Lisle Hotels

I liked that it was quiet there, not a lot of other patrons.

Whenever I spoke to staff about an issue they would always want to know my room number. Once they looked me up they would say..."Oh, you reservation is made through Expedia....No that service is not available". This happened on 3 different occasions. Patrons are treated differently depending on how they book their stay. The staff didn't even try to hide that the reason my requests were being denied was because of how I booked my 2 night stay.

clean room. Comfortable bed. Good fitness room with more than the usual fitness equipment.

I was surprised to see quite a few room service dirty dishes on the floor of the hallways when we checked in at 6:00 pm. Even though the AC units were standard name-brand, they seemed louder than other units.

The kitchen was nice, and there were pots/pans available

Convenient location from highway, but far from attractions.

Serving staff

Overall state of shabiness. The hotel appears to be a relatively new hotel, while exhibiting a total lack of care to the physical plant.

The staff were extremely friendly. They were very knowledgable of the area as well. We were in town for a function & not too familiar with the area but the staff made sure we knew where things were. Plus the hotel had asked if there was anything I needed before we came & the fridge was in the room

Being a short stay ( 4 nights) I wasn't too concerned about the beds being made but fresh towels would have been nice. They gave us some when we saw them in the hall but only on 1 day the bed was made

Nothing

The room was dirty and very old.

Very comfortable, great breakfast & wonderful staff!

Plumbing system from the 2nd floor was very noisy :-(.

Slightly more expensive than I was looking for.

Needs updating. Caliber of people there not great. Staff was nice. Morning coffee little to desire.

The hotel was an older Hampton Inn, but it was clean. The TV is on the smaller side, but acceptable. My wife and I checked in and went to the room. It was nice and clean, we watched a little TV and enjoyed the room until it was time for bed. The next morning, the breakfast was mediocre.

The bed in our room was horrible. The mattress was old, very thin and not comfortable at all. While my wife tried to sleep in the bed, I couldn't. I ended up sleeping sitting up on the sofa. I have never experienced a bad night in a Hampton Inn like I did in this hotel.

When I checked in the staff was extremely nice and helpful. The rating for the hotel that I saw was 3 out of 5 stars so I wasn't expecting much but I was pleasantly surprised. The room was clean and beautiful. The complimentary breakfast was a nice bonus. I would definitely stay here again.

The bed was a bit hard for my taste but the pillows and blankets made up for it.

Comfortable beds, spacious room, nice staff.

Hallways needed a bit more vacuuming, hard to keep up with the ice melt.

It was really easy to find right off the high way. Clean, spacious rooms, great for the money. Nice that there is food right close by and outlet mall not far either!

The shower pressure was really low. Had a hard time rinsing out my hair. And walls are thin, but nothing a little sound machine on my phone couldn't take care of. But would have been more annoying, had we been staying more then one quick night.

The staff was very friendly and the breakfast had a great variety.

There weren't refrigerators in the rooms, we later found out the day we were checking out you can request one but it was too late. It seemed weird there wasn't one already in each room. We had 3 rooms and one of them was really musty smelling.

Location & Staff were great and friendly!

The room was very musty smelling. I changed rooms and it was a little better but still musty. I would have changed hotels if I had to stay more than one day. There was also a full renovation being done on the outside of the hotel. they should change the HVAC units in the rooms.

Good location. Room was clean. Very quiet. Breakfast was sparse but I brought my own so it was not an issue for me. Very comfortable room.

location

Room smelled like a smoking room alarm radio did not work poor wifi when I checked out I had to wait for the worker to finish smoking his cigarette after he leaned in and asked, "Need something?".

Nice place to stay. Gave kids a chance to swim. Large variety for breakfast.

Beware of the entrapment tactic in the rooms. Didn't realize water was not complimentary until husband already had a bottle. Wondering if the spare pillows cost as well. The bed was hard and pillows were too soft.

Price

Value for money

They let me check in very early. I arrived early and exhausted from traveling. They were very accommodating. The room was great as well and love the location.

Nothing.

Everthing you need with. Our frills.

Simple, straightforward, friendly and helpful front desk. Everything worked great.

Nothing.

Broken shower. Terrible customer service. uncomfortable bed.

Overall was pleased with the visit. The only thing I did not care for that much was the breakfast. Not very good.

Breakfast was not that great.

great rooms for a great price amazing beds extremely clean building very helpful staff

Staff was very polite, friendly and professional

Hotel was in excellent condition. Room was very clean and comfortable. - I will stay here again when in the area

Very, very clean and the front desk clerk, Oscar, was very polite and helpfull. Complimentary breakfast was a surprise as we stayed a lot in hotels lately and it is not included with the room anymore. Very pleased with the wireless internet.

We expected to have a pull out sofa in a king size suite but it wasn't the case, however, we handle it with that recliner and the ottoman for the kid. Bathroom space is divided between sink area and the rest and it is very tight.

Big rooms, adult swim, and location.

Nothing

I liked the entire stay very much. The staff was friendly (even remembering the last time we visited). The staff made extra efforts to accommodate our schedule to make our room up at a time convent to us. ALL staff, from front desk to restaurant staff to housekeeping were cognizant of us enjoying our stay and were very responsive to our schedule as to not to in any way inconvenience us.

