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Friendly efficient staff
The breakfast buffet was not replenished very well as more guests finished eating, so later guests had little choice.
Value for the money. Close to the metro station, 2 mins walking. Friendly staff and they were helpful.Free parking. Our room was very clean, enough space for 2 people.i wish to go back anytime.
It was a very modest hotel and in my opinion it was very far from din old Paris.It looks better in picture than in reality I dont like the room,it wasan t very clean and evrything looked old
My room was on the ground floor by the car park which was noisey and it was where smokers congrigated all night.
clean, quiet more difficult to access than it looked on the map via public transport
Rooms were clean and comfortable beds as well as modern en suite bathroom and toilet. Overall - very good.
Very friendly staff. Very helpfull. Nice view. We could see the Eiffel tower. A long way off but we could see it! No coffee in the the room one morning!
nice & kind staff. clean room
Restaurant available at the hotel, Free Car parking, close to RER Room was hot and Airco was noisy
free Wireless internet no shower curtain, so the bathroom floor became very wet, and any clothes on the floor were then soaked
very clean, 3 min by foot to the train station the elevator was broken and not repared for 3 days! all guests had to carry their suitcases by stairs! Wireless LAN disappeared on the first day of our stay and was not repared at all...
The guys on reception were friendly and spoke perfect English After a World Cup FInal when most people were only getting back to the hotel at around 12.30 they closed the bar too early. No spirits to drink at night. No cigarette machine. One of beds was broken and we only realised it when we pulled out the third bed. We had to prop the bed up with the bed side table.
close to the RER station although in the confirmation of main reservation was mentionned *City/tourist tax is not applicable*, they have charged this taxes
It was available No
Very nice place, helpful staff, great food at the restaurant , perfect room.We had a great stay.
Friendly & helpful staff. Excellent continental breakfast. Good location for Stade de France (RWC 2007 final). Nearby transport link to central Paris. Leclerc supermarket very close for shopping (closed Sunday).
the AC good be much better (it is switching off automatically at 24°C which is totally useless)
The staff was very friendly and helpful, highly recommended and great price.
Very comfortable living room with easy access to outdoor patio. Perfect for our relaxing drinks Great staff service offer to contact taxi but high priced just to CDG 2 A
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
Rooms setup good for the space and the iPad. No snacks and limited food on the buffet along with price being too high for the food you received.
Very modern. I loved the lights in the room and the view of the runway. The restaurant/bar was great. The staff was very friendly and helpful. Overall, this was my favorite place to stay on business so far.
small room, but clean, modern, and convenient location
Very close to cdgval, efficient and clean. Many dining options but basic food. Rooms are very basic.
Ibis is conveniently located near the RER and the CDGVAL, very accessible. It is quiet, rooms are clean and decent price for one night's rest, before heading back home.
Easy, convenient access to Charles de Gaulle airport. Free wifi. Rooms are small but use space efficiently, so there was enough room for everything.
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
clean and the location of hotel
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
Space of the rooms and comfort
The space no diner facilities
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
nice and roomy. nice view. good kitchen. Overall, a great stay.
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
The service was amazing! Nothing, it was all great
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
room, bad, location, car parking distance from metro
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Location perfect for work at La Défense
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
The staff kindness and professionalism. The room quality. Nothing.
Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!
big bed. the room had nice furniture. very nice pool and spa area. room shower smelled mouldy.
the location the internet not free like other 4-star hotels in paris
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
the comfortable bed No
Original price was honoured by booking com. Good accommodation for the price.
Both dinner and breakfast, particularly the latter, were good. Personally, as a Cordon Bleu and now living in France, I would have preferred something more specialised, not just Steak and Chips however good it was - and it was. I am not sure if it was the hotel to blame or only the driver of the shuttle but I ended up at the wrong terminal and had to walk for 40 mins to get to the right one. May I suggest that certainly the Millenium, maybe all the hotels at Roissy, should keep a list of which airlines fly from which terminals. I was travelling by Air Transat and should have been taken to Terminal 3 not 2a.
