Hollywood Hotel - The Hotel of Hollywood

Scammy hotel. Inconsiderate management

Breakfast

Pool not open. They charge for anything and everything, making it feel like Vegas. Difficult to park, deal with mgmt and to utilize hotel features. Pool was closed every time we tried to use it. On paper this hotel looks like a good choice but in reality it is like a cheap motel.

Horrible stay, no respect for customers

Tried to turn up thermostat but was instructed to plug in small space heater. In a very shady part of town. Problems with the electrical, couldn't run space heater and oscillating fan at the same time. Also while we were there the hotel was tearing up all the old carpet and the smell was horrible. the mattress was also very hard, woke up to the workers each morning hammering and banging away bright and early.

Questionable Stay

-Proximity to Sunset Blvd., stores, Citywalk. -Friendly staff.

-Overnight Parking was not listed before purchase & super expensive -- $25 per night! -The floors were dirty when we got into room. -The mini refrigerator was not on when we got to the room. -Air conditioning vents had funky smell. -Vending machines had few options & was broken.

Horrible management

This hotel is garbage. We were there for about 40 min at 1030pm.we were laughing but all of a sudden a man came to the door with his hand in a big of chips(looking unprofessional) and said he was from the front desk.. He then proceeded to tell us the next room couldn't sleep. Fine. We kept it down. The next night our toilet flushes for 3 hours and we couldn't sleep... Their solution was to SHUT OFF THE TOILET COMPLETETLY. THIS WAS 337AM.

My boyfriend had to use the lobby bathroom at 4am.then the asked f we wanted to switch rooms at that time of the night. But I had finally fallen asleep. So he obviously refused. Because it was after 4am,. The next morning we argued with the manager.... She kept us waiting then asked what we wanted. I wanted our parking comped.... She gave us 2 nights.... Highly disappointing considering the toilet flooded our bathroom and our belongings got soaked. DO NOT STAY HERE. JUST A SCAM. NO HOSPITALITY!!!!, argued with manager for a while before Giving up. She was nice but clearly full of horse shit. She pissed us off alot and almost ruined out trip. Try having your stuff soaked in toilet water at 4am and being told "sorry we will make sure it won't happen to the next person" these people need a refresher course..... I time.