Hanoi Hotels near Ba Dinh Square

Pros: How they received us,the service was excellent loved the restaurant the breakfast simple but very good.

Cons: Nothing everything was perfect

Pros: All the above

Cons: None

Pros: Great location. Very friendly and helpful staff. The room was comfortable and clean. The beds were excellent.

Cons: The breakfast was good but for our kids there wasn't much of variety.

Pros: The friendliness of the staff is what made our stay super exceptional. I would stay here again in a heartbeat.

Pros: We were blown away by our stay at Hanoi E Central Hotel. Fresh off a plane from the United States, we were warmly greeted by the hotel staff. Throughout the course of our 3-day stay, they went above and beyond to make sure we were happy and comfortable. The breakfast was excellent, and they even called in a special order for gluten-free bread each morning to accommodate a food allergy. We were on the 7th floor, which was exceptionally quiet. Specifically, Mr. Thang was an excellent front-desk concierge and we enjoyed how well he took care of us. Staff's English is wonderful, the rooms were so comfortable, and clean and I would highly recommend this hotel to anyone looking for exceptional value in Hanoi.

Cons: Nothing, we had a GREAT stay.

Pros: service was excellent, came here 2 years ago and when family wanted to go to Hanoi I did not hesitate in coming back. Also I very good location.

Cons: Nothing. All very good

Pros: The staff were absolutely great, so friendly and helpful. The room size was generous and despite being in a very busy area the room was quiet.

Pros: Amazing staff - very accommodating Welcome drink - lovely touch Lovely breakfast Very comfortable room

Pros: Comfortable bed. Bathroom tiny. Meals very good but served in very dark room.

Pros: The staff were very welcoming. Thang made us feel welcomed and went out of his way to help us out with information about the area and helped us with other requests.

Pros: Staff best I have ever come across in 40 years of travel

Pros: We tried the Spa and also had lunch in the restaurant - it was quiet, but the food was excellent, as was breakfast. Nothing was too much trouble for the staff who were also excellent. Description was accurate.

Cons: Nothing

Pros: The O’Gallery Premier was a dream hotel - located right in the middle of the chaos of the Old Quarter, it was a calm and welcoming sanctuary. The staff were unbelievably kind and helpful - this may have been the friendliest hotel I’ve ever stayed at.

Cons: There were no negatives about this hotel.

Pros: Everyone we met at the hotel is very friendly, nice, helpful and proactive in giving the guests the best service they can.

Cons: Nothing in particular

Pros: Very nice hotel, super friendly staff and great location in the heart of the city. We had an early morning flight and they packed us a take away breakfast which is wonderful service. We got a free room upgrade and it was very big compared to standard sizes of the hotel rooms in the Old Quarter. Good Stay!

Cons: The spa pricing was way too expensive. I can expect a marginally higher rate that the massage parlors on the street but not the current rates they offer.

Pros: We found the staff to be amazing - friendly, helpful and efficient. They made me feel like family. The breakfast was good and the room overlooking the street was large, comfortable and tastefully decorated with a European touch. The restaurant had very good Vietnamese food.

Cons: Our first room was small and had no outside looking windows. Nothing can be done about this because of the nature of Hanoi buildings. I suggest a room with a window looking out on street or back. The bathroom had a cheap tub with shower. The tub was not installed properly so it is difficult to not get lots of water on the floor.

Pros: Nice breakfast. Had dinner at the restaurant too and it was surprisingly good.

Cons: More lighting in the bathroom.

Pros: The atmosphere was plush and yet homely . A nice little surprise in the midst of the busy quarter .

Pros: Amazing stay. Best hotel experience we've had in Vietnam. Wish we had transferred hotels earlier. From the greeting to when we left, everything was amazing. We even left behind an item and they are shipping it to our home!

Pros: Everything was wonderful! The staff upgraded us, kept our suitcase while we went away on a cruise for a day (and did not actually use a room that night), they made us feel welcome and like family. Autumn and Chris, at the reception desk, were particularly lovely. A wonderful experience and I highly recommend this hotel; after much research, it was totally worth it. And, the breakfast was delicious and they made us a box when we left early to go to the airport!

