Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.9 "World class service."9.8 "98% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 10.0 "100% said thereception staff was great ." -
9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 8.3 "83%enjoyed the restaurants & bars nearby ." -
9.4 "Excellent pool."
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9.1 "Excellent breakfast."10.0 "100% were
happy with the price of the breakfast ." -
8.9 "Vibe was good."9.3 "93% thought, the
hotel was modern ." -
6.6 "Rooms are ok."
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5.3 "Average value."
Overall Rating
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9.9 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.8 "Terrific location."
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9.0 "Excellent breakfast."
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8.3 "Generally very clean."9.4 "94% thought
it was clean ." -
8.0 "Amenities are good."8.2 "82% thought the
building was wonderful ." -
7.0 "High comfort."
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6.4 "Rooms are ok."7.0 "70% said
rooms were clean ." -
4.8 "Value below average."
Overall Rating
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9.8 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.0 "Excellent breakfast."
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8.5 "Generally very clean."9.7 "97% thought
it was clean ." -
7.0 "High comfort."7.7 "77% said the
beds were comfortable ." -
6.6 "Rooms are ok."
Overall Rating
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9.0 "Excellent breakfast."
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6.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Loved the fountain, the pool, and how friendly the staff was very friendly and helpful. Not really
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8.0review from
It was a nice enviroment. You could hear everything through the walls. The room walls need better insulation.
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7.0review from
Location
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7.0review from
The room itself was as expected. Bathroom was horrible.. Dirty, falling apart. Dirty floor
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7.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This place is a 5 star in my opinion. Great room comfortable beds, breakfast. Just about everything you want in a hotel It's kinda hard to find an getting in an out is tricky
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10.0review from
Staff was very friendly and efficient no
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10.0review from
Very clean.
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5.0review from
This guest did not leave comments about this hotel.
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10.0review from
Hotel was clean and staff was very accommodating. Beds were extremely high. Shower heads were also high and turned toward the wall. I'm 5 ft tall and had to climb up on the tub to adjust it.
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10.0review from
Friendly staff, excellent choices for breakfast. No
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9.0review from
Nice big rooms wouldn't allow us to keep the same low rate when my husband got sick and we forced to extend our stay
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6.0review from
Beds and pillows were good. Fairly quiet for being on a busy road. Location was near were we needed to be. Basic average hotel in most respects.
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5.0review from
Over priced for room with no HOT WATER!!!! Should be some sort of refund??
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7.0review from
I have stayed at this location many times! I travel to Austin a lot and this location is perfect. But more than that, the staff is always phenomenal. Very nice, welcoming and extremely helpful. Also the free breakfast is really great. I was on the bottom floor right next to the ext door & across from the stairs. It was EXTREMELY loud. I heard every person coming in & out / up & down the stairs. There was a family staying above me. Their kids were up till 1am & then up at 6am. No sleep!
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7.0review from
Staff was cordial and helpful. Priced too high for amenities and location.
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1.0review from
The hotel charged me for my room twice. When I called to resolve the issue the front desk hung up on me twice and then would not answer my call.
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3.0review from
Staff was very nice Room was very small, only one small sofa to sit on
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3.0review from
It is a newer hotel and the staff is very nice. The included breakfast constantly ran out of coffee and yogurt and the rest of the food wasn't replenished frequently enough. The housekeeping staff forgot towels and replacement glasses and the room wasn't very clean, hairs in the bed etc.
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4.0review from
very convenient to location of wedding we attended. Also very nice breakfast area and tasty breakfast. we were kept awake off and on all night by very noisy people in the room next to us. I finally called down to the front desk to ask for help.
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6.0review from
The location was excellent. The shower head falling out of its socket while I was taking a shower. It also fell out in the middle of the night while no one was in the bathroom.
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1.0review from
Everytime I've stayed here they have double booked me and have caused massive banking issues. I wouldn't recommend this mafia style hotel to anyone
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6.0review from
The staff was friendly. The pool was very nice. I did not like that the door to my room had paint drops all over it. It just did not look professional.
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5.0review from
It was in a good area. I got double charged for the room and the staff said it was their mistake and I'd get the money back in three days. I needed a roll away bed and didn't get accommodated.
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5.0review from
It was a very nicely decorated hotel. The manager was very responsive to customer concerns. The bed was too hard for my wife. The manager put a pillowtop cushion on the bed. Then she was very happy with it. The room had only a European style shower. She wanted a bathtub. It was difficult for her to use.
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7.0review from
availability AC unit fan in the room is pointed directly at the bed
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4.0review from
New facility, convenient. They, need to improve their 'comp. breakfast' 2nd. day no milk or cereal, third day no milk or cereal, 4th day, no milk, cereal, forks, plates, OJ, etc. On day 3 SWIMMING POOL CLOSED, never changed sheets during 6 day stay, had to call each day for towels
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5.0review from
They charged our card for the room even tho we bookes theu priceline
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5.0review from
new rooms trash in the common areas wasn't emptied breakfast was unimpressive
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4.0review from
the staff was friendly We was moved twice.. water leak first time.. No hot water in the second.. third room was fine.. No microwave or mini-fridge in first 2 rooms..
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3.0review from
Staff was very friendly. Our room was dirty, food on the floor and the bath tub was not clean.
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8.0review from
Loved the fountain, the pool, and how friendly the staff was very friendly and helpful. Not really
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8.0review from
It was a nice enviroment. You could hear everything through the walls. The room walls need better insulation.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This place is a 5 star in my opinion. Great room comfortable beds, breakfast. Just about everything you want in a hotel It's kinda hard to find an getting in an out is tricky
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10.0review from
Staff was very friendly and efficient no
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10.0review from
Very clean.
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10.0review from
Hotel was clean and staff was very accommodating. Beds were extremely high. Shower heads were also high and turned toward the wall. I'm 5 ft tall and had to climb up on the tub to adjust it.
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10.0review from
Friendly staff, excellent choices for breakfast. No
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9.0review from
Nice big rooms wouldn't allow us to keep the same low rate when my husband got sick and we forced to extend our stay
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7.0review from
Location
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7.0review from
The room itself was as expected. Bathroom was horrible.. Dirty, falling apart. Dirty floor
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
I have stayed at this location many times! I travel to Austin a lot and this location is perfect. But more than that, the staff is always phenomenal. Very nice, welcoming and extremely helpful. Also the free breakfast is really great. I was on the bottom floor right next to the ext door & across from the stairs. It was EXTREMELY loud. I heard every person coming in & out / up & down the stairs. There was a family staying above me. Their kids were up till 1am & then up at 6am. No sleep!
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7.0review from
Staff was cordial and helpful. Priced too high for amenities and location.
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7.0review from
availability AC unit fan in the room is pointed directly at the bed
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5.0review from
This guest did not leave comments about this hotel.
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6.0review from
Beds and pillows were good. Fairly quiet for being on a busy road. Location was near were we needed to be. Basic average hotel in most respects.
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5.0review from
Over priced for room with no HOT WATER!!!! Should be some sort of refund??
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1.0review from
The hotel charged me for my room twice. When I called to resolve the issue the front desk hung up on me twice and then would not answer my call.
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3.0review from
Staff was very nice Room was very small, only one small sofa to sit on
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3.0review from
It is a newer hotel and the staff is very nice. The included breakfast constantly ran out of coffee and yogurt and the rest of the food wasn't replenished frequently enough. The housekeeping staff forgot towels and replacement glasses and the room wasn't very clean, hairs in the bed etc.
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4.0review from
very convenient to location of wedding we attended. Also very nice breakfast area and tasty breakfast. we were kept awake off and on all night by very noisy people in the room next to us. I finally called down to the front desk to ask for help.
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6.0review from
The location was excellent. The shower head falling out of its socket while I was taking a shower. It also fell out in the middle of the night while no one was in the bathroom.
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1.0review from
Everytime I've stayed here they have double booked me and have caused massive banking issues. I wouldn't recommend this mafia style hotel to anyone
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6.0review from
The staff was friendly. The pool was very nice. I did not like that the door to my room had paint drops all over it. It just did not look professional.
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5.0review from
It was in a good area. I got double charged for the room and the staff said it was their mistake and I'd get the money back in three days. I needed a roll away bed and didn't get accommodated.
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5.0review from
It was a very nicely decorated hotel. The manager was very responsive to customer concerns. The bed was too hard for my wife. The manager put a pillowtop cushion on the bed. Then she was very happy with it. The room had only a European style shower. She wanted a bathtub. It was difficult for her to use.
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4.0review from
New facility, convenient. They, need to improve their 'comp. breakfast' 2nd. day no milk or cereal, third day no milk or cereal, 4th day, no milk, cereal, forks, plates, OJ, etc. On day 3 SWIMMING POOL CLOSED, never changed sheets during 6 day stay, had to call each day for towels
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5.0review from
They charged our card for the room even tho we bookes theu priceline
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5.0review from
new rooms trash in the common areas wasn't emptied breakfast was unimpressive
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4.0review from
the staff was friendly We was moved twice.. water leak first time.. No hot water in the second.. third room was fine.. No microwave or mini-fridge in first 2 rooms..
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3.0review from
Staff was very friendly. Our room was dirty, food on the floor and the bath tub was not clean.
