Pros: this enterprise location always has excellent service
Oct 8 2016
Pros: Convenient location to my destination. Once I got a person helping me, the rest of the return went well
Cons: Office is a desk in the hotel lobby. Limited number of employees there. No designated area near the lobby for the cars to be park to initiate return. All this could work better and provide a better experience. I would do this again but will return to the larger office a short distance away.
Nov 8 2016
Expensive One Way Rental - Quarter Tank Of Gas
Pros: Fast check in.
Cons: One way rental was very expensive; car only had a quarter tank of gas; did not receive copy of rental contract.
Pros: The car was in excellent condition. Clean and comfortable. The staff was accommodating to my needs and concerns and were very friendly. Convenient location as well.
Oct 10 2016
Pros: They handled the transaction smoothly. No surprises.
Cons: I didn't find anything I didn't like. Pretty straight forward establishment.
Oct 30 2016
Pros: Price and drop off pretty short.
Cons: Vehicle could have been a little bit cleaner inside and pick up took awhile.
Dec 26 2016
Bait and switch
Cons: All of the tires were low on air when I picked it up. I was charged an eighty dollar cleaning fee because I smoked in the car. There was no signage in the car and I read the entire contract and no where was it stated that it was a non smoking vehicle. I felt led astray. If there had been wording in the contract or any type of sign in the car I would not have smoked in it. Bad business practice, I will not rent from them again.
Apr 11 2017
Pros: Quickness to pick and drop off the car
Cons: Car was dirty, kind of oil / grease on floor mats and trunk. The oil smell did not go away during two weeks.
10 travelers who rented a car in Indio gave the car agency they used an average rating of 8.1