Reviews for Hertz in Yakima
- All reviews 100%
Jul 1 2017
Cons: I had to go there 3 times in a 3 hour period because no one was at the desk. They were very unhelpful and i ended up canceling my reservation and going with another company at the airport. There were 2 others there at the same time, everyone was very disgruntled. One person had to wait 4 hours because they didn't have a car and she had a reservation. I would never do business with this company and I will let everyone I know about my experience.
May 24 2017
Odd that you don't except immediate payment
Cons: I have a VISA debit card and I do not have credit cards but to pay for things in real time. My HERTZ rep said that they only take credit cards but he tried my debit after much prompting and it went through. Many people have gone the "Dave Ramsey" way of life since 2008 and so should businesses...
Apr 5 2017
Cons: The service desk was closed for 2 hours for lunch even though my pick-up time was during that time. They double charged me and impossible to get in touch with anyone for my money back. The phone number makes you listen to 20 minutes of commercials before giving a new number to call. Worst service EVER!!
Apr 18 2016
Worst experience renting a car ever!!
Cons: My car was stolen and my insurance was paying for my rental and hertz cAllen and said if I didn't bring the vest bask right away they were reporting it stolen!!! Just like that, no warning that it was due, coming up due or even warning me that my insurance was running out on it. They called me almost 2 weeks agent my insurance company stopped paying!!