Would you like to save as your currency permanently or for this visit only?
Clean hotel, comfortable beds and very quiet. The staff was nice. We stayed 2 nights and I wouldn't have minded if our stay was longer. There aren't many choices in this immediate area, but judging by the looks of the other hotel I saw, this is the best. Our room was at the end of the hotel, so maybe that was the culprit, but the wifi was terrible. It constantly dropped in and out to the point where it was effectively useless. Breakfast was supposed to end at 10:30 and my wife and I got there just before 10 and they had already closed and were setting up for lunch. Ours and the key card of another guest stopped working on the 2nd day, which was a little annoying, but not that big a deal as it was easily reactivated.
Desk Staff and Cleaning Staff very helpful Not noted
It was a very comfortable ad pleasant experience. The rooms are modern and very clean.
Everything.... Was the softest bed ive slept on... Bad for the back.
We enjoyed our stay very much. It was clean, comfortable, beautiful view and very accommodating! Thank you!
The beds were comfortable and had the fastest elevator I have ever seen. The view of mountains was nice. The pool and gym were very small. When u look at that beautiful exterior of the building u would think u were getting the best of everything for the money u spend. There is no security in the parking lot either..
The king bed is very comfortable. The internet is not fast enough to stream videos, and juices in breakfast is not that fresh except orange juice, waffle is firm like rock, little choice.
Location Road conditions in lot need improvement
nice view very very noisy doors, one rude front desk staff with attitude, unorganised management. secluded nothing within walking distance. issues with lifts
Amazing stay. Couldn't have picked a nicer place to stay. The hotel was very, very clean, modern in style, beds were extremely comfortable and every staff member was sincerely friendly staff and helpful. The complimentary breakfast was delicious and had a plethora of healthy choices. Vernard & Gus went above and beyond to assure our stay was perfect. We wish we could have stayed longer.
Good location comfortable rooms Front desk not friendly at all. No attempt at being nice or helpful. Seemed annoyed that we were checking in. Lol
perfect location for shopping at Woodbury premium outlet not as clean as I expect
close to woodbury outlets service,,cold room,low lights in the room
Very good location to go shopping in Woodbury Outlet. Otherwise, don't stay there. The satff is very confused, they've charged me a day that I canceled, but they called to booking.com and I fixed it.
Convient to shopping which was why we were there. Some of the staff were not very helpfull and begruged us any extra stuff ie towels and shampoo
The room was really nice as well as the staff.
Not located in walking distance from Outlet Center as promissed on internet! Very dirty and old. Even if it was a non smoker room, the smell of smoke was immense!
location room style
Close proximity to Woodbury Commons Factory outlet
Its proximity to the Premium Outlets at Woodsbury Commons. The poor condition of the furniture & fittings. Only coffee provided in the morning - no hot water available to make our own use.
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
dirty,bad service,expensive,the price not match the quality yes
Hotel is accommodating for pets. Price was reasonable. Bed was very comfortable. Was not told about pet rate. Hotel charged my credit card upon arrival and didn't tell me. Location could be better. Route 17 is a nightmare.
Staff was great Near the highway
Clean room, good restaurant in the hotel. The staff was rude, no elevator. They expected me to carry my heavy bags up 2 flights of stairs and did not offer to help. I ended up throwing my back out. Thanks for nothing.
The proximity to our event and food, gas, etc was fantastic. The staff were amazing, as was breakfast. It was fantastic to have four pillows on a double bed! Not every hotel does that. Clean and comfy linens. Mattresses were on the north side of firm, but I'm a side sleeper and prefer a softer bed, so that's just me. The floors are not level, both first and second floors. The bathroom sloped down so you felt like you were falling when using the facilities.
The staff was good. The property was reasonably clean. The towels soft and the beds comfortable. The microwave and small fridge are a nice convenience. This is a very old property and it shows its age. Odd old smell. There is no elevator. If you travel with heavy suitcases, ask for a first floor, there is no help. The walls are paper thin. You can hear everything in the next room. The A/C conked out for a bit and there are no screens in the windows so opening them was not an option. There is only a front desk clerk, no security; guests run rampant through the halls after leaving the on-site bar. Wedding guests woke us up every half hour while continuing their partying in the hallway. I'll pay more next time and stay at Homewood Suites or Marriott Residence. But if you're not too picky and need to save money, this will be a good fit.
