Book Hertz car rentals in Stockholm

Cons: Kayak, need to do a better job clarifying the type of car listed at the specific price. Felt uncomfortable when we arrived and were told we'd booked an electric car - which isn't a bad option, except that we were traveling in an unfamiliar country and weren't accustomed to the recharging requirements, locations etc. Had to pay extra to switch.

Cons: Nothing

Cons: The window was broken, there were scratches everywhere that was not documented. We were not charged at the end but spent many hours finding someone to look over the car (it was automated service where the keys were just dropped off with us) They gave us an electric car, which we didn't want. They said they tried to call us but because international number, could not reach. They could have emailed us. All in all, we spent about 4 hours figuring out how to change cars and report the scratches. In addition, dropping off the car at Oslo airport was not clear at what location they were.

Cons: The car was supposed to be a convertible but it only had a sunroof.

Cons: Before I could pick up the car, I had to pay a 2500 SEK deposit (= 260 euro). After bringing the car back, I had to wait 8 days for Hertz to pay back the deposit. Also, they only accept VISA and mastercard.

Cons: Payed extra to get a convertible and then got "upgraded" to a dull station wagon which was not at all what I had payed extra for. Will just go for the cheapest car next time. Waited 45 mins at the counter because the staff was so busy. They don't seem to have workforce planning. On top of that the staff was unfriendly. Will avoid that company in future.

Cons: I would have liked to have a better insurance package with a lower additional cost but I guess all rentals have the same deal. But if would have been nice if there was a possibility. Many thanks Ellie