The appearance from the outside was great. Inside rooms, not so much.
The hallways smelled of smoke. The rooms needed updating. The mattresses were very uncomfortable.
The staff was friendly.
There was no phone in the room, the towels were extremely thin, the bathroom vent was inadequate, there was no desk or chair.
Close to my sister's house
Could not get room til 3 pm
The quiet area was great for us
The carpet of the room was kind a dirty
The proximity to the event we attended. Since the area is so rural, we did not want to travel a long distance, especially at night.o The staff was friendly, accommodating and helpful.
It is a non-smoking facility, but clearly the years of being able to smoke inside is still quite evident.
It was newly remodeled.
The staff was not friendly. The towels were stained,thin,and stiff. There was no housekeeping on Sunday how does that happen at a hotel. There were only beds in the room no chairs to sit on.
Paid for a king bed and got two double beds. The clerk phoned the owner who did nothing. No refund, no apology. The clerk threatened to "take me out back" when I used profanity, not directed at him, when I couldn't get into my room because of faulty key.
Proximity to where I needed to be, for a wedding.
The room was very nice. The lobby and reception area were a little dirty. Staff were not particularly friendly or professional.
The morning of my check out was bothersome. The staff knocked on the door at 9am to notify me of a/c unit cleaning that would last 30 minutes. Also, someone entered my room again (without knocking or notice). They used a room key which was scary
Item was dirty and there was a beehive outside my window. Staff was reluctant to switch our room. They finally did and the 2nd room was just as dirty and outdated.
The roof didnâ€™t leak.
Housekeeping was poor to nonexistent.
Male desk clerk was very friendly
Manager was very rude. Accidentally left wallet manager called my sister told her she'd send it. Four days later still not sent called manager said she didn't have time to send doesn't have to send. My sister went to pick it up. Manager was rude
Located in Hopewell Junction, Inn At Arbor Ridge Hotel & Conference Center is within a 5-minute drive of East Fishkill Community Library and Hudson Valley Research Park. Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
Based on 181 reviews
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