Children crying could have been stoped by the staff
The staff and the views were both excellent. We were very impressed with both, plus the location. No issues
good location and nice view the price to expinsive
the veiw of the mountains was great,room was nice enought room for 2 breakfast was very good!!!!! very helpful staff recommend a very good italian restaurant one of the best we had in all of our time in europe!! the elevator smelled very bad like sour milk wooded floors very creaky when walking still very nice
We had a room with a view of both the river and the mountains. Very nice. Also, the staff was excellent, especially Erich at the front desk.
Rooms were great, plenty of nice touches to make the stay comfortable. Parking is very convenient, 10 CH per night, and entry to hotel is nice. Quiet part of town - short walk to more populated area. Wifi in our room (triple on the first floor) was HORRIBLE. Had to use our (roaming) data. But, worked great in the lobby, so I am sure not all rooms are affected.
The staff was very helpful and the beds were spacious. We stayed in a twin/double room with the beds put together and it was more than enough room for two adults and a six and two yr old. The floors are very creeky.
Everything. Good swiss beer. Great Breakfast, Very helpful staff. All was very good
the helpfulness and friendiness of the staff
Its good and worth the money Timings of reception must be made convenient for long distance travellers.
Staff friendly and helpful No bar and restaurant and bar facilities
Location is good, losed to the station. Hotel staff is not so familiar.
The relaxed atmosphere, and the lack of formality, in comfotable, pleasant surroundings
An excellent central location. Very nice room for the price. Good size for two people, spacious bathroom.
closeness to the city center and train station. Nice room, and breakfast buffet.
The hotel staffs were consistently helpful, and it certainly helped that we were greeted by 1 very pretty face. The decor was traditional, but not dated. We had 2 balconies! how to beat that. Location is not that far from Interlaken Ost station, but the hotel also provides visitor pass which affords you free travel within Interlaken (up to Beatenburg, Ringgenberg). The included breakfast was the best we had for our Europe trip. There was no wifi in the room.
Easy to get to beautiful surrounding areas. Staff very helpful. Great to be able to make a hot drink in the room. Internet attached to TV not great. Better if one could have used it at the desk provided.
The staff was friendly. and the availability of wireless internet connection. The Hotel Interlaken should be rated maximum 3 star. the service was slow, it took a couple of calls to the reception to finally get an iron. at night no one would answer. i had to go down to the reception myself to ask for extra pillows. as for housekeeping cleaning the room/bathroom was minimal!
the food was good yes . there was repairs and renovations going on and I think we should of been offered a small discount
The weather turned cooler during my stay so lack of AC OK for me. So many Asian tourists
1.the hotel is near the interlaken ost station 5min by foot. 2.the hotel upgrade our room.we stayed in a large room as a stuff told me .3.baby cot in the room.3.the bathroom insida the large room was big. there were no room service during our stay,they were renewing the two restaurants.
One of my favorites. From the wonderful breakfast, to the quaint balcony off of my room. Great stay. Great city.
Location with lakes and mountains. Luxury hotel. One of three restaurants closed in early October (seasonal) and spa closed as a result of small fire.
This hotel is quite simply wonderful. It has genuinely warm and friendly staff, architectural beauty, a stunning location and fantastic faccilities. The place exhudes style, charm, elegance, and luxury with not a hint of snobbery or stuffiness. After my all to short stay I felt thorourghly refreshed and rejuvinated.
the spa was v. good. signs to elevator and spa were confusing
The hotel is lovely, especially the spa and pool area which is excellent. They offer classes every day, I did a qi gong class and water gym class, both very nice and enjoyable. The hotel takes very good care of its guests, and the conceirge desk is very knowledgeable and helpful.
the spa the price
Excellent Hotel at Interlaken. Location is excellent. Conceirge service is excellent. Rooms are spacious. Take the Jungfrau View and try to be there in sunny days They did not provide Iron to the room for safety reason. We aked for exception because our luggage arrived four days after us and all clothes needed pressing. I understand the safety rule but I dont appreciate not considering our special case.
