The Westin Maui Resort & Spa, Ka'anapali
2365 Ka'Anapali Parkway, Lahaina, Maui, HI 96761, United States
+1 808 667 2525
Cheapest
rate per night
7.9
Good
based on 602 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | $372 |
| KAYAK | $372 |
| KAYAK | $372 |
Good to know
Value for money |
6.2 |
|---|---|
Distance to city center |
3.4 mi |
Location rating |
9.0 |
Nearest Airport |
Kahului |
Distance to airport |
17.1 mi |
Rooms
Superior Rooms
$600+
Bed type
Provider
Nightly
Double bed
$600
per night
Double Rooms
$372+
Bed type
Provider
Nightly
Unknown
$372
per night
Double bed
$372
per night
Double bed
$409
per night
Unknown
$409
per night
Double bed
$436
per night
Double bed
$479
per night
Unknown
$502
per night
Double bed
$529
per night
Double bed
$537
per night
Double bed
$575
per night
Standard Rooms
$454+
Bed type
Provider
Nightly
Twin bed
$454
per night
King Rooms
$372+
Bed type
Provider
Nightly
King bed
$372
per night
King bed
$436
per night
King bed
$436
per night
King bed
$464
per night
King bed
$515
per night
King bed
$519
per night
Unknown
$554
per night
King bed
$626
per night
King bed
$661
per night
Unknown
$919
per night
Unknown
$992
per night
Reviews
Pros
| "Modern and friendly staff" | (in 58 reviews) |
|---|---|
| "Great location & beautiful pools!" | (in 9 reviews) |
| "Beautiful property and great location" | (in 58 reviews) |
Cons
| "Poor communication on shutfle service." | (in 7 reviews) |
|---|---|
| "Construction on going was annoying." | (in 42 reviews) |
| "Mandatory valet: $30 a day charge" | (in 13 reviews) |
Traveler rating
198
100
57
20
10
Time of year
Traveler type
Show reviews that mention
+
| great location | in 131 reviews |
|---|---|
| small room | in 121 reviews |
| friendly staff | in 104 reviews |
| construction noise | in 99 reviews |
| right on the beach | in 92 reviews |
| room and view | in 91 reviews |
| parking lot | in 48 reviews |
| valet parking | in 43 reviews |
| room service | in 41 reviews |
| pool area | in 38 reviews |
| shuttle service | in 37 reviews |
| beautiful grounds | in 18 reviews |
| maui | in 17 reviews |
| whalers | in 15 reviews |
| beautiful property | in 14 reviews |
| resort fee | in 11 reviews |
| walking distance | in 10 reviews |
| black rock | in 3 reviews |
-
OkayApr 20195.4
Housekeeping and spa staff were excellent.
Entire "resort" area unusable. Most pools closed. Those that were open were choked with diesel exhaust and unimaginable jackhammering between 9 to 5 every weekday. Even the spa quiet area was affected. All adults-only areas closed without notice. We spent extra money to stay here. We could have had more comfort for less money staying in a van on the beach.
-
ExcellentMay 20189.4
It was a perfect getaway!
Rooms are beautiful but small.
-
ExcellentAug 201710.0
Westin Maui Resort & Spa, Kaanapali was great! Kayak.com not so much.
The staff at the Westin Maui Resort & Spa, Kaanapali was professional, courteous, sympathetic, and attentive. They did a great job in resolving the issue that Getaroom.com [which Kayak.com outsourced to] created.
I'll have to think twice when making a reservation through Kayak.com. When I made my reservation, Kayak.com outsourced the reservation through some 3rd party vendor that I had never heard of before...Getaroom.com. I should have trusted my gut instinct and not gone thru either. When I arrived at the Westin, the staff informed me that I had no reservation on file. So I called Kayak.com, whose automated voicemail said they were closed. Fortunately, I was able to get in touch with Getaroom.com, but their staff had me wait over the course of one hour! The customer service rep from this online vendor kept putting me on hold for 15 minutes at a time. It was unprofessional and amateur at best. They said they had my reservation and that they sent it to the Westin. Yet the Westin never received it until an hour and a half after numerous attempts to get Getaroom.com to act on getting the propper email file sent. I was so tired from the ordeal that I was over the whole booking through Kayak.com. Beware.
-
ExcellentFeb 20179.1
Just one little thing....
