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Very friendly, handy for town None
Beds and other room furniture fine, water hot, towels and soap clean and replaced as necessary and breakfasts good. Heating in room failed, and though we were given a fan heater this was not really satisfactory and we were not offered an alternative room.
Very clean and modern and centrally located. Staff very helpful and pleasant.
i had booked a twin room on a lower floor. We were given the family room on the ground floor at the same price as the twin. Excellent! Lady that booked us in could have been more welcoming.
Staff very friendly Breakfast only average
Friendly welcome and attentiveness Carpet in the bathroom
The breakfast was fabulous, I had a job to finish it there was that much. Not being in the main building.
Freindly staff. Clean Rooms. Good location
A family run B&B in an excellent location for the town centre and the station if arriving by train. Breakfast very good, if slightly on the small side if hungry. Rooms in need of updating but are very clean and comfortable. Loads of free parking.
Peace and Quite nothing
Excellent supply of pastries, biscuits, coffee, fruit and daily newspapers throughout the day. Staff all very friendly and extremely helpful. Breakfast excellent. Obviously set up for conference events and did not really cater for non- business guests. Only 10 guests the weekend we stayed and hotel was too quiet at times. Bar food was adequate, but some listed menu's not available.
The staff were very helpful and willing (I am disabled) None
Central location The hotel is desperately in need of refurbishment.
Friendly atmosphere,efficient service-bottled water offered, nice touch. Parking limited decor showing it's age
Friendly staff. Excellent central position in Leamington Spa. Nothing
location Bit grubby. Wireless internet stopped working just when I needed to do some work.
Excllent central location, comfortable room, friendly staff. Nothing
Very friendly staff, good breakfast,
Charming room, good value nothing
The Lansdowne Hotel is a good family run Hotel with a good central locatoin.
It was clean comfortable and pleasant. The breakfast was adequate, but the bacon could have been more and the sauage was rather small, instead of two eggs you could put another slice of bacon.
Good food and good service Warm, ac would be a benefit
Freindly Staff Value for money size of room no bath
Easy access to NEC site The decor is a bit "tired" although I appreciate the hotel is well used 24/7
The staff were very helpfull and the location being close to the NEC The hairdryer in our room did not work.
Polite and helpful staff Tv to complecated
The hotel was comfortable When we entered the room it was freezing. There was no instuctions on how to use the heating/cooling system. We booked an early morning call for 7am, this was not forthcoming and as a result were later than expected for an engagement. When this was pointed out to reception at checkout all that was offered was 'sorry' I feel we should have been offered maybe a free breakfast as compensation.
The public areas were very welcoming, the restaurant was very good and the staff were very helpful. The coldness of the breakfast room which was almost next to the front door.
Efficient and friendly Staff Very good pool and liesure set up Room a little basic - very little toiletries and no biscuits with the coffee/tea making facilities
Hotel room had a strong smokey smell to it even thogh a non smoking hotel
ease of access to rail station & airport & NEC facilities. The staff were very helpful & polite. Would definately use this hotel again.
Not enough staff, reception unmanned for 10 minutes on arrival as staff were elsewhere. Smoking room provided having requested non-smoking - the room stank. The room wasn't ready until 45minutes after my arrival at 2005hrs.
clean and bright not enough staff in the restaurant in the evening to cope with the demand, we walked out after waiting 15 min for a pre booked table while there were empty tables.
Nice hotel close to town
Facilities were very good and the staff were friendly and helpful, the room was a good size for a family of four
Staff most obliging
Very friendly, efficient staff. Location is a bit out of the way.
The room, the convenience to various places,parking.
Comfortable beds Awful smell in the room throughout the stay (smell of sewage and ammonia) and finding broken glass on the bedside table - staff did not offer any money off the bill or any kind of compensation for this but were very apologetic. Dirty cups at breakfast, lukewarm breakfast items and stale pastries.
excellent location for surrounding areas of interest
Complimentary newspaper Excellent buffet breakfast Traffic noise from nearby road Limited storage space in the room
Very good location. Clean and comfortable room. The hotel doesn't provide car parking, though there's one nearby that's free from 6pm - 8am. Cooked breakfasts cost extra.