The whole slightly olde worlde ambience gave off a feeling of past opulence without feeling overwhelming. The general comfort and the helpful and welcoming attitude of the staff made for a most pleasant experience Not a single thing, although I did miss the complimentary tea and coffee - but only very slightly as the complimentary fruit more than made up for it.
the kindness of the all staff and the bar's staff were very kindness
visited the Tellspiel and use ofhotel wellness faciities only the room prices when booked direct with the hotel
The location is great, 10 minute walk from train station, shopping and restaurants. The staff is wonderful!! Our room was very clean and comfortable. The sitting room, library, dining room and breakfast made us feel at home
Included breakfast. Had a very bed and breakfast type of feel. The porch balcony was wonderful. Nice little neighborhood, but very close to main parts of town. Only 5 min walk to train station. Only 2 euro for unlimited internet use.
My daughter and I stayed here 15 years ago and it was one of our favorite spots. It has gotten only better through the years. The staff were wonderful and the food was excellent. The rooms were clean and very comfortable. The location is ideal on a quaint, quiet street near the train station. This time I was traveling with my sister.
The staff very helpful the culture of the hotel is wonderful and the importing thing the staff own the hotel. non
Good location; Nice breakfast; Nice staff; Although a little bit old, the building itself is very beautiful The bed is too soft to sleep; The sound "Eah~Eah~"come from the old window hinge and the old wooden floor, is quite noisy.
Cleanliness, friendly staff and services. will definitely go back again.
The housemade dinner was very good, steps are very kind The room was too old.
The ambiance, the hotel has an unique retro atmosphere.
3ppl room was comfy. Near train station. Everything is fine.
Charming family-run hotel in Interlaken. Convenient location (trains, shopping) but in a very quiet neighborhood. Very good, personalized service. Wonderful hosts.
We liked the owner, he was very helpful and booked our trips. The location was great and close to the town.
Very comfortable, spotlesly clean, excellent breakfast. Very good value compared with other hotels in Interlaken
confort and cleanliness
Helpfulness of manager suggesting activities. Location convenient for shopping, transport and restaurants. Good parking. Cleanliness of bedroom. Excellant breakfast.
Manager was friendly and helpful, hotel was in a quiet location but only a few minutes walk to the town centre, on site car parking, room was clean, modern, well decorated and with a pleasant view from the windows. The breakfast was good but the choice of cereals and fruit could be expanded further.
view, breakfast, the hotel has a car and can easily arrange a pick up facility specially for patrons arriving late in evening
The couple that run the Derby are really nice and helpful, the rooms were very comfortable and clean. Breakfast was delicious and the location of the hotel was great. We were located in a quite area but we were also close to the town centre.
We were very impressed with the cleanliness and and the size of the room. The deck to the outside back yard was also a very nice touch - if the weather had been better. It's location is a little out of the way. It is much closer to the West train station than the Ost station and this should be mentioined in the hotel info.
Location, cleanliness and quietness
Great breakfast, clean rooms, convenient location, George was oustanding and helpful in everyway recommending places to go and things to see.
the beautiful setting and view also heated pool and nice breakfast layout no
The rooms were both very good with panoramic mountain view !! The breakfast was very good with a wide variety of foods and drinks for the price.
the location of the hotel in centre of Interlaken with the view of the Jungfrau. It was very expensive, plus parking at CHF14 per night was excessive. Breakfasts expensive and only so so.
Good ambience Quite Distance from the Train station
Terrific views. Lift corridors are dark. Corridor lights do not come on automatically. Bed mattress is way too soft. Interior decor of guest room appears drab and tired. On entering the room, I noticed the carpets outside the bathroom had significant water stains: I suspect that this is due to the inability of poorly fitted shower curtains to prevent water seeping onto the bathroom floor which is level with the bedroom. A water barrier along the threshold of the bathroom door should solve the problem,
very nice pleasant hotel, beautiful views, good breakfast,great staff at the front desk,very helpfull, would recomend no
room view bed
-centrally located. We walked in from West train station and walked out from east -room was quiet -breakfast was outragously expensive
It had a great view of the mountains It was an ugly building, poorly kept up and rooms were poorly cleaned. Was very expensive for what you got. The top dining area sounded great, but was dated and smelled like old cheese. Interlaken was beautiful & was the one redeeming factor about this place.
There is nothing to like . As the hotel declare itself 4 star . But there is no tea/coffee maker , no room service , no air conditions , bathroom are very small , poor carpet . I have a bad experience for staying in this hotel .
