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We were warmly welcomed by the owner.The hotel itself must have one of the best views over Interlaken and the mountain region. We had a front facing room and the outlook was spectacular. Only a 20 min walk along the pleasant canalside path into town. Food (breakfast or dinner) excellent .Without doubt this hotel would be our first choice for a return trip to Interlaken! No
Best ever views! The staff were freindly and helpful. The room sare basic but very well kept and very clean.
Very quiet and cute little place. The owner speaks English and is very nice and trys to take care all of your needs
Very good view surrounding the hotel, the staff are very helpful and friendly, we enjoy our stay very much and buses are very accessible. No
View and quiet late breakfast served (8 am)
I loved the view from our room looking out over the river towards Interlaken and the mountains. Everything was clean and tidy throughout the hotel. The hotel gives you a free bus pass when you check in, which was very helpful. Unfortunately, the buses run only once an hour after 8 PM, which required some timing getting back to the hotel after dinner. Not the hotel's fault, but something to be aware of.
The views were fantastic, the room was very spacious and there was a private entrance which added more privacy. The owners were very hospitable, friendly and efficient. Parking and security was excellent. A very positive experience and we would definately go back in the future.
the postion of the hotel price should be lower
location away from the crowds, Good view, Good Food, Quiet. The person who signed me in should have told me more about the Food service, the selection etc. Found their restaurant actually very nice, friendly appearance, and good food, of which i was told nothing at my arrival.
the spa was v. good. signs to elevator and spa were confusing
visited the Tellspiel and use ofhotel wellness faciities only the room prices when booked direct with the hotel
the kindness of the all staff and the bar's staff were very kindness
The hotel is lovely, especially the spa and pool area which is excellent. They offer classes every day, I did a qi gong class and water gym class, both very nice and enjoyable. The hotel takes very good care of its guests, and the conceirge desk is very knowledgeable and helpful.
Excellent Hotel at Interlaken. Location is excellent. Conceirge service is excellent. Rooms are spacious. Take the Jungfrau View and try to be there in sunny days They did not provide Iron to the room for safety reason. We aked for exception because our luggage arrived four days after us and all clothes needed pressing. I understand the safety rule but I dont appreciate not considering our special case.
The whole slightly olde worlde ambience gave off a feeling of past opulence without feeling overwhelming. The general comfort and the helpful and welcoming attitude of the staff made for a most pleasant experience Not a single thing, although I did miss the complimentary tea and coffee - but only very slightly as the complimentary fruit more than made up for it.
This hotel is quite simply wonderful. It has genuinely warm and friendly staff, architectural beauty, a stunning location and fantastic faccilities. The place exhudes style, charm, elegance, and luxury with not a hint of snobbery or stuffiness. After my all to short stay I felt thorourghly refreshed and rejuvinated.
Location with lakes and mountains. Luxury hotel. One of three restaurants closed in early October (seasonal) and spa closed as a result of small fire.
the spa the price
The weather turned cooler during my stay so lack of AC OK for me. So many Asian tourists
1.the hotel is near the interlaken ost station 5min by foot. 2.the hotel upgrade our room.we stayed in a large room as a stuff told me .3.baby cot in the room.3.the bathroom insida the large room was big. there were no room service during our stay,they were renewing the two restaurants.
Location is good, losed to the station. Hotel staff is not so familiar.
The relaxed atmosphere, and the lack of formality, in comfotable, pleasant surroundings
The hotel staffs were consistently helpful, and it certainly helped that we were greeted by 1 very pretty face. The decor was traditional, but not dated. We had 2 balconies! how to beat that. Location is not that far from Interlaken Ost station, but the hotel also provides visitor pass which affords you free travel within Interlaken (up to Beatenburg, Ringgenberg). The included breakfast was the best we had for our Europe trip. There was no wifi in the room.
Easy to get to beautiful surrounding areas. Staff very helpful. Great to be able to make a hot drink in the room. Internet attached to TV not great. Better if one could have used it at the desk provided.
