Customer service through kayak was the worst ever I will never use kayak again. It was more expensive then just renting the room!
3 stars
Country Inn & Suites by Radisson, Jackson, TN
Photos of Country Inn & Suites by Radisson, Jackson, TN
Overview
The Country Inn and Suites, Jackson, TN provides guests with a peaceful stay off I-40 near downtown attractions and businesses. Tour nearby Casey Jones Village, shop at The Columns, or taste local spirits at Samuel T. Bryant Distillery. We are also close to Union University and the Carl Perkins Civic Center. Between outings, unwind in our lobby, which features a fireplace and free coffee and cookies. With two meeting rooms, a 24-hour business center, free WiFi, and free parking, our hotel makes it easy for you to host business clients for special events. We also offer a fitness center and a free hot breakfast featuring our signature waffles. Our 78 guest rooms and suites include a microwave, a fridge, and an HDTV. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Latest deals for Country Inn & Suites by Radisson, Jackson, TN
Amenities at Country Inn & Suites by Radisson, Jackson, TN
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- 24hr front desk
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Microwave
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Sofa
- Lockers
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Country Inn & Suites by Radisson, Jackson, TN
7.7
Good
1200 verified ratings
Wonderful
449
Very good
183
Good
148
Okay
88
Fair
121
Mediocre
66
Poor
145
Summary of reviews
Guests say
Guests generally appreciated the hotel's location and the friendly service provided by the staff. However, many reviews pointed out significant cleanliness issues, including dirty rooms and common areas, which detracted from their overall experience. Some guests also mentioned maintenance problems, such as noise from the refrigerator and issues with the bathroom.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8 out of 10
900 reviews
6.9 out of 10
206 reviews
7.4 out of 10
11 reviews
6.2 out of 10
3 reviews
All reviews
Pros (+) The breakfast was amazing and the late check out was clutch!!
Cons (-) Nothing was bad, the room was fine it was just a bit overpriced for what it was.
Pros (+) staff great, coffee good, the hotel had plumbing issues, smelled like bug spray, plumbing issues, tub dirty and the bottom was shaped in a V making it unsafe, the metal bed railing was sticking out 3” under a dust ruffle, I banged my ankle on it. The bed was worn and the air conditioner was noisy. One of the repairmen for the. Plumbing said it was an old hotel and it was truly showing its age. It ...
Cons (-) Unsafe and dirty tub, worn and unsafe bed, dirty room, bug spray smell and mold, noisy air conditioner, the hotel had the appearance of being old, sparse furniture in the lobby area, and turkey served as the meat for breakfast.
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for being clean and comfortable, with friendly staff dedicated to maintaining a pleasant environment for guests.
Is the hotel's breakfast worth trying?
Guests have praised the complimentary breakfast, highlighting the quality of the food and the exceptional service provided by the staff.
How is the hotel's parking availability?
The hotel offers free parking, providing convenient and hassle-free parking options for guests.
What is the best time to visit the hotel?
Consider visiting in September for the high season to make the most of your stay and enjoy the hotel's offerings.
What are the unique features of the hotel's beds?
Guests have found the beds to be comfortable, ensuring a good night's sleep during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in April, which is considered the low season. This could provide a more relaxed experience.
Accessibility Features Available
The hotel offers various accessibility features, including wheelchair-accessible rooms, lowered sinks, and roll-in showers, making it a suitable choice for guests with mobility needs.
Nearby Attractions
The hotel's proximity to attractions like Casey Jones Village, Old Hickory Mall, and the International Rock-A-Billy Hall of Fame and Museum makes it convenient for exploring the area.
Check Room Amenities
Some guests reported issues with room cleanliness and maintenance. Before settling in, it's advisable to check the room thoroughly and report any concerns to the staff promptly.
Breakfast Experience
Guests appreciated the complimentary breakfast and the friendly staff serving it. Consider starting your day with the hotel's breakfast offerings.
Consider High Season Visits
September is considered the high season, so if you prefer a livelier atmosphere and are willing to experience potentially busier periods, this could be the ideal time to visit.
Staff Friendliness
Many guests praised the staff for their friendliness and helpfulness. Don't hesitate to reach out to them for any assistance or local recommendations.
Parking Convenience
The availability of free parking adds to the convenience of staying at the hotel, especially for those traveling by car.
Business Services
If you're traveling for work, take advantage of the business center, wake-up service, and meeting/banquet facilities provided by the hotel.
Location
1935 Emporium Drive Madison, Jackson, TN 38305
What's nearby
- Casey Jones Village0.6 mi
- Casey Jones Mini Golf0.6 mi
- Old Hickory Mall1.3 mi
- Jackson Bowling and Skating Family Fun Center3 mi
- Rusty's TV and Movie Car Museum3.3 mi
- International Rock-A-Billy Hall of Fame and Museum4 mi
- St. Luke Episcopal Church4.1 mi
- Pringles Park Stadium4.5 mi
- N.C. and St. L. Depot and Railroad Museum4.6 mi
- Anderson Presbyterian Church7.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Country Inn & Suites by Radisson, Jackson, TN
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $132 |
Average price (weekend night) | $134 |
When to book a room at Country Inn & Suites by Radisson, Jackson, TN
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Country Inn & Suites by Radisson, Jackson, TN
FAQs when booking at Country Inn & Suites by Radisson, Jackson, TN
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Value for money | 8.1 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Jackson Mckellar Field |
Distance to airport | 6.0 mi |