Book Hertz car rentals at Hagerstown Regional Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4577

Very good

1677

Good

324

Okay

1281

Fair

251

Mediocre

0

Poor

7321

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pick up the carwrong location

car was cleangreat experience

car availablecustomer service

rented a carnever rent

friendly staffcredit card

pick up and dropcar was dirty

location was closed

4.0

They told me no cars were available at the reserved time. They tried telling me my reservation was for 10:30 when the paperwork clearly showed 9:00am. They made me wait and then began giving cars to other customers until I spoke with three different Hertz employees which took me an hour to get my car.Reviewed Sep 21 2023

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10.0

Confusing drop off, no one at deskReviewed Sep 21 2023

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6.0

Unhelpful employee. We arrived 1:30 ahead of time to pick up the car and waited for it to be cleaned. We got the car very dirty!!!!Reviewed Sep 21 2023

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4.0

Car was smell like someone smoked insideReviewed Sep 21 2023

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2.0

I showed up. On time for my one day rental. They told me they had no cars but they would try to get me in a car some time today. No definite time, no alternatives. I waited an hour. Others had already waited two. I couldn't wait any more or I was going to miss my meetings. Had to cancel. Spent more than the rental amount on cabs getting there and back and was late for everything. One woman was helpful with a refund, but beyond that about as bad a service as you could possibly imagine.Reviewed Sep 21 2023

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2.0

Pick up in Porto was 2.5 hours?? Staff everywhere but not completely sure what they were doing. One minute there are three people checking you in, next minute there was one. When we arrived it took them 40 minutes to process the two couples at the desk - very frustrating.Reviewed Sep 21 2023

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2.0

we did not have an experience since there is not any service in the airport.Reviewed Sep 21 2023

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2.0

The lakewood location was terrible. Rude, unprofessional, and unhelpful staff. They didn’t have enough cars. They wouldn’t except my temporary id. I left without a car. Hertz later helped fix the problem and I got a car from a different location. But it was still a lot of wasted time and moneyReviewed Sep 21 2023

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4.0

Unprofessional, rude staff. Long lines, not enough employees.Reviewed Sep 21 2023

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10.0

Rental process was easy and fast. Car was great. Staff members were friendly!Reviewed Sep 21 2023

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4.0

I booked my car to be picked up from Harry Reid Airport but was told that my rental was 30 miles away. I had to take an Uber and pay $45 to get to the off airport location to pick up my carReviewed Sep 20 2023

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2.0

4 hours in the desert with a flat tire. Poor service and dangerous!Reviewed Sep 20 2023

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• 7.2 /10Budget Car Rentals at HGR

• How much does it cost to rent a car from Hertz at Hagerstown Regional Airport?

  On average a rental car from Hertz at Hagerstown Regional Airport costs $64 per day.

• Does Hertz offer shuttle or airport pick-up services from Hagerstown Regional Airport (HGR)?

  No (According to our data)