Disabled did not tell us elevator was not working the took the clean room sign off door buy did not clean the room smoke detector beeped the whole time just all around terrible trip
2 stars
University Square Hotel
Photos of University Square Hotel
Overview
Located in Fresno, University Square Hotel provides 3-star accommodation, as well as a Jacuzzi and an outdoor pool. Those staying at the property can also enjoy complimentary Wi-Fi access during their stay.
University Square Hotel provides cosy rooms equipped with a hair dryer, a refrigerator and a microwave. There are also honeymoon suites available.
The area near the hotel has a range of cafés and restaurants. Guests can also visit Bulldog Stadium, Pete Beiden Field and Fresno.
Latest deals for University Square Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at University Square Hotel
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
General
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Telephone
- City view
- Pool view
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Dining
- Minibar
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Fax
- Desk
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of University Square Hotel
4.2
Mediocre
2338 verified ratings
Wonderful
275
Very good
195
Good
364
Okay
199
Fair
332
Mediocre
197
Poor
776
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, particularly its proximity to restaurants and campus. However, they expressed significant dissatisfaction with the cleanliness of the rooms and common areas, as well as the quality of the breakfast provided. Many reviews mentioned stains on towels and furniture, and several guests felt unsafe due to the presence of homeless individuals on the premises. Overall, the hotel did not meet expectations, especially considering its price.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.1 out of 10
27 reviews
6.6 out of 10
5 reviews
All reviews
Pros (+) I wouldn't stay here again.
Cons (-) The entire grounds seemed eerie, kinda creepy.
Pros (+) Price
Cons (-) Shower never warmed enough for me to take one.
Pros (+) Location.
Cons (-) Breakfast.
Pros (+) Location near Fresno State College
Cons (-) Peeling wallpaper, cockroach in bathtub, stuffing coming out of chair cushion
Pros (+) Location to university
Cons (-) Old and outdated from the building to the linenes....
Pros (+) Steps away from CSU Fresno so it's great for a campus visit. Complimentary breakfast is included although bland. Lots of parking spaces. Good place to rest your head and leave.
Cons (-) Overpriced for what you get. It's more like a motel 6. Go to hotel and the TV cord was ripped out the wall and it took 2 hours of hassling them for it to get fixed. Walk from the bed to the bathroom with bare feet and they will end up black. The area has a lot of drunk and homeless people surrounding it. Heard multiple arguments outside my window as I was trying to sleep.
Pros (+) 24 hour shuttle service to/from airport, service at desk was fast and efficient.
Cons (-) Very unclean- dust bunnies on floor, food from previous customers in the mini fridge, bathtub was dirty and there was an obvious clog in the drain. The walls are very thin as well.
Pros (+) They should be walking around and getting rid of the rooms that are doing drugs. I did not appreciate it at all!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at University Square Hotel?
Guests have praised the comfortable beds at University Square Hotel, ensuring a good night's sleep during your stay.
Is parking available at University Square Hotel?
Yes, University Square Hotel offers free parking for guests, providing convenience and peace of mind during your visit.
How is the food quality at University Square Hotel?
While University Square Hotel does not offer breakfast, guests have found nearby dining options to be satisfactory, providing a variety of choices for meals.
What is the cleanliness like at University Square Hotel?
While some guests have expressed concerns about cleanliness, others have praised the housekeeping staff for maintaining clean and spacious rooms.
How is the customer service at University Square Hotel?
Guests have reported mixed experiences with customer service at University Square Hotel, with some praising the staff's friendliness and others expressing dissatisfaction with certain aspects of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Common Areas
Some guests reported noise disturbances from common areas and homeless encampments in the parking lot, so consider requesting a room away from these areas for a quieter stay.
Check Room Cleanliness
Several guests mentioned issues with cleanliness, including dirty rooms, dusty conditions, and unpleasant smells. It's advisable to thoroughly inspect the room upon arrival and report any issues to the staff.
Be Mindful of Security
Some guests expressed concerns about the security of the hotel, including unlocked doors and parking lot safety. It's recommended to be cautious and ensure the security of personal belongings.
Consider Bringing Your Own Toiletries
Guests noted that the hotel's toiletries were limited, and some experienced issues with cleanliness. Bringing your own toiletries may enhance your stay.
Verify Amenities Availability
Due to Covid-19 uncertainty, some amenities such as breakfast, pool, and gym services may not be provided. It's advisable to verify the availability of these amenities before booking.
Request a Renovated Room
While some guests appreciated renovated rooms with modern features, others found the hotel to be run down. Consider requesting a renovated room for a more comfortable experience.
Check for Unpleasant Odors
Several guests reported unpleasant odors in the hotel, including the hallway and rooms. It's recommended to be aware of potential odors and address any concerns with the staff.
Be Cautious of the Surrounding Area
Some guests mentioned feeling unsafe due to the neighborhood and encounters with questionable individuals. It's advisable to exercise caution and be aware of the surroundings.
Verify Room Features
Some guests experienced issues with room features such as malfunctioning lights, roaches, and mold. It's advisable to verify the functionality of room features upon check-in.
Consider Alternative Accommodations
If cleanliness, safety, and amenities are top priorities, it may be worth considering alternative accommodations in the area.
Location
4961 North Cedar Avenue, Fresno, CA 93724
What's nearby
- Fashion Fair Mall1.2 mi
- Temple Beth Israel Synagogue3 mi
- Ratcliffe Stadium3.4 mi
- River Park3.4 mi
- Tower Theatre4.3 mi
- Woodward Park4.5 mi
- St. John's Cathedral4.9 mi
- Rotary Storyland and Playland4.9 mi
- Pacific Southwest Building5.1 mi
- Fresno Metropolitan Museum5.2 mi
- Fresno Amtrak Station5.3 mi
- Fresno Fairgrounds5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about University Square Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | August | $66 | $73 |
Cheapest month to stay with an average 9% drop in price. | Most expensive month to stay with an average 7% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at University Square Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at University Square Hotel
FAQs when booking at University Square Hotel
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See most recommended stays in FresnoGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.3 | 5.6 mi | Fresno Airterminal | 2.9 mi |
Everything you need to know for your stay in Fresno
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