Nobody entered my room while I was sleeping. That's about all I can think of t for the positives... The hall ways smelled like urine. The air conditioner was very loud. I had a room on the front of the building, and the traffic noise was terrible. The walls are very thin, and I could hear everyone's tv while I was trying to sleep (during normal sleeping hours), and I could hear people from nearby smoking rooms coughing loudly all night. Also the smell of smoke was fairly pervasive. I was not expecting the Ritz, just a clean quiet place to sleep. That is all. I was asked upon departure how everything was, and I mentioned to the gentleman at the front desk it was very loud and obnoxious, and he just said "oh, sorry about that, have a nice day".
Staff was exceptionally friendly. We had our two yorkies with us and they were treated so nicely by the staff! It was a pleasure staying at the Homewood Suites - the rooms were so clean and comfortable. N/A
Very nice Hotel Staff :) Very comfort like home...
Hotel staff was extremely helpful and accommodating, Monique in particular. Rooms are spacious and in relatively good condition. The general aesthetic was nice and seemed well maintained. Breakfast served daily was nice though the juices are too diluted. The rear of the hotel is alongside a freeway so rooms on the back side of the building come standard with the constant drone of freeway traffic, make sure to request a room in the front of the building. Bathrooms need maintenance and repairs... I wound up staying here several nights and thus stayed in 2 different rooms, both showers were in need of work but the first was pretty bad. The first room had a shower with previous damage filled in with what looked like bondo and then there was a hole in the top of the tub. The diverter did not seal properly so when trying to use the shower there was virtually no water pressure as water continued coming out of the tub spigot instead of just the shower head.
The front desk lady who checked me in was so warm in welcoming me, offering the cookies for me and my family. Valerie in breakfast bistro is truly the sunshine everyone needs in the morning. Thanks for her bubbly personality to make me smile and want to come back to eat breakfast. Will love to come back to this hotel again.
location away from traffic and other buildings
The beds were incredibly comfortable, the room and bathroom were immaculate and the staff were extremely friendly. I would definitely stay here again. I had no complaints except for one of the mornings I went to take a shower and there was no hot water.
This guest did not leave comments about this hotel.
Location to the event is was attending. No issues
Location Horrible Breakfast, No noise sound deadoning floor to floor. Also highway noise. NO HOT WATER!!
Convenient. Decent breakfast. The bed was terrible. I could feel every little movement the person on the other side made. The edge was very soft and I kept rolling off.
nothing about it was impressive shower very slippery fell down ended up with a concussion housekeeping speaks no english and obviously read no english kept disturbing us and when we did go out, we came back and room wasn t done
Good value, clean, modern hotel I wish breakfast was available later than 9am on weekdays
Easy access to area shopping and several very nice restaurants. Very well maintained. Dislike coffee maker and ice bucket placement in bathroom. Yuk!
Cleanliness and ample parking. The room were big. Electric heat to heat your room. Had to fill the Bathtub with water for moisture in the room.
Comfortable bed. No.
Overall good experience Air conditioner unit was a bit loud
The man who checked us in was very nice and quick. He was very nice to my young daughter. Especially when he found out it was her first time in a hotel. The young woman who checked us out was also very nice and help and also quick. The entire staff was very and greeted us constantly. They said the wifi was free but when we tried to log on to it with our phones and my daughter's ipad it wouldn't work. When we tried to follow the steps they left in the room to use it, it just kept bringing us to a website to pay for it. Also the restaurant connected to it didn't have much of a kids selection. So we had to go out for dinner. But the breakfast buffet there was very good.
Stayed for the 2014 spartan race. Great accommodation, cleanliness and comfort. Nice size fridge and microwave too. Love that they give you warm choc chip cookies at the check in!! A great choice of hotel.