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the rock bar and pets for my baby!!! Excellent ideas The blockage lift access to rock bar due to wedding ceremony
Everything was prefect and highly recommend an one-bedroom ocean view villa, however, the rock bar and the ocean pool are gogerous, you can see the whole indian ocean as well as the food in the atmospheric restaurants. Staff are professional and good services! Spa is a must there, I was lucky made at the limited ocean view spa room. We will come back again and stay with Ayana. I think the buffet breakfast at Padi was bit pricy becuase the food was really average and I didnt actually eat. I recommend to pay the same price for Dava where you can stay quiet and enjoy your good breakfast.
i love it, will come again
The ground facilities were fantastic (pools, bars etc), food was also really good. Rock Bar is amazing at sunset! Room faciities are a little dated, even with an upgrade which we recieved. You are paying for the resort facilities. The resort is fairly remote from any other location for shopping or eating, would be nice if the resort ran shuttles other than just Kuta.
The breakfast is great and the staff are lovely - they were happy to change my room for me. If you are looking for a wedding venue, the hotel has beautiful pavilions and superb landscaping to create a dream setting. If you want a resort hotel in the sun that happens to be in Bali and where you'll be pampered, this is the place, but be aware that extras cost extra. If you want to actually experience Bali, think twice. It is an isolated, self-contained resort. Saying it is in Jimbaran Bay is deceptive - Jimbaran is 7 or 8 km away - if you want the famous "eating on the beach" experience, you'll need a taxi. There is a shuttle service, but it is to Kuta - the very place I wanted to avoid on my trip round Bali. Fortunately this was my last stop so I'd seen the real Bali already. You have to take their shuttle to their private beach - it is in the next bay and there are 160 steps down to the beach itself. Internet access is expensive. The standard rooms are generic American hotel style - nothing "Balinese" about them. Some have connecting doors which are not soundproof - mine was so bad I asked to be moved. The marble hallways create more noise.
Strongly recommend to visit Bar on the Rock. Amazing! Grill Restaurant is good as well. Cleanliness is clearly below 5 stars hotel standard. Location is not the best one - you are pretty isolated in this hotel.
good services and very comfort the price is expensive
Enjoyed the holiday on the beach as well as the brilliant swiming pools for entire three days. Especially, I was deeply impressed by the pool which is beside the sea with a gogeous and whole view of Indian Ocean. Of course it would be great if the hotel will be able to provide more and more attractive promotion, such as beneficial room rate, free room upgrade....
Comfortable, friendly nothing
the staff are really excellent. One of the best managed hotels I've stayed in , and I've stayed all over the world. Facilities are absolutely superb well designed, well maintained. the gardens are a feature. no
Right on the beach. Beautiful view from the rooftop. Comfortable beds. Staff was helpful, and friendly. Very noisy. Can hear your neighbors, and the streets below. Woke up to someone knocking on our door at 3 AM. Anyone has access to the rooftop so it was crowded with people not staying at the hotel.
Location is superb, just in front of Kuta beach The water smells awful! The manager told us it was because the contractor didn't install the right pipes for the plumbing!! The staff forgot to replenish the soap for our barhroom!!
The location,security,foods and the surrounding area near by. A lot of mosquito!
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
Some of the facilities were a little worn. There was a problem with some leaking water which my son fell over in.
My friend was in the pool, floating human shit went on to her and she has to jump out of the pool, disgusting!! We complain to the staff but not even an apology!! Rooms are outdated, poor break fast spread, for sure this hotel not value for money. there are much better hotels on the beach for this price.
Both my husband and I enjoyed our stay. The staff were very friendly and helpful. Fantastic location for both shopping, restaurants and relaxing by the pool or on the beach. I would have no hesitation of recommending the hotel
The best part of the stay is having very friendly and helpful hotel staff to guide you through sightseeing places and to find the best shopping places which the locals use. Made some friends and had a great time. The only unfortunate problem was that they were renovating during my stay and the noise and dust was bothersome as i would love to be able to write in the quiet solitude of my room during the day.
