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Hot water, location Disgustingly dirty bedspreads and carpet, not remodeled like it said, bedbugs, uncomfortable mattresses, outdated electrical, too many plugs in the outlets, unfriendly check in staff, terrible decor, smelly, broken hair dryer, shower was a trickle, this hotel was totally disgusting, broken lamp.
Dirty sheets Broken vending machine Charged me again at the front desk despite my having prepaid thru priceline
Friendly staff. Although my room was dry, the hallways and rooms smelled from water damage,. The mattresses are old and need to be replaced. Otherwise the room is attractive and spacious enough.
Location is ideal. Been staying there for the last several years when visiting a client. Stayed for 4 nights. There was beoken glass in the parking lot the entire time. The carpets in the common areas filthy. The hallways smelled of cigarettes despite it being a smoke free hotel. The toilet handle was broken. Mold in the shower under the faucet & water diverter on the faucet in the shower was not working. Sad considering the rooms were remodeled recently.
Rooms were well maintained. Check in and out was efficient.
I liked the close proximity to quick serving and quick eating restaurants and the closeness to the airport. I disliked everything else - the room smell, dirty sink, clogged sink drain, poor shower head, lack of hot water, no microwave, internet you must pay for per device, dirty doors and walls.
Location Ok, first of all...although the rate may seem like a great deal you will soon find out that an additional fee will be charged for internet (charged for each computer), and for microwave and refrigerator use(really)...second of all, although many websites still say "free shuttle" for this motel, this is the only motel around without a shuttle so calculate an additional $20 taxi fee to your room rate. Finally, my wife and I were interrupted by a drug addict knocking on our door at 1:00am looking for "good times" and refused to leave until we "got him high" He continued to knock on the door for 10 minutes...When I told him I was calling to cops he said "do what you got to do but you know you owe me!..I'll be back!"...(the rooms have door directly to outside, no security)... The motel manager said she was calling the police but the police never showed...she told me "they came by but saw nothing so they left." We were never questioned by the police or even saw them arrive at all. We decide to go to another motel, ...and only when I threatened to contact the news about our experience did we get a full refund...This review is no joke, sour grapes, or an exaggeration...do yourself a favor and stay away. -Joseph
The hotel was well located for our purposes. We were attending a wedding in the area. The hotel was not very clean. The bathrooms were dirty and there were not enough pillows for our family. We asked for more, but the front desk told us that there weren't any more available. There was a basic breakfast provided, but it was taken down earlier than indicated by the desk.
Smelled mold in the room not clean left after 10 minuets voided my reservation
The price was sufficient for what I needed. The room was only marginally clean, which made me feel uncomfortable using the shower and sleeping under the blankets. Both appeared slightly "used".
Motel has easy accessibility to highways and was pet friendly. Does charge a pet fee, it was waived because I mentioned this but I do not pay pet fees at otehr motels
Location was good. All necessities, restaurants, pharmacies, even auto parts were within one mile. Staff charged $163.00 when quoted price was $148 with tax. Told that room was smoking and an ashtray was provided. When checking out staff had a fit because they then said room was "non-smoking". Housekeeping tried to barge into room 3 times when told to wait because I wasn't dressed. Trip was fine, but the staff there need to learn to speak English.
no much Never been to ANY hotel where I could not get shampoo or toothpaste. Couldn't even buy it! Never again.
Nothing Felt like I was taking my life in my hands each night I stayed there
Nothing Broken deadbolt lock. Non working over bed lamp. Shower curtain with holes. Bad smell in room
It's close to downtown Hartford's attractions a broken door, a badly fixed toilet seat and holes in every bedsheet, linen and towel
Floor not vaccumned. Sheet washed but stained, plumbing problems. No shampoo or conditioner. Some of the limited TV channels unviewable. Not 2 stars. Nope
Although the bathroom was clean there was mold on the ceiling there was a big hole in the cover on the bed
Front staff very nice Cigarette burns in sheets in non smoking, dirty toilet, old soap from previous stay, damp rug
It was very dirty, the sheets were extremely old with holes. The room had a peculiar odor. I went to a funeral and it was very late to leave and get another hotel.
Our room reeked of cigarette smoke but it was only --- a night. The staff was super friendly and our room served it's basic purpose.
There was nothing I liked about this Hotel I was appalled that it was even on your website everything was broken it had mildew mold smell in the rooms and the TV did not work I just liked everything the mold smell the fact the TV wasn't working the sink faucet was broken no hot water
Price. It was a dump. Non smoking room smelled like cigarettes. Floor was falling apart. Cigarette holes in the sheets.
This guest did not leave comments about this hotel.
They had a great staff very friendly and helpful maybe. The hotel all in all was nasty. I got a smoking room burn holes in the sheets. Wrappers left in the room from the last users. Its wasnt worth the ---$ i paid for it i slept in my car.
it was in a good location inside Hartford away from downtown but close enough for everything we needed to do. The price was right. The breakfast was mediocre. The in room coffee maker was not replenished every morning. There were no tissues in the room.
Wasn't bothered by staff Everything was dirty. Some toilet amenities appeared to have been used. Remote control had to be used with a plastic bag over it because it was so dirty.
There was a concert going on. The Hotel was a night mare. They sold all other parking spaces for $40 that night and the concert crowd trashed the out side grounds with trash and beer bottles and even partied in the halls after midnight in large groups. The cops had to kick them out I WILL NEVER GO TO A SUPER 8 AGAIN ! Staff was slamming doors and using vacuums and power tools in the hall way outside our room from 3 am to 6 am !! !!! Horrible experience I WILL NEVER GO TO SUPER 8 AGAIN !!!!!!
Carpet new and recently painted Very close to downtown Hartford Had to drive to restaurants Very basic breakfast
I like the ease of checking in and checking out. I had to wait until 1 pm for my room but that wasn't a big issue. The Erotic Zone club being located next to the hotel was a little shady.
It was by far the worst Super 8 I have ever stayed at. The breakfast was constantly missing cinnamon rolls and there was a constant line at the waffle machine (because the waffle machine, microwave and cereal were all crammed into the same corner). The waits for breakfast was so long, that I gave up on the second day and started walking to the McDonalds around the block. One day, I didn't even receive maid service. The bathrooms needed some paint touch up. There wasn't a place to hang my clothes. By far, the worst hotel I have stayed at in a while.