Book Hertz car rentals at Winston-Salem Smith-Reynolds Airport
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Hertz car rental prices at Winston-Salem Smith-Reynolds Airport
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Reviews
Overall RatingBased on 10000 reviews
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Recent reviews
Traveler rating
10.0
GreatReviewed Oct 10 2026
review from![kayak]()
2.0
I had a horrible interaction with an employee named Sam at the pickup at Hertz. My rental was through a company I was working with, and paid for. when I told Sam that he insisted that he needed to start a new order which made no sense. When I showed him paperwork on the reservation that was already paid for he was extremely rude and disrespectful to me, accusing me of giving him FALSE information. I had never been treated like that by an employee at any rental car agency.Reviewed Oct 9 2026
review from![kayak]()
2.0
There was no information on your website that a Florida resident can not rent with debit card at airports - I had been traveling from Europe all day , 20 hours to find out I can’t get a car , and I had paid for insurance that I have not received backReviewed Oct 8 2026
review from![kayak]()
4.0
It needs to be clearer when the pick up location is not at the airport.Reviewed Oct 7 2026
review from![kayak]()
8.0
Car was dirty and the representative said that it was just dusty. But it was in fact covered with some kind of sap! Also the building was being painted so you could not see the signage and I kept calling the local phone number and they would not answer the call. Just poor customer service.Reviewed Oct 6 2026
review from![kayak]()
10.0
Everything went very smoothReviewed Oct 6 2026
review from![kayak]()
4.0
I won't use Hertz again unless it's my only option. Unknown charges, charged upgrade $15.00 per day because I was late picking it up and it was already paid for in full. $90.00 extra driver fee The maintenance obviously isn't a priority, we weren't even 20 miles away from picking it up and the change oil light came on. We drove a 1000 miles on it. Then the tire light signal let me know, I had 34 pounds of pressure in three tires, with the front passenger at 38.Reviewed Oct 3 2026
review from![kayak]()
8.0
It would have been nice to have the drivers' manual in the car. Otherwise everything was fine.Reviewed Oct 3 2026
review from![kayak]()
2.0
Tons of hidden fees and then they hide behind booking through a third party to avoid accountability. One of the worst experiences I’ve ever had truly. Also I was straight up lied to by the agent and told I had paid in full only to find I out I owed another thousand dollars upon returning the vehicle. Truly devastating experienceReviewed Oct 1 2026
review from![kayak]()
2.0
I ordered 4 suitcases car I got 2 suitcases car and thy offer me to upgrade for the car I asked and pay for. In the end of the day I paid $836 more than I expected.. very bad experience.Reviewed Sep 30 2026
review from![kayak]()
10.0
The car should have been cleaned before we received itReviewed Sep 29 2026
review from![kayak]()
10.0
Overall the service was very good. I would recommendReviewed Sep 29 2026
review from![kayak]()
Hertz car rentals near Winston-Salem Smith-Reynolds Airport
3821 North Liberty Street
Address
3821 North Liberty StreetAddress
1490 Peters Creek PkwyHours
| Monday | 10:00 - 20:00 |
|---|---|
| Tuesday | 10:00 - 20:00 |
| Wednesday | 10:00 - 20:00 |
| Thursday | 10:00 - 20:00 |
| Friday | 10:00 - 19:00 |
| Saturday | 09:00 - 18:00 |