An excellent central location. Very nice room for the price. Good size for two people, spacious bathroom.
the food was good yes . there was repairs and renovations going on and I think we should of been offered a small discount
One of my favorites. From the wonderful breakfast, to the quaint balcony off of my room. Great stay. Great city.
closeness to the city center and train station. Nice room, and breakfast buffet.
The staff was friendly. and the availability of wireless internet connection. The Hotel Interlaken should be rated maximum 3 star. the service was slow, it took a couple of calls to the reception to finally get an iron. at night no one would answer. i had to go down to the reception myself to ask for extra pillows. as for housekeeping cleaning the room/bathroom was minimal!
A magnificent hotel which provides an excellent breakfast and very good front office staff Did not have airconditioning for the hot weather. Also our booking was for rooms with a river Aare view but we did not get these rooms which was disappointing.
A very beautiful hotel, and centrally located. The room was very small, and although our booking stated a room with a view of the river, we stayed in a room facing the street.
Good location. High quality hotel at reasonable price.
Old style building. Rooms are unlike the new `plastic' out-of factory hotels. Maybe they are not the newest ones, but overall impression very positive. Very nice staff in the restaurant.
Hotel staff, also they didn't like muslims they told me you can't take your dinner in linder hotel restaurant because ofmy wife wears a headscarf ''hijab''. also Old furniture breakfast good
Breakfast is good. Internet facility is not good, especially for smart phone media. And I felt insufficient motivated hospitality in responding to hotel guest request.
The doors key need to improve. the breakfast was so bad. there are so much noisy.
Liked pretty much everything. Service at this hotel is excellent and rivals the best I've seen anywhere in the world. Great Job! What was special were the little special things that the staff do... valet parking, afternoon tea, weather tips, ... and that management have thought of e.g. the reading room, the bar. Location is excellent at the heart of Interlaken... we would definitely go back on any future trip to Switzerland. CHF 5 service charge for hot water I felt was unnecessary.
Service accommodating and professional A few Unappreciative guests
Breakfast was very good. We also like the staff.
We (family of 2 adults and 1 child of 8 years old) liked the new SPA facilities the most. Modern pool, sauna and turkish bath area. Although our room was very specious (room 516, top floor, corner room), we think the room needs urgent redecoration. The time stood still for over 25 years in this room and it isn't 5-star at this moment.
the hotel is sizeable, have all the essential facilities. staff are helpful and nice too far away from the railway station. Especially when you travelling with luggage and ski equipments.
Excellent location,very friendly staff-speak english Price
Beautiful historic building centrally located. Overpriced for what it offers. Should be updated occassionally given prices.
Even though it was an old style hotel it was very clean, also the wellness centre was great.
The receptionist was so friendly and helpful. The wellness center was enjoyable. Our room had a balcony with an amazing view of the mountains.
It is well situated, close to Interlaken Ost. Beautiful building. Beautiful view on the street. The reception area is warm, elegant, classical. There seems to be a disconnnection in the room design in the building beside it.
It´s a big hotel, appropriate for big group tours. If you are not in a tour ,you can find better options in Interlaken
The size of the room is good and they gave me the room with two windows facing mountain The facility of the room is simple as 3 star hotel. The comfort of the room is not good.
Staff was good and friendly.hotels are clean. I ask about amending my duration of stays , they told me I can't, they will charge me for whole stay as I booked.i find I was stack into a contract.no flexibilitiy.
Very comfortable hotel with helpful staff. In a very good location, close to the train station. Easy access to the Jungfrou. Unfortunately, I chose the time of the drums and pipes festival. The very loud music went well into the night and early hours of the morning. Not the fault of the hotel, of course.
The hotel staff was also very kind and very helpful ! Room a bit old fashioned but clean and nice. Not that close to the ski slopes nor ski-lifts but it's ok
The free upgrade on arrival was a very pleasant surprise. The view from the room was outstanding with fabulous views of the Swiss Alps.
