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first class professional smiling staff who went out of their way to be helpful, loved every minute,
Peaceful and quiet - no noisy roads. Excellent scenery. High standard of decor.
A stunning location, a very comfortable room, good food and very friendly and helpful staff No complaints
Overall friendliness. Food was good.
Staff were all superb, nothing was too much trouble Our room was rather noisy as it was over the bar.
Personal Service. On our last night (of three), the Chef asked us what we would like for dinner, and cooked to order. The food was excellent. The staff were all very friendly and obliging.
The staff were very friendly. TV was too small and had poor reception.
Wonderful setting, excellent building and decor, nice friendly staff. Strange noises from plumbing. Should be more than four choices of main meal in the restaurant, although you have a reasonable choice in the bistro/bar area.
the location is perfect for a relaxing chill out stay, great value,food in the resturant was very good,recommended will stay again.
Beatiful hotel and setting with friendly helpful staff with a good ambience. the weather !!
Room 9 ventilation system was noisey
Excellent food and friendly service None
staff very friendly & helpful,great food nothing to much trouble,good beer small pets not a problem, but two dogs,one a lurcher Hmmmmmmmm having said that both well behaved.
Lots of nice luxurious touches, very comfortable rooms, breakfast and dinner both delicious. Excellent value and lovely location.
Breakfast Your staff have to bring their own lunch !!!!!!
A friendly welcome and continuing pleasant atmosphere. The staff never failed to acknowledge us in the same friendly way. The room price excess for a weekend night. This only showed on the confirmation e-mail.
Great food Friendly staff Fantastic location- a real get away Good quality accommadation
Clean, comfortable, quiet room; excellent dinner and breakfast; hospitality. Some restaurant/bar personnel are inexperienced and/or poorly trained
Very clean hotel, great bathroom and very warm. All staff were very friendly, the menu and food were excellent. No bad points, but we did find the bed a bit small!! We are not big people!
Excellent in every way. None
This must be one of the nicest b n b's we have stayed in - we would reccommend it to anyone and intend to stay there again
Leah and Kevin are first class hosts. The accomodation was very clean and comfortable.Beautiful views from our room The Chesters.Superb breakfast served each morning, definitely a return visit for us!!.
Very comfortable. Clean and of a high standard. All the little 'extras' were there, including a bathrobe. Hostess very helpful and friendly. Lovely location
lovely friendly welcome and gorgeous room nothing at all
Everything, It was a wonderful place, wonderful location, fantastic friendly people, and gorgeous rooms. Couldn't believe it was so nice for so little moeny. Nothing, there were literally no problems at all staying here.
The setting was superb, the facilities tasteful and the owners most pleasant, without being intrusive.
Well appointed, clean, good service, licenced and evening meals available. Good position for Hadrian's Wall
It was top quality furnishings. N/A
Booking, correspondence, stay and everything about the place was excellent, and the view from the room was incredible. I really can't come up with a single bad thing about this place.
Wonderful views from a perfectly appointed bedroom. The bedroom was comfortable and tastefully furnished with delightful en-suite facilities. We were asked to select our breakfast the evening before which ensured that we were served promptly with an excellent, beautifully cooked breakfast the next morning. Local preserves and fresh fruit were also available.
The house and surroundings are delightful and the owners give a very high level of attention to their guests in order to make their stay comfortable.
The setting was perfect for our needs, in walking distance of the town of Alston. Good parking and nice to have a bar The stairs up to our room, bit too much for me now. Also would have been nice to have an evening meal in. We had to go to Alston House.
the real friendliness and time taken to talk and the breakfast choice bathroom a bit small and shower/water a bit slow
When we arrived Coffee and Tea was waiting for us in the warm, cozy lounge. The breakfast served was the best we had on the trip and we did not have to pay additional for it. The proprietors were so helpful and courteous. They made our breakfast to order in addition to providing cereals, juices, yogurt and vegetarian varieties of their foods. I have to say, this is the best place we stayed during our five days in Northern England (stretching from Carlisle to Alnwick). We stayed in 4 star hotels and 4 star B&B''s if this provides any indication as to the wonderous quality you receive in this lodging. The bed was very hard.
Lovely old building, pleasant rooms, excellent service from the owners with tea provided on arrival, very good breakfast. No hot food served in the evenings, local pubs are a 10-15 minute walk.
Warm, friendly atmosphere in a lovely location. Very nice with our young grandaughter (7) who was made to feel very welcome.
Laura, the owner is a particularly friendly and very helpful hostess. Nothing was too much trouble for her. Access was poor for my disabled husband but they did everything they could to help and we knew this was the situation when we booked.
Friendly hosts, good breakfast
The owners made you feel very welcome and gave us lots of information about the area, places to visit, and the best places to eat out and the breakfast's were excellent.
Both host and hostess were wonderful, friendly, lovely breakfast presentation and quality of food at breakfast, very comfortable sitting room for guests, plenty of information on what to do in the area. It could not have been better, considering the price.