Staff were friendly. Reception/Bar area very bland and empty.
Swimming Pool Location - no buses nearby Breakfast - insufficient fruit , poor coffee Superior room had no air con
hotel staff very friendly and helpful. food quality excellent internet signal was not strong enough for you to work from your room and forced you to work in the hotel lobby.
They helped us find things to do and places to eat. The room was big, nice and clean. The staff was very helpful and easy going. The pool is a good addition. The television in the room was from the 80's with a nice flat screen costing 200$ it wouldn't be too much to put one in. They charge for internet.
The staff of the hotel are really amazing and helpful. The Quality of the Hotel is Poor.the furniture is very old.I have been to many hotels all around the world but it is my first time to stay in a room with two bath rooms. for reference, I stayed in room # 10
Very helpfull staff, clean rooms, nice garden, quiet area. Some rooms have an 'old' look.
If you need to rent a fan, the hotel charges CHF5 a night! It's outrageous. Other hotels supply fans free of charghe.
Very helpful staff
The location was great, everything we needed was nearby or a short walk away. The view our room was amazing.
Very nice hotel. Rooms were very nice and clean. Staff was very friendly , helpful and the breakfast was excellent. Great resturant with good food and friendly staff
the view is the best no thing
Beautiful location on the Brinz lake (we stayed in a room with lake view and balcony). Interlaken minutes away if driving or bus. The bed was extremely soft even caused backache. No fridge in the room (however ask the staff and use some restaurant's fridge downstairs).
Excellent location on the water. All the staff were super helpfull. Restaurant was unexpectedly nice, good breakfast included.
Location in front of the lake No Internet Aceese in the room
Very clean; owner was personable and very attentive to needs; very good pillows; good breakfast; near end of breakfast period, the owner said to take whatever food we wanted for lunch; no hairdryer; at least a 9 or 9 plus.
Staff very friendly and location.
good breadfast, nice staff, near by the train station and supermarket!
Very well situated for exploring region by train. The staff were extremely helpful. I was not allowed to smoke on room balcony. still cannot understand this.
The staff were real nice & showed all the warmth & hospitality expected of a family run business. I am sure the quality of the beds can be considerably improved.
I Liked hotel Rossli because it is family run,quiet and centrally located, 5 minutes walk from Interlaken West station. What’s special about this hotel is the warm and welcoming service provided by Jean Louis and his son Christopher. They are extremely knowledgeable, friendly and helpful and will provide you with itineraries for local excursions, information leaflets and tickets. Rooms at the Rossli are simply furnished, very clean and comfortable with excellent views of the Jungfrau. Breakfast time is an entertainment, with Jean Louis providing multilingual humour and endless supplies of tea, coffee or chocolate. The breakfast buffet is varied and plentiful and they also offer free afternoon tea/coffee, free wi-fi and free parking.
Friendly and helpful staff. Good location. Great breakfast.
Friendly and effective service and adequate parking. Lack of wireless internet in rooms, but this is about to change now that permission to install has been obtained from the local community.
Hotel staff very friendly and extremely helpful.
Very nice and helpful staffs.
The free upgrade on arrival was a very pleasant surprise. The view from the room was outstanding with fabulous views of the Swiss Alps.
The hotel staff was also very kind and very helpful ! Room a bit old fashioned but clean and nice. Not that close to the ski slopes nor ski-lifts but it's ok
The restaurant next door (attached) was very good. Made all the better by Kati who was very personable and attentive.
Very comfortable hotel with helpful staff. In a very good location, close to the train station. Easy access to the Jungfrou. Unfortunately, I chose the time of the drums and pipes festival. The very loud music went well into the night and early hours of the morning. Not the fault of the hotel, of course.
An excellent and peaceful location, ideal for family and near to both the railway stations. A bit too expensive.
I liked that it was close to everything, especially the train station. It was a nice comfortable hotel. It was affordable. The best part was probably the staff. They were all wonderful!
In this hotel you can enjoy a central yet quiet location (5-10 min. walk from Ost Railway Staton) so it is very convenient to travel all around the region.The stuff is really wonderful:always ready to solve all you problems dealing both with the stay in the hotel and organizing leasure activities(excursions and so on).Calm, cosy,clean rooms.You really feel at home! It was our second staying here, definitely will choose this hotel another time.