In this hotel you can enjoy a central yet quiet location (5-10 min. walk from Ost Railway Staton) so it is very convenient to travel all around the region.The stuff is really wonderful:always ready to solve all you problems dealing both with the stay in the hotel and organizing leasure activities(excursions and so on).Calm, cosy,clean rooms.You really feel at home! It was our second staying here, definitely will choose this hotel another time.
The restaurant next door (attached) was very good. Made all the better by Kati who was very personable and attentive.
Good location, easy walk to train station, lake and local restaurants. Very friendly reception staff. Room had nice view of the mountains.
An excellent and peaceful location, ideal for family and near to both the railway stations. A bit too expensive.
I liked that it was close to everything, especially the train station. It was a nice comfortable hotel. It was affordable. The best part was probably the staff. They were all wonderful!
Very nice and helpful staffs.
breakfast and the view
The location of the hotel is spectacular; the room was clean and spacious, with a balcony view overlooking the lake and mountains. The staff was very friendly and professional. The food was delicious.
The location and view to the lake is amazing. The room was very poor with too old furniture for 4*.
The place made me feel like I was at my home, with the small pantry and balcony. The views are priceless and breathtaking. The staff were superb they smiled all the time and offered their help. The Internet and parking is big thing to me, they were available at all time. Taking the bags from car to the room was a nightmare. There is no bell captain to help you. Neither do they have at least a trolley to be able to make your trip easier.
First of all we had a breathtaking view of the mountains and the lake. The room was very spacious - on 2 floors - and comfortable. The breakfast was good and the food at dinner was excellent and not too expensive. There is also a large swimming pool. The hotel is very convenient for the funicular and the chair lift to go to Niederhorn and toboganing. We had a very comfortable and relaxed stay.
comfortable room, lovely balcony, incredible view Kitchenette was locked and unusable
The only thing they need is Air Conditioning but that's rare in Europe It was over 90 but we had brought fans so wasn't terrible
Pool was tooooooo cold and wellness area not very nice.
Our stay at the Dorint at Beatenberg was our best location and accommodation in Europe. The staff could not have been better and our stay has left a very positive impression of Switzerland.
There was no mini bar, and no double bedroom available
I enjoyed the views from this hotel and the all the activities it offered
Excellent location (stunning surroundings), very nice pool, great breakfast. No roomservice and no minibar.
Lovely and helpful staff, clean room, nice breakfast, verry well located in the center of interlaken. tip top ! none
It provided the card of visitors,it's useful for us.It also provided two coffe~~ well, i book a double room but it gave us a 4-person room!!!!And we had to make bed usings ourselves.Besides, It's a bit longer to walk from the train station.
Local Bus pass infront of This Hotel. take care is OK. No accessories for takea bath ex. soap.
Wonderful,friendly and helpful staff. Very clean and family-friendly.Free wireless internet.
It has a nice view infront of the hotel. It is clean and comfort. The kichent is the best!
Great location, excellent facilities. No airconditioning.
The villa staff were very helpful and excellent service. I liked the concept very much.There is huge kitchen with dining tables, lockers, games, playroom for kids,swimming pool,etc.I could buy train tickets to Top of europe at the villa. The staff could guide me the trip very well. The ventillation in room(6bed) is not adequate.It was stuffy and we had to open the windows.But since our room was in ground floor, we did not feel secured keeping the windows open thoughout nite.
A very nice, clean hostel. Good position. I prefer it to many other hotels I stayed.
Very helpfull staff, clean rooms, nice garden, quiet area. Some rooms have an 'old' look.
The location was great, everything we needed was nearby or a short walk away. The view our room was amazing.
Very nice hotel. Rooms were very nice and clean. Staff was very friendly , helpful and the breakfast was excellent. Great resturant with good food and friendly staff
hotel staff very friendly and helpful. food quality excellent internet signal was not strong enough for you to work from your room and forced you to work in the hotel lobby.
