Overview

Sheraton Grand Krakow
Top Luxury Hotel

Powisle 7, 31-101 Krakow, Malopolskie, Poland
+48 126 621 000

$97+

Overall guest ratings

8.8/10 Excellent
Based on 2,089 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.7
  • 6.8

Good to know

  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

    Show all

    About

    A five-star experience that feels welcoming. Located near Wawel Castle on the bank of Wisla River, Sheraton Grand Krakow is steps from Zygmunt Bell, Wawel Cathedral, National Museum, Main Market Square, the shopping district, and an avenue of consulates. You can lounge the day away in our glass-roofed atrium, swim laps in our heated indoor pool or stretch at our 24-hour Sheraton Fitness. Retreat to one of our 232 airy guest rooms and suites to connect with what you love most: in-room movies, 24-hour in-room dining, High Speed Internet Access, satellite TV, and the comfort of the Sheraton Signature Sleep Experience bed.  Bring the group together over dinner at our two restaurants, or let our planning and banqueting staff take it a step further, and let them transform one of our eight event spaces into the perfect backdrop for your meeting or celebration. Welcome to Krakow. We look forward to welcoming you to the Sheraton Grand Krakow.

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    Starwood Hotels

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Spa
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews of Sheraton Grand Krakow

    Overall Rating

    8.8 Excellent
    Based on 2,089 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.4 "94% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.7 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.6 "86% loved the terrace."
      7.5 "75% thought the architecture was beautiful."
    • 7.7 "Good breakfast."
    • 6.8 "Bar is ok."
    • 3.5 "Value below average."
      3.3 "67% thought it was overpriced."
      0.6 "94% said the breakfast was too expensive."
      0.9 "The price was too high for 91%."
    • 2.9 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 1,253 reviews
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.5 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 8.0 "Breakfast is good."
    • 7.2 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      8.6 "86% thought the view was good."
      9.3 "93% thought rooms were spacious."
      7.4 "74% said rooms were clean."
    • 6.9 "Bar is ok."
    • 3.8 "Value below average."
      3.2 "68% thought it was overpriced."
      0.7 "93% said the breakfast was too expensive."
    • 2.8 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 501 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 8.5 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 7.5 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      8.7 "87% thought the view was good."
      7.3 "73% said rooms were clean."
      9.1 "91% said the beds were comfortable."
    • 7.4 "Good breakfast."
    • 6.3 "Bar is ok."
    • 5.8 "Sufficient wellness & sports facilities."
    • 4.4 "Pool is below average."
    • 3.5 "Value below average."
      3.1 "69% thought it was overpriced."
      0.5 "95% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    9.3 Excellent
    Based on 20 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
    • 7.9 "Good breakfast."
    • 7.8 "Nice rooms."

    Overall Rating

    8.6 Excellent
    Based on 313 reviews
    • 8.9 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.7 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.9 "Good breakfast."
    • 7.6 "Nice rooms."
      9.2 "92% said the beds were comfortable."
      8.7 "87% thought the view was good."
      8.9 "89% thought rooms were spacious."
      7.6 "76% said rooms were clean."
    • 7.0 "Good bar."
    • 3.7 "Value below average."
      3.7 "63% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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