Good location, easy walk to train station, lake and local restaurants. Very friendly reception staff. Room had nice view of the mountains.
A great little hotel that delivers everything it says it will and then some. Clean comfortable rooms in a quiet location just out of tourist town Interlaken. This hotel is located in a lovely little village, which is all of 5 mins train ride from Interlaken. The train is free for guests and the station is about 2 mins walk from the hotel. I would take this place over the centre of Interlaken every time. It is also easy to get to all of the sites in the area from here. the hotel restaurant is also wonderful with great food and even better service. There is nothing not to like, great value for money accommodation
It is a great place to stay. Beautiful view out of my window, the staff is nice and helpful.
Nice staff, good landscape, very easy to reach other places by bus or train, good service No wireless Internet available in the lobby (only hotel computer) or in the rooms
proximity to the mountains and the price no WiFi but we can all live without that for a bit...
Hotel is quiet and wonderful, the room is very clean and have belcony but they don't have aircondtion, but you know the weather is cold in October The staff can't speak english very well and they don't have internet wifi internet, but you know Interlken is wonderful and I bought swisscom internet for my iphone
The Room was excellent with a good vriew, the restaurant, the atmosphere everything was really very very good. The lift. it was too small, but then its ok, manageable
Andy, the manager was quite helpful in every way. The other staff was curteous as well. The location of the hotel is in a nice area and the breakfast was tasty. no
Very friendly staff. The double room was big though the single room was small. Very clean, easy acess to the Interlaken West station. Nice locality. Very good breakfast. A good value for money.
My family and I enjoyed the Beausite. Michele, the front desk receptionist, was fabulous and helped us with all our problems. The dining room was beautiful and the entire place was charming with the Swiss painted art incorporated throughout. I think they need to update the bathrooms and bedrooms a bit. They were a bit outdated. Everything was very clean, just a bit outdated; however that being said, everything was still very charming.
Third stay at this hotel and it has been a pleasure every time!
Friendly staff, good breakfast, good value Nothing worth mentioning -
The view from our window, the size of the room and the comfort of the bed. Excellent breakfast, as well.
The morning we left. The manager never welcomed his guests. He only talked with his friends.The room was cold. Carpet smelled of mold and others. Short of staff.
the location we got a shockingly small room for the price we paid
the cosyness of a friendly samoll hotel lack of room safe
the staff helpful and the location is nice, bus station near by the reciption closes at 8 pm. the pilow wasn't good.
Enjoyed my stay and the position of hotel and its food and service would stay again
The view from the room was fantasic. Room was clean and comfortable and the bus stop is very near the hotel. The free breakfast was also a good start to the day. There was no place to get dinner when we got back from exploring Interlaken. We had to skip dinner and go to bed hungry.
Location, friendly of hotel staff. lakeside. free parking. no room service.all rooms are the same.
everything was more than expected! the staff were very friendly , the view was amazing and relaxing. really was a memorable stay. we will come again!
Close access to lake and ability to do water sports . Plus close access to nature walks.Eating area was good. The room, in the old building above the dining area, was very basic, with old mattress, need for a second pillow, and no air conditioning.TV was very old.Upstairs lounge had a newer one but whole room was uninviting given the age of everything else in that room. My partner described it as a old guest house style. It was noisy(even with window closed).For what we paid, I was disappointed.
The restaurant has a modern look, although the meals are pricey. The setting by the lake is absolutely gorgeous. The rooms are very outdated and need to be renovated asap - it is like travelling back in time. It's unfortunate, because of the beautiful setting
The hotel is next to the Lake Thun. It provides very good breakfast.The rooms are very comfortable
Great view of the lake The room was terrible, dirty, full of bugs (flies and ants), outdated 70's style furniture. The sheets were dirty and we had to ask for them to be changed. We checked out two days earlier than planned.
Large clean rooms. Friendly and helpful staff. Good location near Interlaken.
Location is wonderfull. Friendly staff. The rooms were very outdated , the bathroom mini , the dining room could use some "Tender love and care"
nice view to the lake, friendly staff, free wireless internet connection in the lobby. no coffee/tea facilities in the room, no elevator, breakfast must be improved.
