2.0
Price quoted online is not anywhere near what you will pay. They are pushy and confusing and will insist that you must add insurance that is 2-3 times the rate of the rental.Reviewed Mar 19 2023
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8.0
Dodge SUV was a very comfortable car for a 6,000km trip across the Mexican Sierras. Modern technologies in a nice package. Insurance a bit pricey but overall worthy experience. Staff was friendly despite huge traffic and many customers.Reviewed Feb 24 2023
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2.0
They play with the price Very bad experienceReviewed Feb 13 2023
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2.0
Renting in Mexico is a nightmare. When I declined their “optional” insurance, they put a &2,200 hold on my credit card. In order for them to remove the hold on my credit card I was forced to take the insurance. Credit card holds are typically $250. Hertz Mexico has lost their minds. When I told them to just keep the rental and I would find transportation, he then told me I would have to pay at least one day because he had written the contract. Absolutely terrible service!Reviewed Feb 1 2023
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8.0
Adv at the time of reservation gaby that is not the final price. At pick up they will make you purchase insuranceReviewed Jan 30 2023
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2.0
car not rented, asking price 4 times more expensive, waste of timeReviewed Jan 27 2023
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2.0
They’re a complete scam. They wanted over $2,000 USD for insurance that isn’t mandatory. But they said if we didn’t pay their insurance we had to put down a $2,500 USD deposit. They kept changing the numbers trying to get us to pay a wack of money. It wasn’t a policy amount. It was whatever random amount they could squeeze out of us. We spent over an hour trying to cancel. They refused to cancel and told us we owed them the $2,000 USD insurance even though we didn’t ever take the car. We never even saw keys to a car. It’s a complete scam!Reviewed Dec 23 2022
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2.0
Price gouged. Price we had to pay, with the insurance we booked ahead of time, was double what was originally quoted. Be careful of high pressure upselling, and bargain hard - they originally wanted triple what we were bid but pushing back hard brought it down to double.Reviewed Aug 18 2022
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8.0
The guy that rented the car was the super cool. He was fast and friendly. The new facility is great!Reviewed Jun 28 2022
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6.0
Cons:Wait time at pick up location excessively longReviewed Mar 16 2020
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8.8
Pros:pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were comingCons:drop-off was slow with a long line; stressful when trying to make a plane!Reviewed Aug 15 2017
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8.0
Pros:The car was greatCons:The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???Reviewed Jul 11 2017
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