The staff of the hotel are really amazing and helpful. The Quality of the Hotel is Poor.the furniture is very old.I have been to many hotels all around the world but it is my first time to stay in a room with two bath rooms. for reference, I stayed in room # 10
If you need to rent a fan, the hotel charges CHF5 a night! It's outrageous. Other hotels supply fans free of charghe.
They helped us find things to do and places to eat. The room was big, nice and clean. The staff was very helpful and easy going. The pool is a good addition. The television in the room was from the 80's with a nice flat screen costing 200$ it wouldn't be too much to put one in. They charge for internet.
Very helpful staff
Swimming Pool Location - no buses nearby Breakfast - insufficient fruit , poor coffee Superior room had no air con
The family room was very large and good for families with children. The location was decent but we were traveling with my 76 year old grandmother and it was a bit of a hike from the train stations and town.
The people were very nice and the location was great for us. a bit of a bigger room.
Very quaint place, the owners and staff made us feel really comfortable and relaxed, and the owner's golden retriever - Gina - made the place feel like home. Assistance was always right at hand, since it is a small place everyone has many jobs so they have placed a phone at the reception desk with the number to call if they are away, or someone is always just down stairs in the restuarant. The restuarant menu offered many different things to experience and we enjoyed all we tried. Location was perfect and bus passes are provided, but sometime have to be requested. They helped make our Christmas in Switzerland a holiday to remember. I had no problems but do know that some of the bathrooms were small and tall men may have problems with some of the low ceiling beams. Personnally I felt the historic features added character.
Very friendly staff. We arrived late (10:30 PM) and they were very accomodating, although we had to call them first. Gave us a very big room because we were traveling with a baby for no extra charge. Limited parking.
We were impressed by the facilities provided at the hotel and the food at the restaurant was also really good authentic swiss cuisine.the staff was very polite, spontaneous and helpful nothing at all would definitely recommend the place to my friends to follow
Lovely traditional 17th century house kept very well by the owners - nothing was too much trouble for any of the staff & the food was excellent for both the buffet breakfast or if you indulged in the restaurant for a meal at night. Nice, cosy room with everything you need for a totally relaxing stay. Sometimes the internet in the rooms does not work very well but this was only an occassional problem & easily solved by sitting in the reception area if you're internet needs are urgent.
Nice location, nice staff and good breakfast for the value of money. The free internet connection is only good at the hotel lobby. The connection is almost non existence in rooms so not good for those who want to work from room.
The whole experience at the hotel was that good i would go again but for longer, it was clean, the staff very friendly, food excellent and brilliant value for money.
This city surrounding with mountains is nice and peaceful place to stay for travelling to Jungfraujoch in the next morning. This hotel is wood decorative swiss-style. Hotel's staffs are very helpful and kindness. Actually, we have to leave the hotel in the early morning before breakfast time, but she prepared our big breakfast pack for eating during travelling on the train that make us surprised and impressed. The bath room is so big than we expected. If we have a chance to go to interlaken again, we will not miss to stay at the Hirschen hotel. Nothing!
Hotel guest room was very dirty, in particular the bathroom with broken tiles and very dirty floor. Had to wipe it before using it.
We had a room with a view of both the river and the mountains. Very nice. Also, the staff was excellent, especially Erich at the front desk.
the veiw of the mountains was great,room was nice enought room for 2 breakfast was very good!!!!! very helpful staff recommend a very good italian restaurant one of the best we had in all of our time in europe!! the elevator smelled very bad like sour milk wooded floors very creaky when walking still very nice
the helpfulness and friendiness of the staff
The staff and the views were both excellent. We were very impressed with both, plus the location. No issues
The staff was very helpful and the beds were spacious. We stayed in a twin/double room with the beds put together and it was more than enough room for two adults and a six and two yr old. The floors are very creeky.
Children crying could have been stoped by the staff
Staff friendly and helpful No bar and restaurant and bar facilities
Everything. Good swiss beer. Great Breakfast, Very helpful staff. All was very good
good location and nice view the price to expinsive
Its good and worth the money Timings of reception must be made convenient for long distance travellers.
