Would you like to save as your currency permanently or for this visit only?
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
location and atmoshpere No king size bed avaialble although already put my preference.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
Live band Non-smiley receptionist
overall not in the same league as other comparable properties meals
Used the spa, swam in the pool, went shopping in Leigan, gained transport from outside of hotel at great rates, easy access to resturants The prices of the food, alcohol, spa and other services were expensive to start with and then a 21% tax and service fee was charged, this just encourages people to go elsewhere for these services.
Very friendly staff. We ordered a transfer pickup from airport to hotel but it did not showup. Sincere apologies from hotel management were accepted and without asking ourselves, hotel management arranged a transfer to the airport on our departure at their own expense. Costs for SPA treatments are significantly higher compared to some Spa Salons -not related to hotels- in the near area of the hotel, which have similar facilities.
Lovely lobby, beautiful gardens, nice main pool, gorgeous infinity pool and bar area. Good food and noy ridiculously expensive. Excellent location and modern clean rooms. Beds were huge and soo comfortable. The bathrrom looked unfinished as the walls near the toilet are painted yellow while the rest of the bathroom was tiled. It cheapened the bathroom. Also the shower head is too big and powerful for the small space and water went everywhere whenever we used it.
The level of cleanness of the hotel was not at the level of 5 stars at all
I liked the professional approach of the staff and the amentities provided,
Location in Seminyak and the size of the villa is great if you like to shop. Lack of consideration for noise and smell by staff whilst they decided to renovate the villa next door. Properties are starting to show their age. Also, the local roosters in the adjacent property can be annoying.
quiet not too many kids, excellent service
The best feature was the private villa with our own, well-sized plunge pool. We loved the grounds, the cafe and the staff were friendly and helpful. The shower did not drain properly, a minor issue. It would not be good to have a family with noisy children in the villa beside you. Any noise from adjoining villas is very audible.
service and accommodations were both superb
We only stayed 1 night and wouldn't have done that if we didn't have to pay for the first night. Very misleading pictures on website looks much bigger than it is and absolutely no sun can get onto the tiny garden and tiny plunge pool, was also overpriced for what it was, needless to say we were not happy!!!!! Everything!!!
friendly staff and beautiful rooms buffet breakfast was not that great
The hotel staff were very accommodating and very friendly. The rooms were very clean and were made up each day with fresh sheets duvets and towels.
Great location,helpful staff. I booked the deluxe chalet but this was just a deluxe room and there was no private area
The Gardens and pool were great The rooms need to be sound proofed i could here the people in the next room word for word
Gardens, plenty of sun lounges expensive internet - previous hotel we paid 10,000 IDR for 1 hour! Bathroom easily became wet when showering - water everywhere. Couldn't get taxi from hotel. Requested twin beds, got a double. Requested late checkout, not available. And room 1111 was very noisy at night.
great landscaped gardens good beach access receptions ready agreement to change rooms to overcome noise problem shortage of pool towels desk will not call taxis very noisy corridors and gathering areas at top of each stairs partularly late at night poor noise deadening between floors
We were upgraded in to a villa by the beach. We were all pleasantly suprised and the location was awesome. Beautiful view, nice rooms, perfect location.
great hotel, fantastic swim up bar. rooms very clean . a very enjoyable stay. cental location .. overall a great place to stay
The hotel was right on the beach and eating places, shops/markets were within easy walking distance. the pillows were a little to firm.
We enjoyed our stay, the staff were very friendly & helpful. Nice character & atmosphere The massage at the Spa (for Bali) was not up to standard
it is nice to out of the "thick of things", good area to eat.