Hurst Hotels

Staff was super friendly. We are a young couple from Louisiana. We visited to go to Six Flags. Not a bad drive to get to the park. Clean rooms, fairly comfortable beds, nice breakfast. There was a little league team staying and the hotel was pretty booked but it wasn't a long wait for breakfast. Right across the street from a delicious Mexican restaurant with amazing margaritas. We also visited the hotel bar and they made yummy drinks. Overall great getaway!

Elevators were a little slow but nothing terrible!

I loved the friendliness of the staff and the cleanliness. The bed was the most comfortable in my life!

I wish they would've had an outdoor pool to enjoy the sunshine as well as a hot tub for my aching muscles after a 10 hour drive. It would've also been nice to have a plastic laundry bag in the closet as my suit didn't dry all the way overnight.

We were very impressed with the quality and affordability of the Hotel. Will definitely stay again!

location

noisy

clean

Sunday breakfast ended too early.

the price, and the breakfast was great. the eggs with ham and cheese were awesome! the bed was comfortable.

not much parking

better price than all in the area and still close to convention center.

the night manager wanted to give up my room to another guest to had a bad room. then that manager stated there were no other rooms. So that I would have a bad room. the night manager did not want to resolve the issue just pass the problem to another.

It was close to things.

The sheets were worn. There was a dark, black hair in the shower (not ours). The paint was peeling off shower walls. There was no coffee maker in our room like advertised. They had no extras when I asked about it. Pillows were hard and flat, and no extras

The room was large and very comfortable. The gentleman at the front desk was extremely nice and personable.

The location was not optimal and some of the guests looked like rough characters. However, this is not the hotel or management's fault. I also did not like that there was no plug to take a bath and a shower was required instead.

Room was nicely decorated. I like the welcome to Bedford mural behind the front desk too.

Limited breakfast selection.

Unless you like thin pillows bring your own.

It was cheap

location is great

very very unprofessional staff .we were woken up by our door being violently banged by the staff at 10am Sunday morning followed by the staff opening our room despite having a do not disturb sign and check out at 11 am .very disappointing

Very clean. Friendly staff.

Big rooms

Room smelled of cleaning chemicals to remove smoke odor. Wifi is just about worthless. Crashes and dumps every few minutes. A/c was intermittent.

Very modern and comfortable. But the towneplace suites next door gives you more bamg for your buck. My room was pretty click tho. I liked it.

The bathroom floor hadnt been well cleaned. There were still hairs from the previous guests. The bathroom tub was sticky.

The room space, appeal of the place all great

Pets allowed with no extra charge

Nothing

We enjoy breakfast and swimming.

We had a good stay

Continental breakfast wasn't offered.

The room was very clean and comfortable.

proximity to hwy

Old,grungy. Front desk service a little low class. Very loud neighbors at 11pm- not a concern for front desk. Room refrigerator freezer door was ajar & ice had formed around freezer, so water was leaking onto carpet. Front desk not concerned. Bed was

This place was absolutely horrifying! Mold, roof caving in, questionable people at the lobby at 1am, and horrible check in person. Didn't speak English very well.

This place was absolutely horrifying! Mold, roof caving in, questionable people at the lobby at 1am, and horrible check in person. Didn't speak English very well.

Kindness of all staff

Everything was great,staff was friendly and helpful,room was comfortable and breakfast was great

Everything was great if I had to have something I didn't like,I guess the hot tub wasn't very hot and had a large amount of chlorine in it..

Nice buffet breakfast. Nice Beds.

The stuff. My checkout was at 12pm and they called to my room 3 times from 11.50 to 12.00 to make sure I was leaving the room. The courtesy shuttle girl - Driving fast and using her cell phone talking to her husband about she getting drunk the night before. She also brought her little son.

The breajfast was delicious. Had a waffle. The room was clean and comfortable.

Had to fix the commode twice. The chain came off in the tank. Water kept running Other than that it was very pleasant. Would stay again.

The place was just beautiful! From the front desk to room service to housekeeping, the entire staff was extremely professional.

Makes business travel easy

Nothing

It was just ok

The property is secured! I love not having to worry about undesirable people hanging out in the parking lot around my car or outside my room door!

Was odd that they didnt want or use my confirmation number from priceline.

ciean and cold air conditioning

ice machines were both broke

It was clean,the staff was friendly , the beds were very comfortable. The room was very spacious They had a breakfast Buffett that many hotels provide free. The buffet was $10 for adults and $5 for children. There were lots of places to eat nearby. One restaurant was in the adjacent parking lot. If you don't like franchise restaurants you can drive down Main Street where there are several local restaurants that looked good. All in all I would highly recommend this hotel. I would definitely go back

For the price the breakfast buffet was overpriced. My 6 year old doesn't eat $5 worth of anything

It's was nice very comfortable

The room smelled like smoke.

The staff were great! We had a group of teenagers camped in front of a broken vebding machine. After I informed the staff they promptly restocked the vending machine and fixed it. A few cons, as with anything. Overall, the hotel has a good location and I would recommend this hotel to future families passing through DFW.

The sofa bed was extremely uncomfortable for my children. In addition our room was very warm. We set the thermostat as low as it would go and we still could not get the temperature below 71. Since we were only there one night we did not have it looked at. However given the attentiveness the previous day I have no doubt it would have been looked at promptly.

The location was great close to grapevine mills and bass pro shops. Lots of restaurants close by. Motel was clean and great breakfast

Refrigerator in room would not cool. Treadmill was not working the whole time we stayed. Pool hours not late enough.

Close to airport

Bathtub was filthy! Should be replaced! Shower head set so water sprayed out of tub

I was impressed on the room very spacious and beds were comfortable and service was very friendly. The bath was amazing and the room was very clean.

Can't think of anything bad just that there was construction around the hotel but that's really out of their reach.

Other hotels in the area were much more expensive than Comfort Suites. The room was nice and clean. The staff was very friendly and helpful and the breakfast area was clean and well stocked with food to begin a busy day.

Room was nice and breakfast was great. Bathrooms nice as well. Spacious for sleeping. Nice A/C

Beds a little to firm for my back. But over all very nice.

Bed was comfortable Microwave + refrigerator in the room

Refrigerator didn't get cold enough Air conditioning never actually cooled down the room Light in bathroom was super dim (hard to shower) Bathroom sink was almost impossible to use Cleaning service didn't clean everything Breakfast was pretty awful Staff was unprofessional (personal calls, chatting with each other while customers were waiting, only half were in uniforms)

2nd time to stay here over Christmas Holiday. Great staff and easy access to all restaurants and shopping.

Clean! Service was great. Check in was fast and easy, and the clerks actually were smiling and friendly at 10:00 PM. You don't get that very often these days. Location was great.

The staff was very accommodating. The breakfast was great! Clean, comfortable, quiet. Location close to mall.

No complaints.

Staff

Parking. Also, toilet was running forever after flushed. Corrected temporarily when handle worked with. Was too late at night to notify anyone.

Location is the best feature of this hotel. Next to Grapevine Mills Mall and right across the street from Embassy Suites, the Hyatt offers a relatively reasonable rate and accommodations for business travelers.

Although it offers breakfast, options were limited as well as seating, which restricts the movement and space. Concurrently, they had one of their shuttles down and they kept saying that you needed to request it in advance.

Never got to stay

Management

It was clean, but breakfast was bad. There was toast but no butter or jelly. Machines on second floor did not work and there was no elevator where our room was. She said first floor rooms go quickly.

I told the clerk I had just got my 60 year old brother out of the hospital and requested 2 beds. She told me I had only paid for one small (double) bed. She said I could have another for $25! I had no choice except to pay.