The location was noisy, room was tiny and being at the very top was not at all convenient for luggage especially as the landing light did not exist.
Any issues were ironed out quite quickly.
CClean bed only. I left a book in my room and despite 2 calls I am still waiting.f for a call back.o We were located at the very top of the hotel. Even though I had emailed booking.com to say I had some who had a recent operation and walkingg was difficult!
the room was nice modren and clean the breakfast was terrible, dirty crockery on the breakfast table, dirty milk, no orange juice
location,near railway station and town centre no lift and you have to pay for a cooked breakfast
helpful owner and staff grumpy neighbour
cleanliness noisy cars @ the streat beside the hotel
Not much, however that is no reflection on staff or the hotel it was my problem as my wofe died 4 weeks ago and it was the first time staying in a hotel on my own for 37 years which was a desperate experience in itself. Being right at the top of the hotel effectively 3 flights of stairs up
Cleanliness of the room and restaurant The stairs. Lift badly needed. Stairs very narrow
Staff in all depts. great. Lovely restaurant, enjoyed the menu & music. Walk away from city centre. No Lift. Very low futton style bed in my particular room.
Central and quite position in the town. The parking was a good bonus.
Breakfast was good - not too greasy. The music at breakfast was a little strange - drum and bass at some points!
It was fairly quiet ant the town was in easy walking distance I did not like the lack of space in the bedroom or bathroom
We thought the food was excellent and well presented. The staff were pleasant and helpful and the hotel was warm, confortable and inviting. It was also well placed in the town for walking. There were four of us and we would all stay again and recommend it to our friends. I didn't find anything I didn't like nor did my companions.
location in town centre hot stuffy room view of dirty wall and pipes strong smell of cooking as room over kitchen woken at 3,00 am by kitchen sounds of emptying of dishwasher! 'free for all' at breakfast not enough seats for everyone
Revamped decor and staff response. Bar menu was good in terms of quality, range and interest Use of external music speakers adjacent to bedrooms
The friendly staff My room was a cave - but I think thats why I got the reduced price?
The food service was enterprising and not "standard English". The receptionist was very pleasant and efficient. There was a party going on late one evening, and our first room was a bit shoddy (we were moved).
Handy for town centre yet on a quiet street
Nice hotel good food, nice bar. My top floor room had no cold water in the morning
thee relaxed atmosphere
the room the arrangements at breakfast
Very comfortable hotel and extremly attentive staff - would definately book again Breakfast great but evening meals very expensive and only one meal choice for vegetarians !!!
Great value, clean and well equipped rooms, excellent restaurant and bars. Welcoming reception staff
Access to gym, pool and spa facilities.
Excellent food served by charming staff The rooms were very hot becuase it was not possible to open the window fully. This made sleeping rather difficult.
Breakfast & Dinner very good Good hairdryer in useful position No drawers in room
Friendly staff, good food, and nice indoor pool.
This hotel amazed me and my friend when we stayed for one night.The facillities were more like a 5* rating, very large room with large plasma tv's. We spent afew hour in the spa to relax,afew drinks by the fire in the bar and found that the buffet breakfast was fantastic. We will certainly be booking here again for next year the room price was unbeatable in the area. nothing at all.
We stayed here when dropping our son off at Warwick Uni. Very convenient for uni, and nice part of the world. Hotel is small but rooms are clean and well designed and restaurant is good. Particularly found the staff professional and relaxed. A good team. We have already booked our return.
The superb resraurant with excellent service and value I have none
Great on-site restaurant Parking behind hotel is difficult to find on arrival and has narrow spaces
High quality feel to the room, quality textiles and linen. Excellent bed. Food first class. Will definately stay again. Although my room was beutifully finnished it was rather small - room 26. Brealfast service a little casual.
The hotel is ideally situated for my needs. It is pleasant, comfortable and quiet. Only a small point but it would be nice to be able to switch off the bedside lamp with a switch on the lamp rather than having to reach through the bedside table and switch off the power from the socket.
