Would you like to save as your currency permanently or for this visit only?
A room is clean and employees are service mind and professional. During 4 am. to 5:30 am.(15 Nov., 2010)tap water was not available, I woke up that time and supposed to used the restroom and worked for my project. Fortunately, tap water was available before 6 am.
Reasonable value for a 4-star hotel. Free internet. Long walk (25 min) to the seaside and commercial area. Breakfast is drab but adequate. Swimming pool and garden area is small.
Close to airport With son and only offered King bed instead of twins until and complained then eventually sorted.
Hotel is quite far away from the beach so it takes some time (15 min) to get there. Small water pool.
Clean, comfortable, quite location, good breakfast
The deluxe room is reasonably spacious. The hotel looks new however I was told by the staff that most of the doorbells are not working. There was no response from the hotel when one of friend requested for the safe to be opened.
Room was upgraded from standard to superior without me requesting for it. The hotel location is not ideal to ride in taxis. It's a very short ride to Kuta centre. By walking it's about 10 mins. It takes the same time and sometimes more to take taxis to the centre as I suspect taxi drivers tend to go around tp increase the charges.
From the moment we walked in "Service", rooms big and very clean, great pool, nice breakfast, will stay again :-)
The proximity and hotel shuttle service to Kuta Beach. Excellent value for money. The lack of shelter between concierge and hotel rooms. We got wet during rain.
Hotel reception staff were polite/courteous and helpful and interacted positively and with genuine smiles. Pool was clean and well maintained. On the other hand, restaurant staff preferred to talk to each other behind the coffee/bar counter. Very little to actually nil interaction with diners, we were there for 3 breakfasts. The breakfast buffet choices were left to be depleated.
staff were approachable with reasonable good English abilities The need to follow up depleated breakfast buffet items.
Close to airport, free wi-fi that worked. no problems
The restaurant staff was very nice and helpful.
We were impressed with the hotel and staff. It was much nicer than heat we thought we were going to get. The rooms were clean, modern, and comfortable. We appreciated the free shuttle service. The staff at this hotel was very friendly and professional. No complaints.
my room infront of pool side..easy to swim at any time.the view so nice and all the staff is so friendly. nothing coz i'v stayed just a night.
Hotel staff is nice
airport pick-up service
nice place to stay, comfortable...closely to airport.
the hotel was very clean and the staff very attentative. we were made to feel welcome as soon as we arrived we were a little bit worried as we came down the road to the hotel as i dosent look like there is a hotel from the front.
Nothing Old hotel, need a renovation. Far from Kuta beach. Poor service. I regretted my choice right after I arrived there, but no other choice since this is the last hotel left when I made a reservation at last minute. A bitter experience.
The staff is vertfriendly and helpfull and we slept very well during our stay Breakfast was very poor ... lost of indonesian food and only toast and marmelade and some watermelon for continental breakfast
The staff was super accommodating and nice! I called in the middle of the night for airport pickup and they made it happen. They also offered to help me arrange private and fairly priced transportation to Ubud. Everyone was always smiling and happy and it was contagious. They were the friendliest staff during my trip to Asia. The room was basic but clean. The TV was a bit old school but it got good cable channels. The AC worked well. It was a bit pricey and breakfast wasn't included in my rate. The hot water wasn't so hot, but I didn't mind.