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Food was excellant. Staff were very helpful. Room was a great surprise and a lovely treat. Breakfast hamper was fun. Vodafone signal was not good in hotel but okay in car park. Had booked 2 nights but when arrived they had arranged another night in a nearby hotel.
staff, esp. receptionist and waiting staff were incredible. Amazing food, great value for money. noise from next door returning to their room drunk and arguing. Noise / quiet policy wasn't mentioned on checking in, might be a good idea to make all customers aware.
The hotel was excellent. The room was lovely and the food was outstanding. The shower was not the best I'd ever used.
Lovely position and an impressive building. Staff polite, accommodating and friendly. I liked the decor and general feel of the hotel. Dinner was good, breakfast too; English with all the trimmings if wanted, as well as the offer of fruit, yoghurts - just right The ramp at the entrance took up most of the step space. I didn't like the fact I had a struggle to draw the curtains as some are off the runners. Shame about the big stain on the bedroom carpet. Oh yes, I would very much have liked to have been able to read about the background to the Hotel, was it a house at some time, who owned it etc...
The atmosphere Yes, for a hotel with a number of business people staying, it had NO access to the internet
we stayed for dinner in the restaurant, the food was excellant our room was cold on arrival, no heating on until later in the day,we had fan heaters but after a long drive I think the rooms should be nice and warm and welcoming
Fantastic evening meal in grand setting. Excellent full english breakfast. Large room, well appointed. Friendly and helpful staff
Not a great deal, it was dowdy and old fashioned, service was poor See above plus food was very average
The staff and service were excellent, the food was also top quality. A lack of hot water in the bathroom was the only gripe.
Hotel is nice, envoriment is also very charming. Beds are so soft. not good for the back. It is not nice staying at very nice hotel but waking up with pain on the back.
peaceful,excellent food,hotel staff very helpful. room was a good size only thing wrong with room was that the lighting could have been better,
Clean, modern and comfortable Nothing at all
Very friendly staff, and location was brilliant with lovely views and grounds to walk in Nothing
The staff was lovely and most helpful.
It was more than expected excellent I would have liked a bar area
Lovely setting, excellent food comparable with michelin starred restaurants we have used, friendly and attentive staff. That we couldn't stay longer!!
The luxury room A wedding was on at the hotel on our first night and we were put in a room directly above it. It was not a quite christmas getaway we had hoped for,
The staff. Attentive and courteous and professional
The room (Roxby)was small. The bathroom wass poorly laid out ie you virtually had to climb over the toilet to enter the shower and the lighting was wholly inadequate.
The location, the view from the room and the contemporary decoration in the room The fire alarm that went off at 3.30am! The speed of the service wasn't great either, drinks in the lounge took ages and breakfast was a slow process
Very good staff and pleasant surroundings The facilities for smokers were an insult and absolutely appallling when most pubs in slums do better as of course most hotels do too. Those at the wedding that was going on when we were there were equally disgusted on this issue. All my comments herein are all subject to this one criticism.
First class comfortable hotel in quiet rural location. Evening dinner menu by prior arrangement, otherwise a selection of pubs and restaurants are available in the surrounding villages.
Very friendly owner who went to great lengths to make sure we enjoyed our stay. Very good supper was provided
Very comfortable and nice room. Very good breakfast, using local produce. Would have preferred to have been able to have breakfast later and so a more relaxing start to the day.
The full Yorkshire breakfast and accompanying fresh fruit, preserves etc. We were in a ground floor room and heard every footstep from the first floor bedroom above. Also the noise from the sliding doors of their wardrobe was annoying.....
A lovely, relaxing and friendly place. The breakfast was excellent, the room was relaxing and clean with nice bathroom and products. The surroundings were lovely too. The breakfast was 7.30 til 8.30, it would have been nice to have breakfast extended a bit until 9/9.30 for people wanting more of a lie in.
Breakfast and staff. No proper bar. Limited drink selection from honesty bar.
would like breakfast a little later
the area was nice and peaceful relaxing just the radiator in bathroom did not work and was cold
Very friendly and relaxed, room good size and comfortable, suited our needs Ideally would have prefered breakfast just a little later as we rarely get that extra half an hour, but wouldnt stop us returning.
Comfortable, friendly and clean
The rooms were very clean, the beds were very comfortable, the decor very modern. The inn was a good old country pub. Large log fire, friendly locals, and a proper landlord, nothing was too much trouble. We would definitely stay there again
Very good overnight stay. Rooms well equiped and clean and very tidy Staff very friendly and helpful Check in time if the pub has closed at lunchtime you can not check in until 18:00 hours at the earliest
I quite enjoyed my room. It wasn't luxury, but it was very good for the price and also included WiFi. The bathroom was new, the TV was very good and the bed was comfortable. Tony the owner was also very kind and recommended a local brasserie for food which was very good.
Tony was a fantastic host.He really put himself out for us and was excellent company in the bar that evening.
Small local pub with rooms. Food good, top breakfast. Was fine for Catterick visit.Good Theakston beers. earlier winter check in
The rooms were clean and the breakfast was very nice Bar only staying open till 11pm for residents. Bed's were un-comfortable
Easy to find, very pleasant and helpful staff, good selection for breakfast, clean and quiet room and plenty of milk for the tea!! N/A
Accessibility for touring yorkshire It was not appropriate for a short stay holiday location ~ there was not enough seating in the lounge area so we had to sit in the TV room on what are classed as cafe table and chairs. The hotel is probably ideal for conferences and overnight stay for delegates but not for tourists.
Quick check in, room nice and warm. Ugly and worn furnishings; poor water pressure in the shower; grubby bath (mildew and a hair in it).
Good Breakfast spoiled by cold plates and heel ends for toast
Ideally situated for breaking the journey from the south of england to scotland. staff were extremely helpful. breakfast is outstanding. nothing
breakfast very good corridors a bit shabby
The staff were attentive and friendly. This was an overpriced hotel given the basic nature of the accommodation. For £69 one can stay in a 4* hotel in some cities.
Breakfast was buffet style, plenty of choice of cereals, fruit juice and cooked items. Staff were friendly. Noise from cars and youngsters visiting McDonald's was a bit disturbing late in the evening.
Customer service was very good, all staff were very pleasant and helpful. The rooms, though clean and comfortable are in need of refurbishment. The towels provided need to be replaced competely, the ones we had were frayed and very thin.