Guest Reviews
Overall Rating
7.6
Good
Based on 14 reviews
Cleanliness
7.6
Comfort
7.4
Pickup/Dropoff
7.7
Value for money
7.7
Hertz car rental prices in Hagerstown
| Economy | $34/day | |
| Compact | $34/day | |
| Intermediate | $35/day | |
| Full-size | $36/day | |
| SUV | $39/day | |
| Minivan | $58/day | |
| Premium | $40/day | |
| Luxury | $47/day | |
| Commercial | $43/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
pick up the car
car was clean
pick up and drop
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
-
6.8
Pros: I liked the car. The employees were friendly.
Cons: My car reeked of cigarette smoke, which I noticed every time I got in the car for a week.
review from
-
10.0
Pros: Staff was easy going, friendly, helpful. Car was clean, well-maintained, and new.
Cons: Nothing!
review from
-
10.0
Pros: Devon was efficient and helpful to get me into my car and on the road quickly.
review from
-
10.0
Excellent, all the way.
Pros: Staff was helpful in arranging gratis transportation from Airport to pick up car.
Cons: I wished that Hertz had a location at the Hagerstown Regional Airport, like Avis does.
review from
-
10.0
Great
Pros: SUV was new in great working condition
Cons: They need more help in the office
review from
-
2.0
Never again
Cons: I made a reservation for day of rental and 10 minutes later Hertz called to say they would not honor it. I won't be a Hertz customer ever again.
review from
-
10.0
Great Experience
Pros: The Staff in Hagerstown is great.
Cons: NA
review from
-
8.8
Pros: Got what I paid for,
review from
-
2.0
Recall from maintenance to complete rental
Pros: Employee service Renewal weekly Return weekly One way return us five days notice Renewal charge, no service to stop and pick up hwy safe.. Simple call, stop at.. Open unsafe autos...recycle..
Cons: Auto available Maintenance waiting as recalls Dangerous cars as Same as chevy.. Not one way corporate stop off Question available reserved status And insurance to guarantee... Medical... Extent of your liability 1 m auto...for..??? Not to pay for truck insurance, open illegal actions to protect open felons..... Never get safe rental Never corporate clear Accident report..24 hrs.. Insurance..tow..hertz.. No response hertz... Insurance, yes... Totalled car... Physical, medical findings, Totally open scene felons..at accident... Following at no care injury unit from accident... From any location. Non military status... Qualify beyond 70 is entry military...have education...Non quality for whole life felon chain work only camp duty...jailed felons..work until expired... Armed guard felons to die at first sign of flight... Have no duty, chained prisoners..to work..or..shot against wall...there is no military active that is legal.. Open at sight... No competent response...
review from
-
2.8
Car Broke Down, Tried to force me to pay for the t
Cons: Did a one way rental from Hagerstown, MD to Plattsburgh, NY. Car broke down on the turnpike. Transmission went out. Called the emergency number and was told I have to pay for the towing and when I asked if I would be reimbursed. They refused to give a clear answer, but transferred me to by drop-off location, which asked me to call my pick-up location, which asked me to call the Stewart Airport which was closest to the area I was broke down. I refused to pay for the towing, so the car was towed to the towing company's lot. Had to pay for my own taxi to Stewart airport where I received a scolding from the staff behind the counter. Was given a replacement car, but they have currently charged me like $50 over the rental price. Plan on fighting them. Would recommend people to avoid them.
review from
-
10.0
Pros: Staff was easy going, friendly, helpful. Car was clean, well-maintained, and new.
Cons: Nothing!
review from
-
10.0
Pros: Devon was efficient and helpful to get me into my car and on the road quickly.
review from
-
10.0
Excellent, all the way.
Pros: Staff was helpful in arranging gratis transportation from Airport to pick up car.
Cons: I wished that Hertz had a location at the Hagerstown Regional Airport, like Avis does.
review from
-
10.0
Great
Pros: SUV was new in great working condition
Cons: They need more help in the office
review from
-
10.0
Great Experience
Pros: The Staff in Hagerstown is great.
Cons: NA
review from
-
8.8
Pros: Got what I paid for,
review from
-
2.0
Never again
Cons: I made a reservation for day of rental and 10 minutes later Hertz called to say they would not honor it. I won't be a Hertz customer ever again.
review from
-
2.0
Recall from maintenance to complete rental
Pros: Employee service Renewal weekly Return weekly One way return us five days notice Renewal charge, no service to stop and pick up hwy safe.. Simple call, stop at.. Open unsafe autos...recycle..
Cons: Auto available Maintenance waiting as recalls Dangerous cars as Same as chevy.. Not one way corporate stop off Question available reserved status And insurance to guarantee... Medical... Extent of your liability 1 m auto...for..??? Not to pay for truck insurance, open illegal actions to protect open felons..... Never get safe rental Never corporate clear Accident report..24 hrs.. Insurance..tow..hertz.. No response hertz... Insurance, yes... Totalled car... Physical, medical findings, Totally open scene felons..at accident... Following at no care injury unit from accident... From any location. Non military status... Qualify beyond 70 is entry military...have education...Non quality for whole life felon chain work only camp duty...jailed felons..work until expired... Armed guard felons to die at first sign of flight... Have no duty, chained prisoners..to work..or..shot against wall...there is no military active that is legal.. Open at sight... No competent response...
review from
-
2.8
Car Broke Down, Tried to force me to pay for the t
Cons: Did a one way rental from Hagerstown, MD to Plattsburgh, NY. Car broke down on the turnpike. Transmission went out. Called the emergency number and was told I have to pay for the towing and when I asked if I would be reimbursed. They refused to give a clear answer, but transferred me to by drop-off location, which asked me to call my pick-up location, which asked me to call the Stewart Airport which was closest to the area I was broke down. I refused to pay for the towing, so the car was towed to the towing company's lot. Had to pay for my own taxi to Stewart airport where I received a scolding from the staff behind the counter. Was given a replacement car, but they have currently charged me like $50 over the rental price. Plan on fighting them. Would recommend people to avoid them.
review from
Other suppliers in Hagerstown scored
Where can I find Hertz car rentals in Hagerstown?
23 S Colonial Drive, Hertz car rentals
Address
23 S Colonial DrivePhone
+1 301 739 5072Top Tips For Renting a Car from Hertz in Hagerstown
- 25% of our users found rental cars from Hertz in Hagerstown for $26 or less
- Compact rental cars from Hertz in Hagerstown are around 50% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Hagerstown
How much does it cost to rent a car from Hertz in Hagerstown?
On average a rental car from Hertz in Hagerstown costs $43 per day.
What is the most popular rental car from Hertz in Hagerstown?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Hagerstown.
How many car rental locations does Hertz have in Hagerstown?
Hertz has 1 rental location in Hagerstown. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Dulles Intl Airport (IAD)?
Yes
Does Hertz offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Hertz have a car rental location at the airport: Reagan-National Airport (DCA)?
Yes
Does Hertz offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes