Cons: Maybe show more features how to use car - windshield wiper, ax but he was the only one working with customer behind me
Nov 27 2016
Not easy to make changes, rates jacked up each tim
Pros: Car was fine, except for dirty windshield and smeary windshield wipers. Had to stop at a gas station to scrub the windshield.
Cons: My travel plans changed and I had to make changes to the rental. It wasn't easy to cancel my first reservation; despite trying online and on the phone to cancel, Avis still called me on the day of my original reservation asking where I was! The price went up astronimically when I made changes.
Dec 31 2016
Not at airport.
Pros: Avis Airport rep was able to help me but had to pay $20.00 more than original quote.
Cons: Car rental was supposed to be at the airport but was off sight.
Mar 8 2017
Furious. Never reserving anything with Kayak again
Cons: I specifically made sure that I reserved a car from the AUS airport but upon arrival learned it was moved to an Avis 20 miles from the airport!