Location is great. Buffet breakfast was good with sufficient choices. Staff was helpful and accommodating whenever we request for items like outlet adaptors and packaging tapes. Yes, the House keeping staff should clean the rooms well and use better smelling fabric detergent or softeners for their sheets, towels and pillow cases. Their bed throw pillows were soiled and smelly.
Beach and central location Small bath room
Everyone was so friendly and helpful. The location was great...right on the beach! The hotel also helped a lot with booking excursions.
The hotel are in a very nice location. Directly on the beach and close to the Beach Road. Just small step and you are in the city. Just a small steps and you are on the very nice beach. Nice large pool with a lovely pool bar and kindly staffs. Nice garden with a nice restaurant close to the beach. The staffs at the pool and the garden restaurant kindly, helpful. The hotel by self. If you come from the pool and garden, you have the feeling you are not in the same hotel. The rooms are old, dark, very dirty, and noisy . The cleaner unkindly, laesy and not clean. My room was full up with mosquitoes. The blanket on the bed not white, more grey. Only 2 towels for 2 people. The cleaner not disinfect the toilet.
Good breakfast, great pool, close to beach & city center renovation on our floor, dirty
The service of the guy on the front desk was discusting. He tried charging us for drinks from the mini bar but we did not care that we did not have them. He ignored us and said he would call the police. It was discraceful service and wrecked the end of our holiday. I will never stay there again.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
Staff attitude, Room size, Resturant View of the Room, No Tea and Coffee in the room, Extra charges for the slippers, robes and the bad. Only two water bottels in room however the booking was 2 Adults and 2 Children. Resturant serving coffee / tea only at the beginig of the breakfast and it was only warm.
Location, clean comfy beds, great breakfast. Beach, food, shopping, and entertainment within a short walk Too many people for my taste and a bit loud with all the music.
The location was amazing and the facilities really added to a fun time. The staff was excellent. Really cool place to stay. The drink specials were great. The advertisement shows the waterslides, but they are tiny in comparison to the picture. The food is very expensive too, in comparison to places in Bali.
MORI from reception was great thanks mori for ur help , all staff was smiling and at hand , best trips arranged by the hotel use it it is cheaper than if u try to do it by ur self, if u will stay in Kuta stay in Hard Rock
The staff are all very friendly We were put in a corner room with a broken air conditioner, lumpy mattress, no balcony, non smoking (even though smoking was requested)... Spent as much time away from the room as possible.
Location Service Atmosphere Décor / Good clean Rooms Food Pretty Much everything else I have stayed here multiple times - No real negatives, although drink prices at centre stage bar are a little high to other places in Kuta
the music, the food, the pool the rooms and the bathrooms
The staffs are very friendly & helpful na
The hotel is conveniently located near the beach & mall. Room was spacious and breakfast spread was great. We loved the pool & Taboo for the children's activity. This is our 3rd visit to Hard Rock hotel. Not easy to take metered taxi out of the hotel, frequently have to wait. hotel seems more keen to promote in house transport.
1 the swimming pool(s) is great; 2 live music was good; 3 multiple options to eat although I didn't use it; 4 the atmosphere of music all arround in the hotel. Music was played in the hallways in the hotel as well. Not loud at all but I could here it when I was in my room. Because of tiles on the floor in the hallways in my room I could here anything what was going on in the hallways.
The location of the hotel is good, the staffs are very friendly. The television is very small.
Pool excellent, but never seen staff cleaning throughout the day Stayed at several hotels in bali but found the Facilities extremely outdated, room very poor and breakfast average for Hard Rockk Hotel
Near the airport , local shops and restaurants and a good place to relax. None
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Cleanliness of the hotel.Very helpful staff team. The location.
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
We arrived after midnight, and were really tired and wanted to crash on bed immediately. However, up on lifting the comforter, we found multiple stains on the bed, including one blood stain. This was the most disgusting thing I have found in any hotel stay!