Rooms were great, plenty of nice touches to make the stay comfortable. Parking is very convenient, 10 CH per night, and entry to hotel is nice. Quiet part of town - short walk to more populated area. Wifi in our room (triple on the first floor) was HORRIBLE. Had to use our (roaming) data. But, worked great in the lobby, so I am sure not all rooms are affected.
A nice hotel with helpful staff; beautiful setting. Excellent food and bright modern rooms.
superb location and view, comfortable lounges nice pool
we look forward to breakfast each morning which includes bacon,eggs,cereals,fruit,cheese,ham and various breads.The chalet room we had was very spacious and as always was clean,comfortable and with plenty of hot water.we like the fact that we are left alone to enjoy our holiday but always know that the staff are helpful if needed.
Great rooms and breakfast. Staff was very friendly and helpful. As with everything it's very expensive to stay in Switzerland
Very helpful staff, good at advising on local trips
The Hotel Berghof was in a beautiful location at the edge of Wilderswil (a bus ride from Interlaken). Our room had a nice view down the valley looking towards the high peaks. The atmosphere of the hotel (both staff and guests) was friendly and warm, the breakfast was great. An idyllic hotel and location.
only view, apart from this my room at top floor which is very hot, and hotel is comparatively very expensive, if we compare with any service or facility provdied by hotel 1. rooms were very hot so not comfortable 2. No room service. £. very expensive
the family room was of a good size, beds were comfortable, view was great, morning breakfast was complete. great value for money
breakfast smoking inside the hotel and no free pick up service from station
Quiet location, view of mountains, plentiful and delicious breakfast buffet, polite staff Outdated, unattractive furniture in room; shower was in bedroom rather than in bathroom; room had feather beds even though I had specifically requested no feather beds due to allergies; my daughters were put in a room in the hotel's neighboring chalet instead of in main hotel with me.
yes internet is not free
The staff is very friendly and cooperative I recommend if possible MiniBar and more TV English channels
The location, very near to the rail station, was ideal. The accommodation was extremely comfortable and we were made very welcome.
Very clean hotel and great location from train station. Food was excellent and hotel personnel very attentive Not really
clean, quiet, convenient, nice service
Excellent location close to the Interlaken west station. Good comfortable rooms. Clean hotel with a good restaurant. No free internet facility.
The location is excellent 2 minutes walk from west train station. Hotel Staff are very friendly and helpful. Room size was ok and it was clean with good furniture. The room did not have a mini bar
Nice hotel staff and free internet. Location is good and also very good breakfast. Nothing
Comfort of the room, staff, free internet
The location. Yes, it was to hot though the website said it's air conditioned hotel.
Andy, the manager was quite helpful in every way. The other staff was curteous as well. The location of the hotel is in a nice area and the breakfast was tasty. no
the cosyness of a friendly samoll hotel lack of room safe
The view from our window, the size of the room and the comfort of the bed. Excellent breakfast, as well.
The morning we left. The manager never welcomed his guests. He only talked with his friends.The room was cold. Carpet smelled of mold and others. Short of staff.
Very friendly staff. The double room was big though the single room was small. Very clean, easy acess to the Interlaken West station. Nice locality. Very good breakfast. A good value for money.
Third stay at this hotel and it has been a pleasure every time!
Friendly staff, good breakfast, good value Nothing worth mentioning -
the location we got a shockingly small room for the price we paid
The Room was excellent with a good vriew, the restaurant, the atmosphere everything was really very very good. The lift. it was too small, but then its ok, manageable
My family and I enjoyed the Beausite. Michele, the front desk receptionist, was fabulous and helped us with all our problems. The dining room was beautiful and the entire place was charming with the Swiss painted art incorporated throughout. I think they need to update the bathrooms and bedrooms a bit. They were a bit outdated. Everything was very clean, just a bit outdated; however that being said, everything was still very charming.
fantastic views, helpful staff, great breakfast no restaurant
The warmth of the room was unbelievable. The shower was a bit small and the shower head needed support during showering. If turned on full then it had a mind of its own. Wish that we had known there wan't anywhere to eat locally in the evening as everywhere in cluding the hotel had closed for the winter.
