Lucerne Hotels near Glacier Garden

The proximity to all places of interest in Luzern and the view from room. Professionalism of hotel staff and helpfullnes. Nothing really.

The location was very confenient for sight seeing and shopping. Service was good but nothing special. It was too outdated.

I liked the location and the staff. I did not like staying in a room over the bar. On two occasions I had to ask the front desk to have the noise limited/ One evening was after 11 pm and the other after 12 am.

We liked the localion, the view, the garden, the breakfast, and the service.

Central location The room we were in had a bathroom with a clear glass door whchi made the toilet clearly visible from the sleeping area! When we complained they said " is that a problem?". We solved it by taping newspapers to the door with band-aids.

The staff were generally pleasant and helpful. All the rooms are listed as wireless connected. When my computer did not work in the room I was given, they were willing to change my room the following day when another room became available. The hotel was much smaller than I expected. I came with a large roller type suitcase expecting to use elevators. This hotel has elevators between floors which requires one to use the stairs at some point when moving around in the hotel. A baby crib was left in the hallway for storage in front of my room. This gave the hotel a cramped appearance and the feel of a boarding house more than a hotel. The image I had from the website did not match the reality.

the view the bed

Location very convenient, tasteful decor, breakfast, spacious room on 5th floor for family, view of Lucerne Very "business-like".... which I can't blame too much being a city hotel... and lots of business-men crowding the bar every evening... Without e.g. a swimming pool or relaxation area, no quiet spot for those wanting to relax (other than the room of course).

The location was great. The service was very good. The breakfast buffet was very nice. The view was fantastic! No air conditioning.

The hotel is nice but the room was a bit small for a triple and at the price quoted. The view of the room was a bit disappointing although it was located next to the wooden bridge of Lucerne. But for price, the room was okay.

very comfortable to be in a single room, free wireless internet no discount in their restaurant

Home- like atmosphere.Small but clean room.Good breakfast.Free internet access in the lobby. Great location- walking distance to station, shops, museums and concert hall. The timings for room cleaning were irregular. One day they came too early in the morning and another day too late in the afternoon. Twice when I had the "Do not disturb" sign on the door they just left clean towels in the bag, instead of coming by later when the sign was not on the door.

Good position

Very good location near market area and near to lake, not too far from city train station. Several: promised Wi-fi was not working. The staff needed to be reminded everytime to refill finished items in the continental breakfast and everyday there was a curt "I don't have" for some basic item like slice bread or boiled eggs. The family room for 4 was too crowded.

Location Traffic can be very loud with an open window (no problem if closed), at least in a corner room

5 minutes from Luzern railway station

the cleaniness and warmth of rooms. Very clean bathroom and bedsheets and fresh towels everyday... it is wat i like the most when i m travelling i would have liked to have bathroom shampoos and soaps...they didnt supply anything to wash with... nowdays its difficult to take liquid when travelling and soo we were stuck. we had to run to the nearest shops for it. maybe thats something thet should look into it

Convenient location High level of street noise with windows open.

Hotel was very central and easy to travel from. Also near the train station. Staff were friendly and helpful. Would stay here again.

Location of the hotel is quite good. We had a very bad experience. The owner of the hotel seemed to be against babies, and she thought that baby food smells. So, she actually advised us against feeding the baby in the room so that the rooms do not smell.

Rooms were ok. Exterior and lobby no so much.

The room was big, very clean and very comfortable. The location was awesome!! The shower was excelent. Noisy street, make sure you carry your ear plugs with you. NB: It was summer and I had to sleep with the windows open, otherwise it would be too hot inside. (34C outside)