In room jacuzzi (mini pool) Mosquitoes mosquitoes and more mosquitoes
All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).
The rooms were great and the staff was exceptional. Candy organized our family a cooking class that was one of the highlights of our trip. The rooms were clean and comfortable. The location is great and close to the beach We don't have really anything to complain about
Great hotel, especially for the price. Rooms were clean and the staff was very friendly. Pool was nice and relaxing, quick less than 5 minute walk to the beach and close to restaurants and shops. Would definitely recommend.
The only thing good about this place the hot tub and pool were heated. The staff might have well been non-existent. The message light on the phone remained on for three days. They did not know why. Ask for any information regarding the property and the surrounding area, you might as well have been asking the wall. Oh they did seem to know that I needed to imprint my card and sign the charge slip. Says it is a ski in/ ski out....not.....stay in Jackson its 12 miles away but there is nothing in Teton Village after the slopes close.
They gave us a Suite with a fireplace, Kitchenette, living room, etc. It was awesome! Lots of room and ambience.
This place is magnificiant. The views are wonderful. The hotel staff are great. Rooms are very confortable and extremely clean.
Pro:large and clean room.Con:1. This is NOT a ski in ski out hotel. You need to carry the gear and climb a dirty and icy slope.2. The facility need a lot of improvement. Every time i took the elevator, it sounds like falling down instead of going up. The toilet doesn't work very well.3. The $10 breakfast buffet is like a joke. '
liked the ambiance, nestled in the mountains with rooms with character, comfortable enough, great outdoor pool/tub, but the night staff was rude and was not attentive....more often not at his post and when asked to work did comply with poor attitude.
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
location and atmoshpere No king size bed avaialble although already put my preference.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
The buffet and other menus were excellent. The location was good - close to the beach and Legian restaurants and shops. Staff were friendly. We paid for a room with access to the private club, which was not good value for money. Room was not ready when we checked in. Children under 13 not allowed into the club during happy hour. Pool was large but surrounded by a sea of mostly reserved deckchairs.
The resort was beautiful. The breakfasts incredibly diverse. Location was great. Hardly noticed the building works that were going on.
Acces direct to the nice Beach of Kuta. When booking we were advised we will have access to the "Garden Lounge", but finally the General Direction refused us this access regarding our E-mail Booking!! In July difficult to find a sun bed near the swimming pool. The hotel is overcrowded. A huge part of the hotel is on rehabilitation works: This generate heavy noise which is disturbing for a real relaxing. Restaurant not available. the SPA has provisory moved in a simple room. A lot a services not open due to rehabilitation works. but the price is the full services price.
The Padma has great facilities, very clean and grounds beautiful & well maintain. The buffet breakfast included in our price was great and value for money. Great for couples, groups & families. When asking for information or questions the staff knew very little or didn't know at all. It was hard to get an answer to something which was alittle worrying as I was pregnant. Hardly any chairs free by the pool, It was also very annoying that people would leave their towels on chairs and leave for a couple of hours, just so they can keep their spot by the pool. Although there is a sign saying you can't leave your belongings for longer than an hour! It takes quite a few emails for someone at the Padma to get in touch with you, espically if you are trying to organise transport pick up from airport. Make sure you give plenty of notice if you want to be picked up!
The location is perfect: true beach front and 15mins walk from the kuta vibrant centre. so clean, nice gardens, walkways, good pool/bar. the food is perfect and the breakfast can cover lunch and dinner;) we have been upgraded for free as well!!
The grounds, the buffet breakfast and the very attentive staff I thought the food and drinks were slightly over priced
The hotel is clean, luxurious with beautiful gardens and excellent facilities. Children are treated wonderfully by staff at all times.
nice rooms, beautiful terretory, location noise isolation of the rooms is poor but it wasn't a problem for us
Hotel was very nice, modern and staff were very friendly and attentive. Rooms were modern and clean and had good facilities.Good breakfast included also, and pool areas and proximity to beach amazing. Wifi in room was periodic and only had limited signal. Room could be very noisy in morning with cleaning staff and younger guests outside of room. Otherwise very satisfactory.