Beautiful characteristic building, clean modern bedrooms, polite and helpful staff, great seafood restaurant, very close to Kenilworth Castle, close to many other great bars, restaurants and pubs. I eventually had to leave.
Comfortable bed, good breakfast.
Absolutely superb idea mixing the hotel with a Loch Fyne restaurant. Excellent evening meal and superb kippers for breakfast. Couldn't believe some people were having bacon and eggs! Can't think of any.
Excellent room, clean, comfortable. Modern but plenty of character. Friendly helpful staff. Excellent food, dinner and breakfast. Not enough milk with tea-making kit. Motion detector in bathroom needs to be more sensitive to prevent blackouts. Don't need "muzak" at breakfast!
Bars One bar closed early
I thought the whole experience staying at the Manor was a very pleasant one, from the warm welcome on arrival the service at breakfast through to the help I received on departure. Nothing
Located near to NEC Staff inexperienced and not the most customer orientated. Quite expensive for the quality and the limited facilities.
Excellent hotel, highly recommended
The breakfast service & food were both good & efficient The long walk and lack of lifts to my room
A perfect setting in a beautiful suburb not far from NEC Good food and a friendly staff
The staff were very friendly even though the hotel was very quiet.Especially the lady who served in the Triumph bar and the food was excellent
It was clean and comfotable. the staff were polite friendly and helpfull
Convenient location. Low noise level from outside. Comfortable. Couldn't get a small snack with a glass of wine.
The Hotel was big but still very cosy. The standards of the rooms outweighed my expectations and I was upgraded for free as there was a better room available. I really couldnt recommend this hotel enough
Spacious room The bar was noisy but one had to consider that there was a wedding reception
My room was very spacious, clean, comfortable, and quiet. Staff were very helpful.
The room was typical clean and servicable The added costs of parking and booking wasn't inclusive of breakfast.staff needed some customer care training and attitude seemed laissez faire and an impostion th\at they had customers!
We were upgraded. Location to the town. Choice for Breakfast
We enjoyed the spa as we needed to relax after our long drive and our bad start to our stay with you. comment sent to customer service. Cold room and having to wait to have our breakfast.
the very large king size bed and the leisure facilities, food was also very nice no the hotel was very good
Bar meals poor paid £5.50 for jacket spud with cheese only just warm and the size was so small it would not fill a child. We also had a pizza at £8.50 which was one we could have gone and brought from tescos plus it was so over cooked I could not eat any of the edge as it was so hard and again only just warm.Plus the hotal as followed other hotels in which the customer has to make his owen coffee in morning which is out of a machine ( rubbish)
nice and quiet in the bedroom
On arrival the receptionist was very un welcoming. She was ubrupt and basically rude. She was also unaware of the rate we had agreed with yourselves, although did accept it
The main hotel part. The acccommodation being outside. It felt like you were going to a swimming pool.
Clean confortable room, very good value weekend rate, good breakfast in attractive conservatory. Pleasant helpful staff. Accomodation building typical of a conference venue and the main building apart lacking any character.
Very friendly staff. Excellent breakfast. Good value for money. Our room did not reflect the rooms advertised on the web site and this was a huge disappointment. Sauna not working.
the site was excellent and just a sort distance from town
Wonderful setting, good value for money. Good facilities. The furniture in the room was very basic and looked cheap. Booked double room for 2 people, yet bed pushed against wall, so not very practical for 2.
Quiet, polite staff. My wife complained that the bed was too soft
The staff were very attentive and nothing was to much trouble. They ar a credit to teh hotel and company. PLease pass on my comments.
Lovely room with plenty of hot water and contempory products. Excellent quality towels and very comfortable bed. We were impressed with the ipod dock as well. Polite staff which contributed to a brilliant evening at a wedding reception. We were a little disappointed that we weren't informed of the sauna/gym facilities as we would have loved to have taken advantage of these. Perhaps pointing this out on booking confirmations would be a good idea as we didn't have time to look at your web site.
stayed at hotel after a wedding that took place there. found the staff helpful and friendly and food was exellent. none