Reviews for Hertz in Stockholm
- All reviews 100%
Sep 23 2016
Pros: They gave me much better car, did not want extra money. Customer service is very polite and professional. Thanks
Sep 6 2016
Cons: The car was supposed to be a convertible but it only had a sunroof.
Sep 5 2016
Pros: Rental specified a car from their "special" class and paying for, and i ended up with their cheapest car class despite the 100 buck difference between their cheapest A class and "Special". On-site the staff told me that their special division entailed a class A car, which is very misleading! So despite being a long term Gold Reward member i was not even given the courtesy to speak to their manager to sort this one out. Going back to Avis
Aug 28 2016
Late deposit refund
Pros: Pickup and dropoff went fast and smoothly.
Cons: Before I could pick up the car, I had to pay a 2500 SEK deposit (= 260 euro). After bringing the car back, I had to wait 8 days for Hertz to pay back the deposit. Also, they only accept VISA and mastercard.