We really liked the peaceful environment at Hotel Bellevue in Iseltwald. After spending time in the city this was a peaceful retreat. Our room overlooked the lake and it was very serene. The room was very comfortable, staff were friendly and helpful and the breakfast was wonderful. No
the location was excellent with fantastic views of the lake from the Hotel terraces and our balcony.We were made very welcome and Andreas gave us very good information about the area,There are good local walks,the boat + bus stops in village but I think a car is really needed to get to the main attractions because of the time factor.The evening meals were also excellent + a good buffet breakfast.Best place we have stayed at in Switzerland Emergency instructions in the rooms would be helpful if in English and/or French
The sights were great and the ability to walk and hike. It was a pleasant town and very friendly. Nothing
Breakfast is wonderful. Very friendly service. Hotel restaurant is excellent. Owner is a chef. none
View from our balcony across the lake. Helpfullness of manager who worked so hard. Nice restaurant. Very good value for a Swiss hotel. Please change the cheap hotel sign! Creaky floorboards.
the incredible view of the lake there were some ants and spiders in the room
How nice everyone was, The breakfast was good on the days we got to eat. The rooms were beautiful. We were treated like gold the first day. Giving candy on are pillows. But after that we had to ask for anything. Just thought that was odd.
View of the lake was excellent abeit noisy as it is situated on a main road and rail line Decor was original 70's and a bit worn. Interior walls had cracks and needed a coat of paint
views from balcony location nr train station. breakfast selection could of been improved. Corridor where damp was,nr room 105 smelt horrible when first arrived only improved slightly during stay. plus closing restaurant windows at night could been quietier instead slamming them shut late.
Kindness of staff, expecially restraunt's madam. Very thanks for all staff during stay
very friendly staff with excellent service. Rooms had outstanding views of lake Thun. Highly recommend this place to anyone planning to spend time at Interlaken region. The rail station is also close by and well connected!
The view from our balcony. Breakfast is ok. Staff was helpful. Free parking. The area by the lake belonging to the hotel was not neat - the grass was high and there were tools spread all over the place!
the hotel is sizeable, have all the essential facilities. staff are helpful and nice too far away from the railway station. Especially when you travelling with luggage and ski equipments.
Excellent location,very friendly staff-speak english Price
Even though it was an old style hotel it was very clean, also the wellness centre was great.
Staff was good and friendly.hotels are clean. I ask about amending my duration of stays , they told me I can't, they will charge me for whole stay as I booked.i find I was stack into a contract.no flexibilitiy.
It´s a big hotel, appropriate for big group tours. If you are not in a tour ,you can find better options in Interlaken
The receptionist was so friendly and helpful. The wellness center was enjoyable. Our room had a balcony with an amazing view of the mountains.
Beautiful historic building centrally located. Overpriced for what it offers. Should be updated occassionally given prices.
It is well situated, close to Interlaken Ost. Beautiful building. Beautiful view on the street. The reception area is warm, elegant, classical. There seems to be a disconnnection in the room design in the building beside it.
The size of the room is good and they gave me the room with two windows facing mountain The facility of the room is simple as 3 star hotel. The comfort of the room is not good.
It was a nice place to relax.
The owner was very helpful, he provided very valuable tips for us & was very helpful. This was also expressed by other hotel Guests. Hotel was a typical swiss hotel & we loved tit as it was different from most hotels that we stayed in. We enjoyed our stay at the Hotel. They had kept swiss chocolates in our Bed when we checked in, this made our children very happy. The breakfast was all cold. This is probably it was a family run business & they could not hire many staff. But this was not a priblem for us, we enjoyed our stay.
Closeness to downtown Interlaken Some rooms were a bit small
excelent breakfast, balcony, good wiev, location, free bus service as a guest of the hotel -
Clean, comfortable, willingness to assist The Double room booked actually had 4 beds, the single room had 2 beds. If we had known about this before, we may have only booked the 4-bed room for the three persons in our party, rather than the two separate rooms.
I was nice to stay in a typical Swiss chalet style building close to a large town The service was very poor. On every occassion there was nobody on reception and when I tried to check out I was told by junior staff that I had paid my bill when in fact I had'nt!! After quite a wait the manager/owner arrived and things were finally sorted out.
Very poor service