The service was excellent! They picked us up from the airport, which was free of charge and convenient. The driver was very kind and courteous. As soon as you arrive, everyone is so hospitable and kind. They go out of their way to make sure that all of your needs are met. The location is good-very close to the airport, literally less than 10 minutes. There are a few stores within walking distance. But there are taxis everywhere, so getting around is no problem. Nice beaches, malls, and restaurants are only a 10 minute drive. The hotel is overall very clean and modern. Also, our room came with a breakfast buffet. It was excellent!! There were a lot of options: omelet station, fruit, various breads, a variety of meats, different drinks, and even delicious Indonesian food. We even had dinner at the restaurant several nights. The food and drinks are reasonably priced and very tasty. As far as the room, it was very comfortable and spacious. We did have a minor issue in the first room they gave us. So they changed our room without any problem. Also, the hotel has drivers you could hire for a very reasonable price for the entire day. We highly suggest using this service instead of any outside taxi service. I think they should advertise this service more. It made our trip so easy and comfortable! The driver took us anywhere we wanted. Even though there was a slight language barrier, the driver was so kind and accommodating. We felt very safe with him. We hired him the entire week we were in Bali and were able to easily see everything we planned on seeing. Overall, we loved our stay at H Sovereign Bali! In our room, our only complaint is our glasses had lipstick and coffee stains. They seemed like they should have been washed more thoroughly.
The atmosphere was good. Pool was great Price to high for bali. Had to pay for poor wifi connection
lovely buildings in the style of Balinesian temples are placed in a beautiful tropical garden, wide sandy beach close to the hotel compex with shade and enough sunbeds to relax, romantic sundown and dinner in the fish warungs on the beach.
Very good food. Good big pool. During rainy season Jimbaran Beach gets dirty
Nice, clean rooms, welcoming staff, great buffett breakfast. Expensive food/drinks. Just outside the hotel is a very nice and very cheap restaurant. Also, bottled water and soda cheap outside the hotel
just the landscape and breakfast pictures on website are deceiving. very old.needs massive makeover .full of mosquitoes .doesn’t worth the money.very popular for Russians.
Beautiful setting just next to the sea. The spaciousness and Balinese design of each lodging surronded by different varieties of trees,shrubs, plants and flowers simply make it seem like a peaceful paradise. All in all, a great place to retreat in serenity and tranquility. The lobby is also very impressive although a bit liveless! Staff do not always observe the "Do Not Disturb" sign - too eager to clean the room?! The internet-charge is much too exorbitant (50,000IRP) in proportion to the fact that it is slow and in a very small room with not enough privacy. Hotel room can do with a bit of facelift.
Very beautiful territory of hotel, good beach, the good location. Awful rooms and bathrooms! The urgent renovation Is required!
Nice resort. It is about 20 years old, but they do a good renovation. Beautiful architecture: wonderful reception - nice bedroom. Nice garden and clean beach. Close to the airport. The airport is open 24 h a day! Old air condition. Most people did not use the retaurant. It is expensive in comparison to the restaurants outside on the beach.
Room is big, nice garden, private beach and swimming pool. No wifi in the room. Not sure whether it's because of the air-con or the wooden furniture, there is very strong scent in the room, too strong to fall asleep, basically I didn't sleep all night long.
Gives the impresion of abandoned area,everything dirty around,only 3 unbrelas available in pool area the rest were broken and lay aside,I am sure this hotel will close down soon
Right on the busy Jimbaran Beach which is lovely, plenty of good value beach bars very close by. The hotel lacks any atmosphere.
Fantastic tropical garden, nice Balinese architecture, tranquility & cosiness/ However the ocean was very dirty (full of debris0 compared to nearby stretches of shore at Intercontinental and other hotels