff Restaurant services - long waiting time.
very clean, nice hotel. staff was excellent. breakfast was very good. paying for parking, further from city center than anticipated
The room That the bed linen and towels where not changed during my entire stay.
The hotel was convenient for the tram into cologne and to the exhibition centre. breakfast was very good and the staff were very helpful and efficient.the room was very large and clean with a very large bed.we will book this hotel again when visiting cologne. It was a little conjested at early breakfast due to business conferences even though the staff were very efficient.