10.0
Pros:Courteous service. Clear and accurate pricing. Good car. Highly recommend.Reviewed Jun 4 2021
review from![kayak]()
2.0
Cons:The price was 4 times(!) what was advertised.Reviewed Jun 18 2019
review from![kayak]()
2.0
Pros:actual price was triple than what was booked on kayak and staff only tried getting out from you another dollarCons:honor pricesReviewed Jun 5 2019
review from![kayak]()
4.8
Pros:Prices were x5 higher than promised here and x2 higher than explained on the counter. The staff consists of con artists and pathological liars. I submit a criminal case to Tel Aviv police office.Reviewed May 11 2019
review from![kayak]()
2.8
Cons:Returning the car at Ben Gurion Airport in Tel Aviv is a nightmare. The Hertz return is not in the same location as the return for all the other agencies. The airport signage for Hertz is completely inadequate. Nav apps (Google maps) takes one to the wrong level. We drove around for 100 minutes (!) and literally could not find where to leave the car. This is a big problem when there is an international flight to catch.Reviewed Oct 19 2018
review from![kayak]()
2.0
DeceivingCons:No mention of a mandatory insurance policy that cost $50 US dollars a day in addition to what I paid to kayakReviewed Jul 22 2018
review from![kayak]()
4.0
Pros:The car generally drove well.Cons:Car was parked on a sidewalk NOT in the place I was told to find it on pick up. Really could not find the car. There was some minor scrape which was present before I took the car. I had trouble finding your return area, signed when driving around airport were way to small.Reviewed May 24 2018
review from![kayak]()
6.8
Hertz ok but car type not goodPros:Easy pick up and drop off at airport. The customer service person was nice and explained the insurance options.Cons:The car was a Cleo. This car's engine stops every time the car comes to a stop at traffic lights and in stop and go traffic, then must re-start to move. This was terrible especially in Israel's hilly terrain . The insurance cost in Israel is outrageous! Credit card insurance policies will not cover rental cars there.Reviewed Apr 25 2018
review from![kayak]()
5.2
Pros:Pick up and drop of location is greatCons:Communication with costume service is very bad They charged me more for some insurance that i declined toReviewed Feb 7 2018
review from![kayak]()
6.0
Cons:The air conditioning wasn't working. The car did not have power.Reviewed Nov 24 2017
review from![kayak]()
6.0
Rip-OffPros:Car dependability and performance.Cons:Paid $188 in U.S. for 2 week rental in Israel. Was forced to buy insurance at close to $600 when picking up car in Israel. Had to upgrade because car shown in ad was not even in Hertz's fleet.Reviewed Nov 17 2017
review from![kayak]()
4.8
Nit so good.Cons:Booked a car in month ago for a trip to Tel Aviv. Upon getting there had to fight for a vehicle I booked and then waited another 2 hours to get it . When I finally got it car was all scratched up and smelled pretty bad inside. I ended up buying a car odor neutralizer.Reviewed Oct 17 2017
review from![kayak]()