Lucerne Hotels near Glacier Garden

double room with in room bathroom. room was very tiny and literally no room to move.. bathroom was neat and clean.. linen were not clean.. just an ok option for 1 night.. not value for money

too tiny room and unclean linen..

great location. suitable price. nice room and bath. amazing service and breakfast.

nothing

Decent breakfast, Larger room for 3 people, The hotel staff were very helpful

Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.

The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space.

There was nothing that we did not like.

The location near to the city, and plenty of parking space in the vicinity of the hotel.

Location was ideal between the lion monument (5 minutes walking) and the lake. Easy walking distance to old town. 10 minutes.

I'm not one to complain but the noise level was absurd all day and throughout the night. The walls were thin and we could even hear the guests talking in other rooms. There was a constant banging and clanking that we could not figure out where it was coming from. The next day we figured that it originated in the kitchen/restaurant more than likely... and we were on the second floor! We weren't unhappy with the hotel room or staff, but the noise made it a somewhat unpleasant experience.

Rooms are pretty large and clean. Situated in shopping district, 3 minutes from the lake and 10 minutes from the main station and convention center. Design is very easy, but everything you need for regular staying you may find. It seems that rooms were renovated a short time ago

room is clean, very good location ,the staff is very helpful.

very small room and Poor breakfast

This hotel is extremely well located for sightseeing in Lucerne - a one minute walk to the large church (forget it's name) and a ten minute walk to the Chapel Bridge. The room was large and the bed comfortable. Nice decor. Breakfast was a real treat. Staff were helpful in making dinner reservations. Some other reviewers mentioned the church bells. We found them charming and with the windows closed we did not even hear them overnight.

This is definitely not a complaint, but even with the presence of an elevator to all floors, some persons **might** have problems going up and down the few stairs in the hallway. In our case, a staff person helped us up with our luggage.

Excellent location to the city and Lake activities all within walking distance. Room was large with great windows for light, desk, sofa and chair. Elevator. Exellent restaurant on site and breakfast was lovely in a small outside courtyard/garden. Hotel staff very helpful and friendly.

Location of the hotel is quite good.

We had a very bad experience. The owner of the hotel seemed to be against babies, and she thought that baby food smells. So, she actually advised us against feeding the baby in the room so that the rooms do not smell.

Convenient location

High level of street noise with windows open.

Friendly helpful staff. Great location with easy access to the old town and other sights.

Lack of air conditioning meant it was very hot in the room, and it was in a noisy location to have the windows open. The rate was expensive - more that it is really worth, but it was cheaper than other hotels at the time.

This is my worst experience of life by booking.com hotels, for me this hotel was cost arround 50 frank where as I pay arround 260 frank, then extra for parking, room was full of mosquitos,was very hot in aircondition system,very old hotel, for me it was like no star hotel, where as they claim as an 4star hotel.

There is nothing I like ,its my worst experience of life pay very high and get totally opposite thinking for what I payirequest booking.com, please dont offer this hotel any molre to his valued customers.

Location

Price

Staff

House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.

Location, restaurant & bar

Small rooms, weird cut/shape, overstuffed with random furniture. Too noise with next doors, hall way noises very audible, especially in the morning with the house staff - vacuuming rooms with open doors... Not exactly 5 star hotel behavior.

I liked the location the best, right on the lake.

The location was excellent and the room was nice and clean.

Good staff very helpful.Comfortable but rooms too hot.

Location difficult to locate they onformation on website was incorrect.

Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.

The entrance is not via the river but have to go one round to the back. Lugging the luggage is difficult on the copper grounds. Staffs were not very friendly or maybe we are Asians? Walls of the rooms are very thin.

The location was great.

Staff we're welcoming, friendly and professional. The food was sensational and the view over the lake truly spectacular. We extended our stay to two nights!

This is a wonderful hotel. Probably good to be aware that it's a 25 minute walk if you arrive by train.

Exceptionally friendly and helpful staff. Loved the rooms, spacious and well equipt. Wonderful views from the bar and restaurant.

It rained all the time we were there! So we were a bit too far out.

The friendliness of the hotel, and size (small). Location was excellent

The noise. Room 103 received a lot of noise from the stairwell, specially when there were a lot of people downstairs. Also a lot of smoking at the entry to hotel, when window was open, smoke came straight into the room.

Location in the heart of the old town is ideal. Breakfast is lovely. Very comfortable bed.

Very noisy outside--church bells ring every 15 minutes throughout the night and yahoos yell. With windows closed it's pretty quiet but stuffy.

The staff was very helpful and friendly.

It was further from the old town area than the website suggests.

可能我们出来的口不对，拖着箱子走了好久才找到。累死！问了好多人才找到啊！

realy magic hotel。 i love it。

Staff and location superb.

Not inexpensive.

Great Hotel with beautiful view.

Bar open only till 1 o'clock, I think in such level of the hotel bar must be open 24h.