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The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
Central location A bit pricey relative to amenities
close to railway station. 24 reception, so able to check out early for train. great location on square
Great location, excellent value. Nothing really. A very pleasant stay.
the central location
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
The position of the hotel in the city center next to everything. The room was very small.
WiFi and the clean room Street Noise
Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
Balcony space Kitchen too small
Nice alternative to a hostel for a few backpackers looking for a cheap but good room in a convenient location.
A great place to stay with young kids as gives you the convenience of seperate bedrooms and kitchenette. Reception not manned 24 hours
nice hotel, situated very well in the center of Grenoble
Localization. It is close to everything I wanted (big square, cine, supermarket,etc.) Absence of internet wireless access, but it offered internet cable access in the room.
good location with walking to old Grenoble. food shopping across street. very clean and comfortable. microwave was useful. no parking for arrival and checkin. parking garage difficult to find and small but adequate.
Room was spacious; kitchen facilities just right. Location was perfect -- across the street form two markets, outstanding cheese shop down the block. Tram stop three blocks away. Relatively quiet street. Service could not have been better. None
Good value for money for a family
It was clean and had laundry services available.
Kitchen facilities but no wine bottle opener. Car parking was convenient. We didn't expect an uncomfortable foldout bed in a room of this quality. There is no mention on the website that this room contained a fold out bed. We would never have booked this room if we had known this.
The superb view across the central square of Grenoble and the mountains. Centrally located, the town centre and public transport are only a few steps away. Good price for such a central hotel. During the stay there were very hot summer nights - which are very stifling in Grenoble as the air doesn't circulate. The hotel has no air conditioning, and no fan was provided. Opening the windows for fresh air meant the room was very noisy. In all, a good hotel for winter, not for summer.
Great location. It's very near the train station. The room is very beautiful and comfortable.
Interesting old building, wonderful location on old city square, easy walking to all parts of old city, good clean room, good breakfast, and very pleasant and helpful staff.
Excellent location for an outstanding price. It doesn't get more central than this and is a minute away from underground parking.
Friendly and helpful staff, clean room that had been recently renovated and an attractive breakfast room. Felt an effort had been made to update the decor and make the hotel trendy. Only that it was hard to find, even with sat nav. The side of the hotel from which we approached had no sign or indication of it's name so we drove round and round for a while and in the end had to get out and go by foot to find it. Clear directions on booking would be helpful.
The location is extremely central, it's easy to move around as 2 tram lines pass in front and it's only 5 min from the trainstation. The building is historical, and has a nice feel to it. My room had a bad smell, of old sweat and smoke. Only after airing it for several hours did it get less, but every day again the smell was there. Breakfast is not included and costs 8.50 euro. For that, I would expect at least to get a decent coffee. However, the automated machine produced an extremely sweet, hot chocolate alike cappuccino that was impossible to drink. The next day I went elsewhere for breakfast.
It was in the perfect site. The room was very clean with a great view. The food was exceptional. The people was friendly and helpful.
The hotel staff were very friendly and helpful. The location in the downtown by the tram and near tourist sites was excellent. We thoroughly enjoyed our stay!
Excellent location. Staffs are all English speaking. Reasonable price. Breakfast is rather expensive.
The hotel is right in the heart of Grenoble, walking distance from the station yet within the pedestrianised area of Place Grenettte. Hotel itself is unpretentious but it is very good value. This is the third time we have stayed there and plan to do so again. The only downside of being in the pedestrianised area is the sound of the trams running past - but this is only a minor quibble.
I was looking for a hotel close from the train and bus station and also close from the old city center and this was perfect! It is also close from the great attraction of "the bastille" a fort on top of a hill. Also close from the river. We had a great room with view on the snowy mountains in the back. Our room was purple colors, very modern &nd trendy and with great modern furniture. The bathroom was modern and the shower fantastic. The bed was huge and very confortable. small great attentions like bottles of Evian and sweets. Nice TV and a maximum level for sound which means you cant hear your naighbours TV. Breakfast was excellent and the dinner room colorful. There was a great selection of croissants and yummy french bakery items. There is also a machine to make fresh squizzed orange juice. Staff was very helpful and nice. Only one small minus, there was no safe in the room but the hotel seems safe enough. Would def go back!
Friendly and helpful staff, room and bathroom very clean, close to the center and the train station The night I stayed the temperature was high and the room was stifling. The room and bathroom were very small. Not recommended for long stays neither for overweighted people.
a nice hotel, very polite staff, clean and cosy just enough to feel relax NO
The location in the city and the price-to-quality rate The rooms are very badly isolated so you can hear everything from each other.
good sound bed,no noise from traffic,it was value for money.near the train station and tram too,allso near the cable car. yes the wall too close to the toilet,how did they think and large person could sit on toilet seat,with the wall so,so,so,close in front of it.
Close to City centre and facilities
This hotel is very comfortable, quiet and convenient:
The staff were extremely helpful and friendly. Great location. No air con which made it a bit hot at end of July.
Helpfulness of hotel staff (although english is a problem). Rooms were quiet and well heated. Very good breakfast with a large choice of food and beverage. The bathroom (shower + toilet) was tiny.
A good choice, not so expensive, quiet room, good location
It was different - check-in by phone, all services by phone (polite and responsive); close to nice tea shop for breakfast , and very nice restuarnt accross the street. Short , but uphill to main rail station - card for free use of public transportation and convient to great shopping.
A good place if you have to stay for short time in Grenoble
Great little hotel, french charm, great location near the train station and the city centre. Friendly hotel staff.
It's in the city center but not noisy. Room is clean enough but not too much space for three person in a triple room. All in all it's ok. Normally there is a private parking but when we came it was full (even though we reserved a place by mail in advance). Anyway we parked a car in a public parking not far from the hotel and the hotel has payed the difference in price of parking.
Hotel's staff, their politeness and willingness to help Lack of refrigerator in the room
The service is pretty good and the staff is very kind, they give good information and orientation about the city of Grenoble At first the room had a funny smell, but as soon as i opened the window and after an hour it desappeared.
This hotel was booked for it's central location and access to the railway station. no air conditioning
Elevator, WLan 2 Euro per day, room size Cleanliness not satisfying, windows quite old, not easy to handle, shower tube only worked in a certain position
It's in the centre and very close to the historical quoters. Staff was very helpful. The first impression of the room was worse than it really was, mainly because of old and slightly dirty drapes. Apart of that, everything was clean. Staff had really problem to speak English, and they weren't even able to explain extra 4 euro on the bill. Small thing, but annoying.
Great location. Very easy to walk to from the train station. Easy walking distance to many tourist sites. Allowed us to store our luggage in secure area after check out. Budget price. No air conditioning.
conveniently located near the train station, right next to the Alsace Lorraine tram stop. spacious room with extra pillows and too many towels. friendly, efficient staff. large towel smelled moldy. very noisy street (av. Jean Jaurès) on one side of hotel. WiFi access costs extra.
spacious. good location. lovely view out the window.
Room quite comfortable and hotel convenient for restaurants Breakfast was poor value
The room was very noisy in the morning as it faced the main street.