Guest Reviews
Overall Rating
7.6
Good
Based on 23 reviews
Cleanliness
7.9
Comfort
8.0
Pickup/Dropoff
7.5
Value for money
7.4
Hertz car rental prices in Libertyville
| Full-size | $44/day | |
| SUV | $44/day | |
| Premium | $52/day | |
| Luxury | $62/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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5.2
Cons: Car had dog hair all over. Driver seat dirty and car smelled
review from
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6.4
Pros: Clean and new vehicle. Bigger than class that was reserved.
Cons: The agent at the check in counter did not appear prepared or informed and presented information that was false. He tried to impose incorrect pick up/drop off terms of my rental even after I had made previous arrangements with them.
review from
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7.6
Pros: convenient
review from
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8.8
Pros: Car was clean and ready at time of pickup.
Cons: Well after inspecting for damages checking out the entire car all seemed well. I got home and found the registration sticker expired 4 months earlier. I was not pleased!!! That should be on the checkoff list, too worried about dents, scratches, any defect I could be charged for didn't notice the expired sticker. Had a few snags trying to get a replacement car but all worked out in the end. Luckily I was renting the car locally and not driving any long distance worrying I was going to be ticketed in every town.
review from
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9.6
Great experience and customer service
Pros: Jerrod was very professional, car was comfortable, they enforce no smoking and it was not a perfumed car, rates were reasonable and car overall was nice. Might have needed a tiny more detail.to cleaning, but overall very good.
review from
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2.0
Cons: This is a stupid system area one is allowed to reserve a car… And it looks like there is a car to be reserved… But when you make your way, finally, to the rental car location… How often they actually don’t have a car for you, and have never had a car for you. This is totally totally stupid.
review from
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10.0
Pros: everything worked as advertised
review from
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2.0
Poor customer service
Cons: The service was very poor in libertyville. The agent did not try to help Plus out at all when we wanted to upgrade and when we were asking about the second driver fee. The service was so poor that I almost wanted to cancel and was told By the agent to call the 1-800 number because he couldn't cancel the reservation.
review from
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10.0
Pros: Very easy to set up the rental
review from
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2.0
Uugghh!!!!
Pros: Nothing!!!
Cons: I rented the vehicle online a week in advance to get a call 2 days before leaving to be told that the vehicle I wanted to rent was not available at any close location and wanted to give me a full size vehicle which was smaller than what I wanted for the same price, no discount or consideration for the mistake that was made. Need better communication if they are going to offer rentals thru other websites connected to them regarding what is available and what is not!!! Will not be going back here any time soon!!!
review from
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10.0
Rented a Car for Road Trip
Pros: Services was great. Greg was very helpful. Car was great on gas. Easy return. No issues.
Cons: N/A
review from
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3.2
Do not recommend this location
Pros: Good price
Cons: The GUY who was helping Us was so mean and arogant.it was ridiculous.he was yelling at all of the costumers they were at the location at this time.he was unable to answer any of my questions, he told me to call 1800 number so i spend over an hour just to pick up the car
review from
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8.8
Pros: Car was clean and ready at time of pickup.
Cons: Well after inspecting for damages checking out the entire car all seemed well. I got home and found the registration sticker expired 4 months earlier. I was not pleased!!! That should be on the checkoff list, too worried about dents, scratches, any defect I could be charged for didn't notice the expired sticker. Had a few snags trying to get a replacement car but all worked out in the end. Luckily I was renting the car locally and not driving any long distance worrying I was going to be ticketed in every town.
review from
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9.6
Great experience and customer service
Pros: Jerrod was very professional, car was comfortable, they enforce no smoking and it was not a perfumed car, rates were reasonable and car overall was nice. Might have needed a tiny more detail.to cleaning, but overall very good.
review from
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10.0
Pros: everything worked as advertised
review from
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10.0
Pros: Very easy to set up the rental
review from
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10.0
Rented a Car for Road Trip
Pros: Services was great. Greg was very helpful. Car was great on gas. Easy return. No issues.
Cons: N/A
review from
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5.2
Cons: Car had dog hair all over. Driver seat dirty and car smelled
review from
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6.4
Pros: Clean and new vehicle. Bigger than class that was reserved.
Cons: The agent at the check in counter did not appear prepared or informed and presented information that was false. He tried to impose incorrect pick up/drop off terms of my rental even after I had made previous arrangements with them.
review from
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2.0
Cons: This is a stupid system area one is allowed to reserve a car… And it looks like there is a car to be reserved… But when you make your way, finally, to the rental car location… How often they actually don’t have a car for you, and have never had a car for you. This is totally totally stupid.
review from
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2.0
Poor customer service
Cons: The service was very poor in libertyville. The agent did not try to help Plus out at all when we wanted to upgrade and when we were asking about the second driver fee. The service was so poor that I almost wanted to cancel and was told By the agent to call the 1-800 number because he couldn't cancel the reservation.
review from
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2.0
Uugghh!!!!
Pros: Nothing!!!
Cons: I rented the vehicle online a week in advance to get a call 2 days before leaving to be told that the vehicle I wanted to rent was not available at any close location and wanted to give me a full size vehicle which was smaller than what I wanted for the same price, no discount or consideration for the mistake that was made. Need better communication if they are going to offer rentals thru other websites connected to them regarding what is available and what is not!!! Will not be going back here any time soon!!!
review from
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3.2
Do not recommend this location
Pros: Good price
Cons: The GUY who was helping Us was so mean and arogant.it was ridiculous.he was yelling at all of the costumers they were at the location at this time.he was unable to answer any of my questions, he told me to call 1800 number so i spend over an hour just to pick up the car
review from
Where can I find Hertz car rentals in Libertyville?
1440 South Milwaukee Avenue, Hertz car rentals
Address
1440 South Milwaukee AvenuePhone
+1 847 573 0380Top Tips For Renting a Car from Hertz in Libertyville
- 25% of our users found rental cars from Hertz in Libertyville for $30 or less
- Book your rental car from Libertyville in Hertz at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Hertz in Libertyville are around 65% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Libertyville
How much does it cost to rent a car from Hertz in Libertyville?
On average a rental car from Hertz in Libertyville costs $40 per day.
What is the most popular rental car from Hertz in Libertyville?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Libertyville.
How many car rental locations does Hertz have in Libertyville?
Hertz has 1 rental location in Libertyville. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Hertz offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
Yes
Does Hertz have a car rental location at the airport: Midway Airport (MDW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Midway Airport (MDW)?
Yes
Does Hertz have a car rental location at the airport: Greater Rockford Airport (RFD)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
Yes