Nothing

Terrible staff, dirty rooms, needs updated

Understaffed, Large Facility but only front door available so if you have to park at back of building you have to walk all the way around the building. Our room was almost at the back of the bldg so we had "a long" way to walk. At night this was not good...Room was dirty (#223) Had a kitchen. Mold on Refrig door, walls and cupboards dripping with dirt. Under oven hood has never been cleaned. Bathroom vent had dirt so caked on it was hanging off the vent. People smoking in front of building with no cigarette recepticle available. Kitchen sink faucet was almost completely unhinged and moved around when you turned on or off water. Would have been nice if the add said you needed to bring your own: Soap (Hand or shower) Shampoo (one tiny little tube provided - enough for one washing). blow dryer - thank goodness I brought mine because I don't normally do. The tiny (flat 1/8th inch by 2 inches in diameter) round yellow soap that was in the bathroom was a "used" one. Not wrapped and had that watered down look after many uses. Bottom Bed sheet did not fit so came off the mattress during sleep and you ended up sleeping on the mattress without a sheet. Dust on top of bed headboard, pictures, mirrors. Had to ask for anything for the kitchen, which was o.k. but not even the essentials were in the room like drinking glasses or a coffee pot. Then when we called to obtain a couple of spoons and dish cloth we were told that we had to go get it as they did not have the staff to bring it to us - in the back ninety! When the night clerk said that to just give them a call and they would bring what was needed. Overhead lights are flourescent and awful.

Door to room sticks so bad that you have to put your weight into it to get it open. Elevator doors catch and make grinding sound and you can literally see the dent/scratches on the door where it catches. Good black out curtains and air conditioner. Good sized desk but lighting is terrible. Employees are embarrased to be working there. I am convinced that any Motel/Hotel that prescribes to try to get business in the door by offering good prices, end up giving those customers the worst rooms as this is not the first time this has happened to us.

A wonderful hotel. Very comfortable room. A simple but good breakfast. The staff was very friendly.

Breakfast, good Internet connection, printer & PC with Internet available in the lobby, room price. Bus stop with a limited transport nearby.

Poor wireless in my corner room (the wired connection was good). Car or taxi is recommended (at least 1h30 to Chicago by public transport, no sidewalks around).

Great facilities, nice staf, nice location

For the price in the suburbs I come to expect complimentary breakfast, not for a Hilton company though. Also, overall it was clean except for the big toe nail I found. Guess the vacuum isn't able to go up against the wall.

Convenient to downtown Naperville. Close to restaurants: Rock Bottom Brewery, CA Pizza Kitchen, Starbucks, McDonald's and others Convenient to theater, bowiling If you forgot something target is nearby Quiet-- DId not hear road traffic from the room nor did you hear people outside your room. We did bring a noise machine though so that may account for that

Wish breakfast had been free Wish I had my latex foam pillow from home. Hotel pillows are never any good

The room was clean and well appointed. The front desk staff was very friendly and helpful with all request and questions.

WE NEEDED A ROOM NEAR WHEATON. WE FOUND THIS MOTEL ON THE INTERNET. WE WERE HAPPY WITH EVERYTHING.

Very clean with a professional staff. Nice amenities.

Cleanliness, nice tv, bathroom, bed, refrigerator, etc

Nothing

Everything about the place is Inhumane and unsanitary the worst place I ever stayed at staff was rude rooms where like a prison cell filthy no heat no phone blood on the towel life in had hair and seems like they have not washed them in months I don't know how they are still in business just horrible

The price for the rooms was very reasonable. The beds were OK (standard motel beds, not wonderful but not horrible). There was an ice machine. The heaters worked well. The rooms have kitchenettes, some more elaborate than others (we had two rooms). The location was good for our purposes. I would recommend this motel to people who need an inexpensive room in the area and aren't sticklers for cleanliness; I however would probably not choose to stay there again and don't think any of our friends would be happy staying there for any length of time.

No elevator. Our rooms were not wonderfully clean; they smelled musty, and the downstairs hallway, leading to the lobby, smelled strongly of something like a cat litter pan. Communicating with the hotel clerk in English was somewhat challenging. Small detail, but neither of the clocks in our room were set correctly. Oh, and at 9 a.m. on the morning of our departure a worker began very loud repairs to the outside of the building right in front of our rooms, which woke our kids. We called the front desk and the hotel did have the work stopped until we checked out, to their credit.

The staff are friendly and accommodating to our requests. The laundry machines were free, the grounds looked well maintained. My favorite favorite amenity was the gym. The machines were nice and well maintained.

The floors in the room had food on them. My children were great for finding these items. Also, we booked a nonsmoking room, but our room was a smoking room with some cigarette burns here and there. The scent of cigarettes was pretty bad, not so much on check in,, but seemed to worsen the next day. The staff were good to offer another room, but we had too many kids so we stayed where we were. The did give us air fresheners though, which helped a lot. Lastly, the AC unit cools the main room well, but not the bedroom. It was hot even at night.

All modern in the room. As good as a Hampton Inn for about 30% less.

Nothing.

Low rate and good location for where I needed to be.

Nothing fancy, but that is what I paid for.

no one at front desk for check in or check out. had to use phone in lobby to get someone and i had to call multiple times before they would answer. asked for a non smoking room but was given a smoking room until i said my 7 yr old daughter was with me. halls smelled like cigarettes even though i was on a non smoking floor. previous persons hair on bed linens. morning coffee was full of grounds

Room was musty and damp. Not very clean. Breakfast was pretty mediocre and coffee was awful.

The amenities were excellent. Wonderful free breakfast, great coffee, indoor pool, awesome commons areas to have guests over, beautiful courtyard. Big room with porch.

We almost cancelled due to other bad reviews but we're very happy with our room and the hotel in general. The staff was very nice and although we did have an issue with the AC, they got it right ASAP and everything went well. WILL stay again when visiting family in the area.. Nice place to have people come meet u at to visit.