Cons: It was really great, no dislikes!

Pros: The services offered by this hotel is excellent from airport pickup, check in/out and dining.

Cons: N.A

Pros: The staff was very great, they went over their way to make me feel comfortable. They have a great sense of hospitality which I must say is rare nowadays.

Cons: Anything I did the staff made up for it so I can’t complain :)

Pros: I love the welcome drink when we arrived at the hotel it was a lovely touch and the staff were amazing so accommodating

Cons: Nothing it was great

Pros: Excellent friendly helpful staff. Attentive and gave extra effort to ensure we were comfortable. Helped us order food at 10pm at night when I wasn't feeling well. Got the AC working. Made room comfortable and had two beds. Quickly arranged for urgent taxi request. Great facials and massages at spa. Food selection at breakfast buffet had variety of options, fresh and tasty. Area around hotel good for street food, shopping and interesting cultural experiences.

Cons: Room request for two beds not noted so waited for room to be prepared. Initially AC not working. Toilet water leaking onto floor. Door lock system poor.

Pros: A great location to explore the chaotic streets of the old quarter. Friendly and helpful staff and a great breakfast.

Cons: Rooms are small but adequate. Lifts are slow.

Pros: Location, Breakfast, Staff

Pros: I like the food and very good customer service by helping us on what we needed. Including booking of taxis to our rooms and tourist locations The room is all clean with French style concept where bed, pillows and blanket is very comfortable to sleep and including toiletries. This hotel is very much recommendable with affordable price rate. I will definitely choose this hotel again.

Pros: Location was really good. Right in the middle of the old quarter. The staff was very kind and helpful. They even allowed us an early check in at no extra cost.

Cons: Surrounding streets can be a too crowded and noisy, but that's the downside of being in the center of things.

Pros: I would highly recommend Lheritage central as a great small hotel in the Old Hanoi quarter. The staff were wonderful, breakfasts were terrific and the locality allowed for a glimpse into the lives (and frenetic driving) of locals. The rooms were quiet and clean and the shower/ bath was fantastic. As mentioned the staff, rooms, locality, and breakfasts all were excellent.

Cons: Nothing

Pros: Central location

Cons: 1. Room was very small despite the name “superior deluxe double room” which was misleading. 2 bathroom ceiling was so low that we had to bend our head; shower gel was watery, I wonder if they dilute it 3. We had aroma massage but hotel got the bill wrong, it took ages to clarify 4. During check out hotel said towel was missing and thought we took it, how absurd!?

Pros: Big shutout to the staff of hotel - they were extremely nice, helpful and polite! We really enjoyed our stay in this hotel!

Cons: Room was a bit too small (but as we stayed one night - it was not big issue). Also air conditioner was facing the bed, which can be dangerous for those, who are getting cold easily...

Pros: Great cosy, very clean and newly renovated hotel in centre of the old quarter. Staff showed outstanding hospitality. Beautiful rooms, good size and comfy beds. Massage at hotel was also great and breakfast was amazing, loads of choices.

Cons: Only getting one key card to access room. Made it difficult when we were friends travelling together and not always coming back at the same time. Room 804 shower had very poor temperature control and no glass or curtain surrounding shower.

Pros: This is a wonderful hotel to see Hanoi from. Clean comfortable rooms, friendly service, great breakfast and in an ideal location..... What more can you want

Cons: Nothing

Pros: Good breakfast, nice staff, excellent location

Cons: The rooms are big and comfortable but are not the same like the pictures

Pros: Exceptionally helpful staff, who advised and helped us with our holiday. Allowing us to use shower facilities on our transfer days was really helpful. Always friendly and very welcoming

Pros: The staff was very nice and the breakfast was good. Perfect location for those wanting to experience the locals life in the crazy busy old Quarter. However, for a couple more pounds one can get hotels around the lake (where we stayed when returning from Halong Bay) that offer better value for money for western standards.

Cons: The room was too small for a twin, no window and overnight the TV located in the lobby (room in the first floor) could be heard in the room very loudly.

