Isla Hotels

the views and the inter-connecting rooms some staff not especially friendly, but one was very helpful. There were no special facilities for children, more of a business hotel, but very comfortable.

Location Non Smoking not available & smoke heavily penetrated my room.

the heat in the room! and it's impossible to set your own room at the temperature you want

Good location, very comfortable, high standard. Getting Reception to ring taxi at departure not easy. Young man told my husband to try outside at first but young lady tried harder and got us a taxi.

it was a four star hotel and lived up to its rating, which sometimes in Spain you cannot rely on.

Accommodation extremely cramped in attic room even though we were the only guests in hotel.

the location near to excellent beaches The staff ranged from indfifferent to unhelpful. The beds were uncomfortable. The rooms at the side of the hotel suffered from the smells from the kitchen. Parking at weekends was challenging. On the last morning I found my car in the hotel car park covered in cow dung. The staff did not seem to regard this as a problem and gave minimal assistance. It would seem that the location of the hotel has resulted in a significant lack of effort and hospitality. The tennis court mentioned on the web site is not a tennis court- the staff informed us that it is a gane simmiliar to tennis but we were not allowed to use it unless we hired their equipment.

It is a two star hotel.matress is 50 years old. tv the same.nothing works. water pressure unestable then you burn or freeze when other open a faucet. elevators unsuficient. dirty old rugs.restaurant poorest in whole spain. no way to roll your lugage at entrance and no staff when you arrive or depart. unconveniently located and no taxis out front. safe did not work and did not received kind of room I reserved. two bed room. Worst hotel I have ever been.dont know how come is at category small luxury hotel

staff very helpful

great location and good price, nice bar (didn't try the restaurant but looked good)

Great position in the city and close to everything bars restaurant and a short walk to the beach It was a bit expensive for what you got

1. WIFI does NOT work. Missed deadlines! I was unable to do work because of wifi not working, missed important deadlines! 2. Every door slams so loud that sounds like bomb. 3. Smells cheap and kinda nasty. 4. Receptionists are incompetent and showed attitude instead of trying to resolve the problems related o WIFI. 5. The day I was leaving they proposed to change room. I thought it was clear expression of mocking and making fun of a customer. 5. In room 506, there is a light on the building outside near the window, which so strong that at night seems like you are the beach in front of the sun and the curtains do not help. I am not a light sleeper and I fall asleep easily, during this 4 day stay I could not sleep because of that and extremely loud door slamming. Overall experience was horrible. I flew across the globe from Los Angeles for work and due to mainly almost not working WIFI my trip was next to nothing. I feel I was robbed. This hotel does not deserve to be 4 star one.

Right on sea front very near old part of Santander easy to walk everywhere Air conditioning in room wasn't working which staff knew about but we were given another room with a sea view.

Friendly, obliging staff. Spoke good English. Good location as in the middle between the shopping/commercial area one way and in the other, the beaches. Also well served by public transport - bus stops right outside hotel. Had nice room on top floor - room 901. Has balcony and nice views. Lovely, good size bathroom. Room a little small, beds a little bit too hard. Also room a bit cold.

Excellent room. Restaurant very nice and buffet dinners were good value - especially for big eaters ! From the description it appeared that the hotel was just across from the beach. Not true ! The beach was 7/8 minutes walk away. Parking is very restricted throughout Noja so you have to pay to use the hotel car park !

Comfortable room. Spa circuit included was unusual but fun and relaxing. Location pretty ugly with ugly empty buildings around in late June. No view of beach though beach is lovely.Hard to find as all buildings look the same and no signs.

The fact that it is near the beach

Free Wifi, good size and clean room Only Spanish speaking staff at reception desk.