Reviews for Hertz in North Salt Lake
- All reviews 100%
Jan 16 2017
Pros: it was a car that barely managed to get me from point a to point b.
Cons: i ordered a 4runner "or similar" from the airport; the car i got a nissan rogue, which is not similar at all, from a place 20 miles from the airport and cost another $45 to get there. first of all its a car chassis not a truck like the 4 runner, so clearance is very different in snow. it has 20% less storage capacity, so it was very cramped. the 4 wheel or supposedly all wheel drive didnt work except occasionally when engaged in stopped position and disengaged at 15 -25 miles/hr. worst of all the tires were not even legal with insufficient tread that nearly killed me and my family crossing nevada, for which i am considering a negligence claim.
Sep 6 2016
Pros: Quick service from the Hertz group at North Salt Lake. No line and the rep helped identify if we qualified for any savings/discounts.
Cons: The car had some interior stains; not only is it gross, but was concerned that they may be attributed to my group since the only walk-through prior to leaving was around the exterior.
Jul 27 2016
Cons: When I went to the Hertz counter at the SLC airport they informed me that I had to pick up my car in Bountiful which is 30 minutes from the airport. Since I had no way to get there, I had to rent a car at the airport for an additional $72. Talk about bait and switch tactics. I will never use Kayak again to book anything.
Jul 17 2016
No record of rental when I got to counter
Cons: They had no record of my reservation and tried to charge me $790 for the rental!