Pros: I slept two days in this hotel. The room was very clean and the hotel located in downtown. I have many nice memories about this hotel especially, Manager Mr. Lee help me arrange transportation to Sapa. It's so convenient. He’s very nice man If i go Hanoi, I’ll stay here again.

Pros: We highly recommend this hotel located in a very dynamic district of Hanoi. The staff is warm and welcoming, always attentive, front desk staff helped us book all our tours in Vietnam Ha Long bay, Sapa, Hoi An, Hue, Da Nang, all transports, hotels.... when we arrived. It was great!

Pros: We stayed here for 2 nights .The hotel is perfectly located in the old quarter, the rooms are good, clean, fresh towels and water every day and the air con works well! For the price of the hotel it is well worth staying here and the staff have gone above and beyond to help we would definitely come back!

Pros: Located very close to the night markets and a walking distance to the heart of Hanoi. Staff were very helpful and extremely friendly and remembered little details about our day trips which made us feel cared for. Room was spacious, clean and the mattress was very comfortable.

Pros: Good hotel with centre location. Thank ms. Jay who supported us about many things, specially the tour to Ninh Binh.

Cons: Nothing

Pros: Great location. Great staff

Pros: The polite staff provided courteous services.

Cons: There was plenty of what I did not like. I booked a triple room and was provided a non-triple room with an extra rollaway bed. Thew staff said it was an upgraded. The room smelled musty. The beds were creaky. Lightning was haphazard. Wifi was really weak and dropped constantly. One of the staff came up to our room to reset the router, took the only chair from the room and stood on it to fix the router. The rooms and hotel obviously passed their prime longtime ago and needs renovation badly.

Pros: A beautiful, clean peaceful hotel situated in the centre of an extremely busy city.

Cons: Nothing

Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful. Great view from the rooftop bar and the library. Comfy beds, great amenities, free wi-fi, and cable TV.

Cons: Pool is on the rooftop, so can't swim when the weather is cold.

Pros: Location. Large bathrooms and quiet from the street.

Cons: Service is poor and pool area was not kept well. Front door service basically non existent with no gesture to help call a taxi. Fittings are ok but service needs more attention and authenticity

Cons: To much noise once there were works at the hotel and just the site aside are under construction a new hotel

Pros: Location was perfect walking distance to everything and directly across from the lake. Roof top pool and bar was great for relaxation and views

Pros: One of the best places in Hanoi. Excellent location, luxury accommodation.

Cons: They still making some construction works on the roof level, without any advance warning ... :(

Pros: Great location great buffet breakfast

Cons: The noise up in pool area

Pros: Great location and faciliitiew

Cons: Lack of hygiene. Found many ants in the bed. Also the rooftop bar staff has abusive practices

Pros: Even though I checked out and left there, they kept our luggage for us when I came back to Hanoi. it was very helpful to spend the rest of my stay ing in Hanoi.

Pros: Nice and Clean Hotel

Pros: The overall look and impression when arriving. You may have the feeling of luxury with tasteful decoration and furniture. Staff was commonly nice and very helpful. The location is perfect, just in front of the lake and close to main attractions. The breakfast is very decent but surely not the best I got from a 5 stars hotel.

Cons: So much to tell unfortunately : The hotel is under renovation; not only itself but there is also a construction site just in front so that the view is very lamentable. My partner being pregnant,we asked for another room (as we were placed in front of the construction site) and the answer was that we could be relocated at the upper floor or need to pay an extra (construction started at 9 A.M. and could be heard in the whole hotel... very annoying during our breakfast). Hence staff was not very helpful. They provided only one key during the check-in and the key is mandatory for the air-con. Therefore each time we came to our room it was very warm and... smelly (humidity smell) Staff were also fixing the lift (one to reach the amenities), the swimming pool and one camera in the lift was completely broken with pieces on the floor. Hence, the overall impression after one hour was that the finish is so poor. I felt that even some staff were a bit embarrassed about the current conditions (on the rooftop especially) In conclusion, surely one of the most disappointing experience and 5 stars hotel I've been. Such a pity!

Pros: Ideally located, beautifully appointed, and incredible staff!

Cons: We loved everything! Beautiful artwork throughout, relaxing rooftop pool, great food and a very helpful staff