While the room wasn't the prettiest, the bed, internet, and shower were all fantastic. For my 8 hour visit before an early morning flight, this is what I needed. I wouldn't stay here for the decor! but for a budget place that meets all the essentials near the airport, it's great.
No free internet
Efficient staff The suite was not 5 star based on the Australian 5 star rating. Note only one robe, fittings in the bathroom need seeing too as well as some varnish
Shabby room. Waited over an hour to check in. Never received the wake up call I requested. Almost missed my flight.
i cant really say as i was there for a few hrs b4 my flight back home to australia...but overall i had a few good hrs sleep well since its close to the airport the noise of the planes were pretty loud
Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.
The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.
Old and dingy. I thought from the reviews and pictures it was new, but the place was pretty rough.
Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.
The hotel is very convinient to reach from the Airport by using the black bus. it stops right in fornt of the hotel.Nice breakfast.
The room was perfect,clean n comfortable.......its close to the metro station and rhe internet connection was ok it was hard to find it on the first day.the directions were not very clear
very clean, helpful staff The hotel was very good, just be advised it is quite isolated and there is limited facilities at the weekend.
Breakfast was the worst, they charge you Euro 9 for the breakfast and they got nothing. Cheese is Old and i didnot dare to eat the meat, cake was dry (i thought it was cake). The last day of stay was the 16th and i was given yoghurt from the 15th. I would avoid it. Not worth it. Even by campanile standards, it was bad .
Mayb a map to nearest Metro or phone numbers for taxis. otherwise hassle free and did the job well.
The Buffet Not even one english chanel at the tv (only french speaking chanels). This lack of variety is nowadays very rare in Europe...
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
When needing being close to the airport it is very convenient.
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
been connect to the airport and to the train station
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
Location and price nothing it was all good
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
twin room with a connecting door good when no neighbour, which was not the case!
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
Location was great. Very quiet rooms. Our second room had numerous small problems. I'm sure if I contacted the staff it could have been corrected. But sometimes, you just want to go to sleep.
It´s location, easy to walk there and easy to walk to the next flight. Room service was efficient. The service in the restaurant. They told me to wait for a while to attend me. After 10 minutes waiting I left.
Proximity to Airport The Air conditional didn't work Speed of the internet connection was really poor
The quick service and the convenient location
Excellent location, virtually 20 minutes to gate. Very nice staff at reception and quick check-in. Would appreciate if extra blankets are provided. Can be quite cool at night. A/C did not seem to heat up sufficiently.
Convienience - right in the airport Shower was inoperative and only one bathsize towel, until I requested more.
The special offer that made it possible for us to stay there, the positive attitude of the staff, the excellent breakfast included in the price, the spacy and beautifully and practically equipped room, the welcome gift. Because our arrival at the airport by plane was late, we didn't want to risk not to get into central Paris by public transport that late evening/night due to delays, therefore it was essential to stay at a hotel as close as possible to the airport - like this one - to continue to the airport early the next day. Nothing special.
Location is superb as you can walk to all halls in terminal 2 without having to take a shuttle. Some equipment begins to date. It is time for Sheraton to do some upgrades.
Only the location Smoking room, but even the bedding smelled! Made us wonder if it was even washed. Restaurant staff were rude and uncooperative. Served a glass of wine from a .75L bottle then told us they had no .75L bottles to sell us - only .375L bottles. Waiter couldn't understand our confusion andade no effort to try. Poor.
We loved everything! Very comfy room (Club Room), with a bathroom with shower and bath separated, spacius, minibar, tv, a veeery comfy bed and pillows. And the location! Superb! The hotel is inside terminal 2e at Paris -cdg . If you have a conection, as we had, you have at your feet the airport itself, the tvg and Trains from and to Paris/Europe. From the main entrance you can see the gare downstairs. The restaurant is very good, the staff couldn't be better. next time we'll stay there and take the train to and from Paris. Just perfect! The automatic minibar and tray in the room. If you simply touch it, you're billed automatically. I don't like this "modernity".
Easy access to terminal 1 & 2 None.
No internet in The room and no water to drink
Great location. The airport train station is very nearby and that's probably the best way to get there unless you have a lot of luggage, in which case there is also a free shuttle. The room was nice and the bed was comfy. The restaurant had a very limited menu and all of the food was very overpriced. Also, there was no hot tub.
