Rent a BMW in Gurnee

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Useful Info

Budget

4.5

Mediocre

Read 3 reviews

Cleanliness

5.0

Comfort

5.5

Pick-up/Drop-off

4.5

Value for money

4.5

One location in Gurnee

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Locations in Gurnee

6170 West Grand Ave

+1 847 855 0086

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Apr 2024

Minivan

Renting a car though them is a joke! There are so many things that need to be paid that isn't told to you when you reserve a vehicle. We wasted so much time going there, after getting lost trying to find the place, because that is unclear, as well, and we weren't even able to rent the car anyways. Very disappointed and will never do that again. Also tell people that they need to pass a credit check before they waste their time! Some people live paycheck to paycheck, you know!

2.0 Poor

Jenine, Aug 2020

Cons:

Ghetto rude liars and thieves

Avis

4.0

Mediocre

Read 1 review

Cleanliness

4.0

Comfort

4.6

Pick-up/Drop-off

2.6

Value for money

4.6

One location in Gurnee

Show locations

Locations in Gurnee

6170 West Grand Ave

+1 847 782 1570

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

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Reviews

2.0 Poor

Anonymous, May 2021

Cons:

First, it was almost impossible to even find the Avis office, which we eventually learned was located inside a CLOSED shopping mall. After 2 phone calls we were directed to some side door that was barely marked, that let us into a storage room, and then behind the Avis counter. Thank God I did not need the car to get to the airport at this time, I would have been a nervous wreck. Then the vehicles windows were absolutely filthy both inside and out. I had to stop at a service station down the road to clean them myself. When I dropped the car off at your O'Hare facility, I was frantically waved into a line of cars, barely got my suitcase out of the trunk when a receipt was thrust into my face and the young man was off to the cars behind me that were filling in fast. I had to run after him to ask him where I was supposed to go from there because I found myself literally surrounded by vehicles in every direction and no signs of an office. This young man clearly needed a lot more help if he was going to be able to provide even common courtesy let alone assistance. Seriously, the entire experience was very unorganized, unprofessional, and unpleasant. But thank you for asking and allowing me to share my experience with you.

7 travelers who rented a car in Gurnee gave the car agency they used an average rating of 4.3