2.0 MediocreJun 2 2021
NothingThey call me at the last minute to tell me that they would not have the minivan that I reserved and pre-paid three months in advance.
4.0 OkayMay 19 2021
Receive car size I reserved and not a smaller one
2.0 MediocreMar 31 2021
I had rented the vehicle three weeks before I got there and it was confirmed on rental cars.com but when I got to hertz they told me they had no vehicle for me nor did they even care so I called rental cars.com and they told me since I didn’t pay for it upfront there’s really no reason they felt responsible that I should have one. That’s how Hertz and rental cars.com treated me.
6.0 GoodMar 5 2021
Hertz was not able to get into the system and adjust prices for a possible extension.reason was that i booked through this page.maybe you could work on making it possible for hertz to access all of the system
6.0 GoodJan 6 2021
The pickup we rented, 2020 Chevy Silverado just didn't have the options we were hoping for. 1. Rear seat lighters for cell charges. 2. Electric seat adjustment. 3. Electric windows were not one push up and down. We had to hold the button to make it do that. 4. Blue tooth radio was difficult to operate. (Android Auto) not intuitive. It would take over and cut out in the middle of trying to follow GPS.
10.0 ExcellentDec 20 2020
Yes the drop off was easy. The car that I used surprised me at how well it responded, the model was an Elantra that is good on gas and runs great.What could have been better was having my I pass device in a location that was detectable when going through the tolls, I got dinged 3 times because it was not read. That was my fault.
6.0 GoodDec 2 2020
Thought I was renting a Chrysler Pacifica, but got a Dodge Grand Caravan with 30K miles instead. Disappointing.
10.0 ExcellentOct 27 2020
7.2 GoodSep 7 2020
Staff was easy to work with and very helpful.The driver speaker was a little faulty, working some times and not working other times. I didn't have any problems with it not working but others may.
9.6 ExcellentMar 27 2019
Excellent, helpful staff - got a great toll-saving travel tip, too!I hate the high price of car rental...