Guest Reviews
Overall Rating
5.2
Okay
Based on 4 reviews
Cleanliness
5.0
Comfort
6.5
Pickup/Dropoff
5.0
Value for money
4.5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
car was clean
car available
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airport location
great car
picked up the car
car was great
location was closed
rented a car
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3.2
Hertz never again!!
Cons: This particular Hertz dealer in Kaiserslautern Germany is out of their mind. In was charged over $400 dollars for minor scratches
review from
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7.6
Fine but read the fine print about insurance
Pros: Car was ready as promised when I came to pick it up.
Cons: I booked online, and when I got there they told me that the rental was without car insurance. To purchase insurance would have more than doubled the cost. How can you offer a car rental without insurance? Just seems like a price gouging tactic. Car was really dirty on the outside when I picked it up.
review from
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2.0
Cons: My frustration is not with KAYAK, but rather with the Hertz office I used. The car I reserved was not there when I arrived (I was delayed 1 hour). I ended up with a smaller car (FIAT 500). Although I did not pay as much for this car as the one I had reserved would have cost, it was a higher rate than was listed on the website for the same vehicle. I may rent from Hertz again in the future, but defiantly not from the office in K-town Germany.
review from
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8.0
Second car small ford was almost able to give pow
Pros: Hand over trust
Cons: Calling me to return the rented car back to pick location and and take a replacement less level and smaller engine with no alternatives !! Why ? No other cars available with auto transmission and the picked up car was sold need to return it back
review from
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7.6
Fine but read the fine print about insurance
Pros: Car was ready as promised when I came to pick it up.
Cons: I booked online, and when I got there they told me that the rental was without car insurance. To purchase insurance would have more than doubled the cost. How can you offer a car rental without insurance? Just seems like a price gouging tactic. Car was really dirty on the outside when I picked it up.
review from
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8.0
Second car small ford was almost able to give pow
Pros: Hand over trust
Cons: Calling me to return the rented car back to pick location and and take a replacement less level and smaller engine with no alternatives !! Why ? No other cars available with auto transmission and the picked up car was sold need to return it back
review from
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3.2
Hertz never again!!
Cons: This particular Hertz dealer in Kaiserslautern Germany is out of their mind. In was charged over $400 dollars for minor scratches
review from
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2.0
Cons: My frustration is not with KAYAK, but rather with the Hertz office I used. The car I reserved was not there when I arrived (I was delayed 1 hour). I ended up with a smaller car (FIAT 500). Although I did not pay as much for this car as the one I had reserved would have cost, it was a higher rate than was listed on the website for the same vehicle. I may rent from Hertz again in the future, but defiantly not from the office in K-town Germany.
review from
Other suppliers in Kaiserslautern scored
Where can I find Hertz car rentals in Kaiserslautern?
Mainzer Strasse 107, Hertz car rentals
Address
Mainzer Strasse 107Phone
+49 631 3410 0176Top Tips For Renting a Car from Hertz in Kaiserslautern
- 25% of our users found rental cars from Hertz in Kaiserslautern for $22 or less
- Economy rental cars from Hertz in Kaiserslautern are around 65% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Kaiserslautern
How much does it cost to rent a car from Hertz in Kaiserslautern?
On average a rental car from Hertz in Kaiserslautern costs $34 per day.
What is the most popular rental car from Hertz in Kaiserslautern?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Kaiserslautern.
How many car rental locations does Hertz have in Kaiserslautern?
Hertz has 1 rental location in Kaiserslautern. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Frankfurt Airport (FRA)?
Yes
Does Hertz offer shuttle or airport pick-up services from Frankfurt Airport (FRA)?
Yes