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Lakeway car rental reviews and directory
Avis
Avis reviews
Car rental locations
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Avis
Locations in Lakeway
7010 Highway 71 West Suite 460
+1 512 288 5181
- 6.3
- 6.6
- 6.9
- 6.3
- 6.0
Recent reviews
9.6 Excellent
Aug 14 2016
Pros: Very friendly and helpful staff!
Cons: It seems a bit high priced.
10.0 Excellent
Aug 29 2016
Friendly staff didn't wait too long
Pros: Super friendly straight forward transaction
Cons: Maybe show more features how to use car - windshield wiper, ax but he was the only one working with customer behind me
7.2 Good
Nov 27 2016
Not easy to make changes, rates jacked up each tim
Pros: Car was fine, except for dirty windshield and smeary windshield wipers. Had to stop at a gas station to scrub the windshield.
Cons: My travel plans changed and I had to make changes to the rental. It wasn't easy to cancel my first reservation; despite trying online and on the phone to cancel, Avis still called me on the day of my original reservation asking where I was! The price went up astronimically when I made changes.
4.0 Mediocre
Dec 31 2016
Not at airport.
Pros: Avis Airport rep was able to help me but had to pay $20.00 more than original quote.
Cons: Car rental was supposed to be at the airport but was off sight.
2.0 Poor
Mar 8 2017
Furious. Never reserving anything with Kayak again
Pros:
Cons: I specifically made sure that I reserved a car from the AUS airport but upon arrival learned it was moved to an Avis 20 miles from the airport!
10.0 Excellent
Apr 3 2017
Great service and price
Pros: Sal at the Austin Airport Avis was beyond amazing. Super helpful guy and made sure I got the best rate possible. Thanks again Sal!
2.0 Poor
Apr 17 2017
The car smelled
Cons: I had to drive a car for a week that smelled like a urnal. I was really disappointed in how Avis handled the situation.
Budget
Budget reviews
Car rental locations
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Budget
Locations in Lakeway
2901 Capital Of Texas Hwy S
+1 512 732 0066
7010 Highway 71 West, Ste 345
+1 512 288 3605
- 6.0
- 5.7
- 6.7
- 5.7
- 6.3
Recent reviews
2.4 Mediocre
Aug 27 2016
Fuel penalty charge
Cons: Outrageous fuel charge for not being able to refilling the tank before drop off to catch a plane. 3× the cost of fuel.
5.2 Okay
Oct 30 2016
Location
Cons: Reservation made for downtown - delayed pickup
Problem is on Kayak - but took long time to resolve
2.0 Poor
Feb 12 2017
Pros: i booked Austin airport, AUS, when i arrived my car was at a locale 30 miles away, i will never use your company again, i was forced to pay double price
10.0 Excellent
Feb 26 2017
Barton Creek Rocks
Pros: Brand new car
Counter help very friendly
Easy in and out without a line
Convenient location for my needs
6.8 Good
Apr 25 2017
Good value! Need to sweep bettter between customers.
Pros: Service was fast.
Cons: Did' like the weed shake on the passenger and driver floorboards. It does not bother me that marijuana was in the rental car at one time,
It's safer than alcohol, but if a LEO saw it that could be bad.
10.0 Excellent
May 2 2017
Pros: Courteous, simple, and quick transactions! The car was clean and well appointed. Great experience!
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Lakeway
10907 N Fm 620
+1 512 501 3832
12326 Ranch Road 620 N
+1 512 335 4040
2300 Lohmans Spur Ste 168
+1 512 402 0375
3990 E Highway 290
+1 512 858 4104
5350 W Highway 290
+1 512 912 0332
7212 W Highway 71 Ste D
+1 512 394 9972
- 7.0
- 7.5
- 7.5
- 7.5
- 6.0
Recent reviews
6.4 Good
Nov 1 2016
Misrepresented quote
Cons: We were quoted $182 with taxes and fees and ended up paying an additional $200 in taxes and fees for a total of 380. Would never have agreed to pay that much money up front
2.0 Poor
Nov 26 2016
Dishonest
Pros: They gave me a car with less than a quarter tank, signed me up for insurance I didn't order, and tried charging me for satellite radio I didn't use. After two phone calls and a visit to the rental office, I finally got it sorted out. I won't be using them again.
Cons: They gave me a car with less than a quarter tank, signed me up for insurance I didn't order, and tried charging me for satellite radio I didn't use. After two phone calls and a visit to the rental office, I finally got it sorted out. I won't be using them again.
10.0 Excellent
Mar 8 2017
Easy rental process
Pros: Very easy pick up in Austin and drop off in Dallas (DFW)
10.0 Excellent
May 19 2017
Pros: Everything was great.
17 travelers who rented a car in Lakeway gave the car agency they used an average rating of 6.4