Frechen Hotels

The hotel room was lovely and comfortable and the staff were very helpful

Hospitality-comfort-location nothing

Professional and helpful staff

location so good and staff so helpful very expensive though nothing

The attendance by the reception staff was excellent

Staff very friendly and accommodating, good location

The staff were so attentive and made life very easy for us. They were always cheerful and the whole experience was so positive.The room was splendid and the breakfast and evening meals could not be faulted. The use of room key cards to operate the lift was not always the easiest task to perform.However staff were quick to help when necessary.

It's great location.

Have had a lovely stay at this hotel x very close to centre x we went for the Christmas markets x lovely breakfast lots of choice x we had a lovely meal in the fou French restaurant in the hotel x x would stay again x The checking in and out was very slow x x

We enjoyed our stay. The breakfast was excellent, with many choices, good quality and freshness. The staff were helpful and generally efficient.

close to the center and the public transport

Staff very friendly and helpful and spoke great english. Pool facilities as mentioned before.

Excellent location, service and facilities. Thoroughly enjoyed my stay here. My new fave hotel in Cologne.

It's location, and comfortable rooms and very good service and great breakfast The increase in the room price for several of the nights

there is anice gym with a good swimming pool in the basement , but you may or may not have to pay extra for it depending on your booking conditions. the design of the hotel is a bit too lifeless , cold and no personality

The decor of the room, the helpfulness of the staff and the excellent buffet breakfast.

The hotel rooms are very tastefully decorated, modern yet comfortable. The hotel is a short stroll to the Dom.

Everything.

I received a room upgrade. Counter staff did that bit extra to find me a room at 8am when the previous night they had been fully booked. After a 30 hour flight from Australia that was most appreciated

Friendliness and helpfulness of the staff. The location was good and the view fantastic.

Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.

The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.

The reception were attentive and efficient. The room was a good size, and well maintained. The service in the resturaunt was good but the food was a real supprise - excelent. No tea coffee facilities in the room

The staff could not be more helpful and friendly. The food was good but not amazing.

Very comfortable and a great location.

Due to building work for the new subway system access to the hotel by car was very difficult

The Location was very good The room could have been bigger, but was comfotable