Enjoyed the Executive Lounge and room size. Shame that there is no shuttle to Terminal 3. I know the terminal is close, but my 80 year old mother had a difficult time getting from the hotel to Terminal 3.
Great convenient location to CDG train station and Roissy airport. Room good size, clean and bed comfortable Nice, quiet and relaxed atmosphere Toilet tank made strange noises every 20 minutes or so ALL night.. Water temperature in shower fluctuates between cool and warm and cannot be regulated. Water pressure weak in shower Strange display - amenities "missing" in bathroom - sewing kit box is empty, Q-tips and shoe shine cloth just sat on tray without boxes... Executive Lounge food needs improvement.
Great location next to airport for last night in Paris. We always stay at the Hilton to ease the logistics of returning home in the US.
Hotel is excellent in all aspects no free wifi in the rooms. free airport shutlle need to be run to every terminal
Beautiful hotel closest to the airport.
The hotel is easily accessible from the RER CDG terminal 1-3 (second to last on the RER B)...it's so close you can actually use the luggage carts in the terminal to push your suitcases (and kids) to hotel. There is also usually a stockpile of a half-dozen carts just outside the hotel on the way to the station from other travellers who figured this out. The airport and hotel are in zone 5 of the metro, so if you get a day pass that includes zone 5 you're all set for a day trip into the city on the RER (30-50 minutes depending on the train and destination). The hotel breakfast was rather pricy, and you can get cheap pastries and coffee in the RER station for the whole family for the price of one breakfast. There is a hotel shuttle that picks up at the 5th floor of RER terminal 2...which has a number of logitical issues: 1) If you have a cart, you need to use the elevators...which usually have too many people waiting for them while they service the floors you're not on. 2) if you are being dropped off by the shuttle, don't expect carts to be available on the 5th floor. I had to go down the stairs to get a cart on the 4th floor, then carried it up to the 5th floor, loaded up several bags, waited 10 minutes for the elevator, then decided it would be faster to carry the bags down to the 4th floor and reload there. It was faster than waiting for the elevator on the 5th floor. 3) the shuttle can only hold a certain number of people, and even if it runs every 15-20 minutes, it's possible during peak times that you might have to wait for a third shuttle.
Nice room and bathroom. It was nice staying there before an early flight. They had a shuttle that took us to the airport. We enjoyed a bottle of wine in the bar. Nothing
Overall great place to stay. The shuttle was a bit hard to find at CDG - but once located all went well. If you want to use the shuttle - locate where the TGV station on level 5 is - that is where they pick you up. It is a 3 min ride to hotel. Nice pool for the family - a hard thing to find in Paris.
Food was REALLY expensive but we didn't have choice. 2 burgers 2 coke 59 euros. And it took for ever to get that to the bar Close to the airport
Room and food.
The view from the balcony is beautiful as long as yuo have a lake view room otherwise it overlooks peoples gardens to the side of the hotel.We upgraded to a lakeview room at a cost of 25 Euro's a night which was a bit expensive. My partner & I always use this hotel when visiting Paris due to its beautiful location. The cost of Upgrading to a lakeview room, 25 Euro's a night, 8 Euro's a day parking, 15 Euros each for Continental Brakfast, 5 1/2 Euros for a small Beer. This is not a complaint just a moan about the extra costs incurred which ultimately increased the overall costs.
I like the Hotel du Lac because of it's friendly atmosphere, good standard of accomodation, good food and restaurant and excellent location opposite the lake.
surroundings and good standards overall room was too hot and noisy air vent bar drinks overpriced
Ambiance, room size and free parking under hotel Could not modify the terms and conditions of the stay. Since it was pre-paid and I had a corporate rate, the overall charge and ability to include breakfast and Internet into the package could not be changed. I should have been more diligent in how the room was booked.
The hotel smelled of cigarette smoke; there was no room in the hotel restaurant to eat dinner
Fantastic location on the lake; ten minute stroll to the station for regular trains into Paris (about 15 minutes). Good local ameneties (shops, cinema etc).
The place The reception end the cleaning