8.0
Returning the car was very confusingPros:The car. Very comfortable, fun to drive, great featuresCons:Returning the car after hours was very confusing. We didn't have a code for the garage and had to wait until someone else came along with the code. Also the self serve kiosk was behind a gate so we couldn't access it. The after hours phone number was no help either.Reviewed Jun 15 2017
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10.0
Ease of service, great valuePros:Friendly staff, ease of check out and return.Reviewed Apr 24 2017
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6.0
Choosing car by location on Kayak's map didn't worPros:The car rental itself was great!Cons:I showed up to the location I chose from the map (Gothenburg central station) however somehow my reservation had been made for the airport, which I didn't check at the time. So I had to get a taxi to the airport at 11pm and called the hertz employee to stay past her hours.Reviewed Oct 25 2016
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