The view of the lake was fabulous. The town of Ringgenberg was also quite fascinating. It was great to have free complimentary passes to the train and buses. The furnishing was a little outdated, but with a spectacular view day and night who would notice!
We had a modern, clean room with a beautiful lake view and the staff was very helpful and friendly. Breakfast by the lake was wonderful!
It is in a very good location overlooking the lake a short drive from central Interlaken. The rooms were modern and nicely appointed. The staff was very friendly, helpful and communicated fluently in English. The breakfast was excellent. We stayed three nights for sightseeing in the area but wished that we could have stayed longer to enjoy the relaxed environment. No dislikes!
Room was tastefully designed and very coomfortable with an awesome view over the lake.
excellent service and food, friendly staff we are looking forward to visit this hotel in the near future, thank you for making our stay pleasant alfred and daisy ritter
Great location - Excellent staff , some of the best hotel staff I have ever meet - they go that extra step to make your stay a great experience- very clean hotel with good facilities None
Despite the rain and gloom at the time we happened to be in this area, the view from our balcony/room was spectacular. I can't imagine how beautiful it is on a clear day. The local 'chamber of commerce' through the hotels offer guests free transportation using the local train and bus service which is an excellent way to get around.
Fascinating View and excellent service & staffs
Everything - view, staff, breakfasts, proximity to bus line, which takes you dfrectly to train station.
excellent staff, great location and most amazing views room furniture quality can improve but otherwise it was very clean
Awesome both scenary and cuisine.
Situated on a lake with beautiful views. Service and cleanliness were fine. Room layout rediculous. TV facing bed, but no headboard, so impossible to watch TV, or read, or anything except lay flat. Bed backed on to empty bookshelves. Also lousy selection of TV channels. Only English channel was CNN, why no BBC?
The warm hospitality, the location in front of the lake, and the staff who were the owners of the hotel made my trip to Interlaken unforgetable!!!
The location, right next to the boat quai and bus stop. The hotel's decor and atmosphere, which I felt to be old and boring. The lady owner's dry and rude demeanor, which made me feel not welcome. The way this lady speaks to customers totally offsets the very good efforts and courtesy of her son, who was very nice.
The hotel is next to the Lake Thun. It provides very good breakfast.The rooms are very comfortable
Enjoyed my stay and the position of hotel and its food and service would stay again
Close access to lake and ability to do water sports . Plus close access to nature walks.Eating area was good. The room, in the old building above the dining area, was very basic, with old mattress, need for a second pillow, and no air conditioning.TV was very old.Upstairs lounge had a newer one but whole room was uninviting given the age of everything else in that room. My partner described it as a old guest house style. It was noisy(even with window closed).For what we paid, I was disappointed.
Location, friendly of hotel staff. lakeside. free parking. no room service.all rooms are the same.
Large clean rooms. Friendly and helpful staff. Good location near Interlaken.
The restaurant has a modern look, although the meals are pricey. The setting by the lake is absolutely gorgeous. The rooms are very outdated and need to be renovated asap - it is like travelling back in time. It's unfortunate, because of the beautiful setting
The view from the room was fantasic. Room was clean and comfortable and the bus stop is very near the hotel. The free breakfast was also a good start to the day. There was no place to get dinner when we got back from exploring Interlaken. We had to skip dinner and go to bed hungry.
the staff helpful and the location is nice, bus station near by the reciption closes at 8 pm. the pilow wasn't good.
Great view of the lake The room was terrible, dirty, full of bugs (flies and ants), outdated 70's style furniture. The sheets were dirty and we had to ask for them to be changed. We checked out two days earlier than planned.
everything was more than expected! the staff were very friendly , the view was amazing and relaxing. really was a memorable stay. we will come again!