The resort is beautiful, I had a mountain view (the cheaper rooms) and the view is still amazing. There is a new shopping plaza immediately next door with restaurants and ice cream shops. Great outdoor pools.
This resort is not cheap, which is okay. What is not okay is you have to pay to rent a crappy plastic chair to use when sitting at the beach. And then you have to pay additional money to rent an umbrella. And if you want to sit in a shaded seat by the pool you have to pay for that too. Totally bogus.
-
ExcellentFeb 20179.1
Awesome Spa
I saw reviews about the spa in travel & leisure magazine. And it and the staff met expectations. They were amazing. Also, the hotel itself is beautiful!!
The restaurant staff and the guys selling the Maui Jim sunglasses need some training on customer service. They were pretty rude. I was able to avoid the wait staff by eating else were but the towel sunglasses guys I had no choice.
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About
Overview
Dubbed as one of Kaanapali’s beachfront mega-resorts, The Westin Maui Resort Spa has more amenities than any other hotel in its price range. Couples looking for a getaway or honeymooners wanting to relax, take note that this family-friendly resort is packed with children.
The Maui Westin is in the center of Kaanapali Beach and is Hawaii’s first master-planned resort community built in the 1960s. It is adjacent to Whalers’ Village, an open-air shopping mall with beachfront restaurants and a free museum, and 10 minutes from the Ka’anapali Golf Resort and Ka’anapali Golf Course South. The resort offers a free shuttle service to these locations, the airport, and to downtown Lahaina.
Renovations have brought Hawaiian style furniture, fresh carpet, earth tones, and glass-encased showers to the 759 rooms and suites. The Westin's comfortable, modern guest rooms feature signature Heavenly beds that include pillow-top mattresses, a white down duvet, and five down pillows. Traveling conveniences such as mini-fridges, coffeemakers, flat-screen TVs, and free coffee and bottled water are standard in all rooms, and Wi-Fi is free. The suites and premium rooms offer more space with separate living areas and include ocean views.
Westin Maui offers tons of above-average amenities like four restaurants, and a full-service spa and gym. The 87,000-square-foot aquatic playground featuring five pool, two waterfalls, an adult-only pool, and 120-foot twisting water slide are main attractions for families. A full schedule of activities, including an on-site Luau are available at the resort and the kids’ club also offers entertainment.
Direct access to swimmable and sandy Kaanapali beach, plus lots of exclusive amenities make this resort a must for family vacations.
Features
7.9 Good
based on 602 reviews
8.3
Cleanliness
7.9
Comfort
8.2
Staff
6.1
Value for money
Check in |
4:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Business center
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Concierge service
Cribs available
Entertainment staff
Feather pillow
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Fold-up bed
Garden view
Shops (on site)
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Physical distancing rules
Golf
Spa
Hot tub
Cycling
Outdoor pool
Diving
Snorkeling
Evening entertainment
Key card access
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness center
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Mountain view
24-hour security
Kids' club
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Outdoor furniture
Free airport shuttle
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Pool with a view
Coffee shop
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Storage available
Private parking
Shuttle service (free)
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Ticket service
Pets allowed on request. Charges may apply.
Beachfront
Terrace/Patio
Increased accessibility
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Elevator
Hiking
Massage
Shampoo
Pool bar
Shower
Shower cap
Socket near the bed
Sofa
Alarm clock
Sofa bed
Balcony
Body soap
Bottle of water
Swimming pool toys
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
Sauna
Trash cans
TV
Conditioner
Valet parking
Desk
Dining area
VIP room facilities
Dining table
Water slide
FAQs when booking at The Westin Maui Resort & Spa, Ka'anapali
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Photos
All Photos
01 of 35
Reviews about The Westin Maui Resort & Spa, Ka'anapali
“Excellent Location, large interconnected pools, adult pool, staff was consistently very friendly.”
“Onsite restaurants, pool bars, shopping, local vendors daily, concierge service, and amazing pools”
“Clean rooms, beautiful pools, hotel decor, beach location, free shuttle to Lahaina”
“outdoor pool is best and bistro classic berger is very good!!”
“Very well located right next to the whalers village and great pool access.”
Location
Most Popular Landmarks
- Whalers Village 237 yd
- Kaanapali Beach 0.4 mi
- Black Rock 0.5 mi
- Old Lahaina Luau 2.4 mi
- Costantino Art Gallery 2.8 mi
- Maui Theater 3.1 mi
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