Isla Hotels

An excellant hotel overlooking the sea. The staff were helpful and friendly.

No complaints at all

We were upgraded to a seaview room

no coffee facilities in room

friendly helpful staff nice quiet area

just a bit hard to find badly signed

we enjoyed the tranquillity of the place

Only stayed one night, but no tea/coffee facilities in room. Only Spanish spoken.

I thought the room where large and clean and the staff friendly cafe on site also good. bonus was free parking

My stay was good but it is a little difficult to find

Warm welcome, Staff in bar seemed reserved at first but with our poor attempt at Spanish soon became friendly and helpful. Meals excellent. Fantastic views over the white sandy beach.

There is a smell and feeling of damp but this is understandable with the ocean so close. Very steep descent to hotel.

comfort and closeness of the beach

Great position in apartment block with lovely views from large balcony. Comfortable - even the pull-out beds in lounge area were very comfortable. Replacement linen and towels whenever we needed them. Very handy for beaches and we were, in fact, overlooking one of them. The teenagers loved the jacuzzi bath!(There was a good shower, too.)

Overlooking the beach carpark which we enjoyed during the day as it was fun to see people coming and going. At night, however, it was very noisy as youngsters would hang around in the early hours of the morning.

The town of Isla, Spain is somewhat hard to find, but worth the effort! The Hotel Astuy is located directly on the beach, with beautiful panoramic views of the ocean and mountains. Rooms were new and nicely appointed (granite counters, whirlpool tubs, etc). Beds were large, new and comfortable. Hotel staff spoke English, which was very helpful.

The hotel needs coin-operated guest laundry facilities.

fantastic sea view location & food

Service! In this hotel they are very much aware of what hospitality really is and how you should pamper your guests. Breakfast is delicious, nearly a reason to select the hotel. Wonderfull location and very, very nice beds.

Not applicable

The coffee with milk that was served at breakfast was very good. The cheese and ham served at breakfast was ok.

The receptionist was sort of polite, but could not communicate in any other language but spanish.

its central location. its compactness.

The size and furnishings of the room. Very outdated and basic.

Excellently appointed hotel close to beach and casino. Very clean and comfortable despite being an older hotel. Secure parking under the hotel at a reasonable cost of 12 euros per day.

Efficient, pleasant and convenient

Everything is new, bright & spotlessly clean. The room we had was well equipped with a great ensuite bathroom. The location is quiet & central. The staff were very pleasant.

Very Pleasant staff - spotlessly clean room

Cold Room - Heating turned off (timed?) in evenings. No extra blankets available. As mentioned by other customers very noisy from apartment overhead - even at 4am in the morning.

great facilities and friendly staff

Nothing all good

very spacious rooms, very central & near the beach

great location, clean and modern

wi-fi was not very user friendly. TV was rather old and had only 1 English speaking channel

As such i had come for the conference so generally i was quite comfortable whether it is morning breakfast or any other kind of assistance, enquires etc. being new to santander.

Nothing

central location

No view from window. Noisy coach parties awake all night

Location and that there is a cafe adjoining. But the Staff dont speak english. The restaurant only displays a spanish menu. The prices are very good if you understand the language. Also the trip from the airport cost 15 euros not as stated.

Moor english tv channels. Only had Sky news

1. WIFI does NOT work. Missed deadlines! I was unable to do work because of wifi not working, missed important deadlines! 2. Every door slams so loud that sounds like bomb. 3. Smells cheap and kinda nasty. 4. Receptionists are incompetent and showed attitude instead of trying to resolve the problems related o WIFI. 5. The day I was leaving they proposed to change room. I thought it was clear expression of mocking and making fun of a customer. 5. In room 506, there is a light on the building outside near the window, which so strong that at night seems like you are the beach in front of the sun and the curtains do not help. I am not a light sleeper and I fall asleep easily, during this 4 day stay I could not sleep because of that and extremely loud door slamming. Overall experience was horrible. I flew across the globe from Los Angeles for work and due to mainly almost not working WIFI my trip was next to nothing. I feel I was robbed. This hotel does not deserve to be 4 star one.

Excellent service and good location

The staff were very friendly and helpful.

Staff on arrival most helpful in accessing disabled parking for myself. Reception most pleasant and pointed out immediately where coffee etc was instantly available

Cooked food at breakfast could have been hotter but nothing wrong with quality

Being a school for catering / hotel personel the reception area and entrance to the dining area were, at times rather daunting with lots of students standing around. It was just confusing for new arrivals.

really hot water and a good size bath

puddles on the approach to the door

Only stayed onwe night very good fo ferry

vvv

Location and value for money

View from the room. Ability to fully open the windows.

Expensive parking. A fair amount of street noise when the windows were open.

The room was a spacious and well equipped suite.

The fabulous suite - very spacious - and impressive shower!

The dead animals on the walls of the lounge. Sorry, I know it's your unique selling point, probably just a cultural thing....

We stayed 3 nights here and found it to be a superb hotel well situated . right on a beautiful beach. Modern rooms which were very comfortable and clean. The staff were extremely friendly and helpful. Excellent breakfast, everything you could wish for. Restaurant facilities were good and value for money. An ideal base to see the area. Would stay here again and would thoroughly recommend it.

The decor, bar and restaurant service and the general quality of the experience.

There was nothing that I didn't like.

Large room, good bed, close to the beach.

Poor breakfast.

Easy booking in process, friendly staff, good food, clean and spacious room.

Cannot say anything negative about the hotel.

A very pleasant contact with the staff. Thanx Miguel!