Courtyard by Marriott Birmingham Hoover

The location was great for access to the galleria and downtown The people in the room next door were having an extremely loud party with music and marijuana use. The smell was in the hallway and they propped the doors open to allow several people access to the hotel

While being a nice hotel,spacious rooms staff half b Cleaned the rooms. As I travel throughout the state I'd like complimentary breakfast so I don't have to leave extra early and pay for breakfast while having a expenses cap for meals breakfast is a must. I travel alone and security is an issue dark parking lots is a no no.

Lobby Was an older property, room wasn't very nice.

Marriots always great.. The lady working the Bistro in reception. bad attitude, very unprofessional. Not sure if she used the right food prep because ive been sick for 2 days. Nice hotel, don't eat there!

Great area to shop. The hotel room had lots of ants. We went out to eat and brought back leftovers, by morning it was covered with small ants. We told the manager on staff and he asked ' are you all checking out'? We were offended by that. He was not considerate or apologe

Pool Outdated

Location The pipes in this hotel are bad. Toilet doesn't flush well. Lots of moisture inside room. Sheets felt wet my entire stay. I'm afraid that mold is settling into the ceilings and walls of the rooms. I hope to never stay at this hotel again until its fixed.

It was clean and the staff was friendly. It definitely has potential to be a 3 star hotel. YES! The staff failed to mention that a family reunion of 70+people was being held out by the pool. Not only was the pool completely full of people, just entering the courtyard made you feel like you were crashing their party.

Nothing! Everything poor.Room smelled like dirty feet. AC so loud and broken down sounding that it woke us up every time ut kicked on.

Good location and clean. No complimentary breakfast, front desk clerk was just so so at check in, hotel as a whole is run down looking and shower has very low water pressure. Someone pulled the fire alarm in the middle of the night. Not at all a 3star hotel. 2.5 is more accurate.

This guest did not leave comments about this hotel.

Location Staff, house keeping didn't clean room until 5pm and didn't clean tub or toilet

Easy access off highway. Next door to Jim and Nicks barbeque - a good place to grab a bite. Fairly clean. Hotel is tired and feels cheap. Didn't get that 'Marriot feeling'. Frayed rugs, flourescent lights, thin towels. Gym is not big enough for size of hotel. Only one weight bench, some treadmills, and medicine balls.

location We battled with water bugs and a black widow spider from hell. We had to move rooms at 12:30am due to the above. The new room had blood stains on the sheets of one bed. The showers were filthy and didn't work well.

The price I don't like the face that 2 days later, there is still a hold on my card from the hotel.

Friendly staff felt dirty in the room.

This guest did not leave comments about this hotel.

My room wasn't cleaned for three continuous days and once I filled complaints the house keeping lied and said I was smoking in the room and I got kicked out of the hotel

Polite and friendly stall. Hairs were in bath room parking and traffic.

location and check in and out they charged me 20 dollars per night upfront for incidentals even though i offered my credit card upfront for any charges and then took 3 days to reimburse my card for the charges they charged even though i had no incidentals mainly bc prices r outrageous

Location. Both beds had dirty sheets and stray hairs. Front desk clerk could not offer housekeeping or clean sheets as she was the only employee at the time. We were moved to a new room at 10:30pm. I was never contacted by management about this.

I called the hotel ahead of time to have a pack n play for the room and was told it would be there when we got to our room. Upon check in, my husband asked about it and they said they weren't sure if they had one. I called to find out to get one where

The room was not clean, filthy .

Location Everything. Front desk, housekeeping & management are very rude, disrespectful and unprofessional.

The best part was when I walked out and left the hotel!! EVERYTHING. THE WORST HOTEL & THE RUDEST PEOPLE EVER!

This hotel was the worst ever. Staff is rude and lazy. I was there 4 days and not once did I get my room clean. When I complained, someone always told me some stupid excuse. I've been staying there for 3 years and this was the worst it's ever been.

Nothing Everything - it did not meet my standards for a three star hotel

Didn't clean my room the entire time. Very noisy. Not a clean hotel. Looks very old and dated.

Close to where I needed to be. The beds had threadbare sheets on them and nothing between them and the mattress (no mattress pad, nor barrier). The first night I was there my room smelled like vomit had been recently cleaned up, but I had arrived late & didn't want to bother switch.

I liked the location of the hotel. I also liked the staff a lot. They put us in a small room. They no longer have a hot tub and the pool only has shallow swimming. They also didn't tell us that there was free wifi until I was checking out, but made us think you could only have wifi for a fee.

The beds were very comfortable. Not enough parking. Bathroom flooded at 1:30am...had to be moved to a different room with a sleeping 19 month old baby. They also didn't tell us about the $40 charge that would come out of our acct to cover damages if we had any..and caused bounced cks

Nothing Carpet was soak and wet from the leak on AC unit and there was no mattress pad on the stained mattress...just nasty.. Waste of my money

This location is a little dog-eared. The usual Courtyard amenities, but the hotel is showing its age just a bit. Not a bad value, but there is nothing here that will 'wow' you, either. Front desk staff is friendly. Bathroom areas are small...typical of older Marriott properties. Wireless often slow depending on your room location.