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8.0
There was some trash in the car when we picked it up. The battery was only charged about 60 percent when we picked it up.Reviewed Sep 26 2023
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2.0
very bad, they asked us for a deposit of €8,000 At the Oslo air Port! the employee was rude, angry and spoke with a raised tone, it was 23.09.2023 at 8:00 a.mReviewed Sep 26 2023
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2.0
Gene was very helpful and professional. The car was unavailable although it was prepaidReviewed Sep 26 2023
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4.0
Vehicles need to be ready before customers arrive. The customer service when returning cars could be better. I was passively accused of being responsible for a missing hub cap but the car was given to me in that condition. The vehicle also seemed to need maintenance by the sound it made when driving.Reviewed Sep 26 2023
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2.0
They didn’t even have a car for me. I had to go to a different location and they tried to charge me with thousand dollars more. I love getting it talk down to a lower price but it was still over $100 more than the price I’m supposed to pay.Reviewed Sep 25 2023
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2.0
i was told by hertz that they would track my delayed flight and stay open. they did not, so i ended up having to sleep in the airport for 4.5 hours (1:30am to 6am) until the counter opened again. it was a terrible experience.Reviewed Sep 25 2023
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2.0
The heat in our rental did not work and it was cold in San Francisco. Especially in the mornings. Our car kept throwing up an error and wouldn’t let us charge it. We were worried we were going to be stranded in Muir Woods because of it.Reviewed Sep 25 2023
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6.0
Pick up was honestly horrible. After flying all day I had to wait in line almost two hours in order to pick up my car. And after that I still had a 3 hour drive. It was very disappointing and exhausting. Drop off was easy.Reviewed Sep 25 2023
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2.0
Overbooked, no car availableReviewed Sep 25 2023
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2.0
I couldn't rent a carReviewed Sep 25 2023
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2.0
There were no cars for me to pick up. I was told they were sold out since Monday and it was a Friday. Why was I allowed to select a car from that location when there were no cars?Reviewed Sep 25 2023
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2.0
I went to pick up a car and they didn't have one!! So I didn't even get to rent the car. Worst experience I've ever had with a car rental company. Will never use again.Reviewed Sep 25 2023
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