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The central location, view of the Rhone River, nice room, great terrace, breakfast, and very professional and helpful staff. strange perfume smell to the room.
The staff were all young and obliging very nice experience The rooms were not very comfortable with only only place to relax really bring the bed but I guess that's what you call funky!!
Loved the free snacks, breakfast, endless soft drinks/water. The rooms were cozy as well with really comfortable beds and pillows. Staff is also very friendly. The manager saw our big suitcase and gave us a bigger room, so we could be comfortable. I thought that was really nice, and he always had a smile on his face! The bathroom door was a little uncomfortable because it was heavy and wouldn't stay open, but that was a minor discomfort compared to everything else.
We stayed only one night and it was perfect! We loved the location. Parking is 200mts far from the Hotel. Very clean. Quite big rooms. Toilett separated from the shower and sink. Bathroom stuff complete (shampoo, aconditioner etc). The staff speaks english. Stairs carpets a little bit old.
Central location and friendly staff. The bed could have been a bit more comfortable.
excellent central location gave easy walking access to most tourist sites
The Location, the staff, the room, the price The street is loud at night, so remember earplugs
Location. Good bathroom facilities. Helpful staff. Lift was temperamental. Carpet getting shabby.
Location is excellent and gives the possibility to investigate the old Lyon. Hotel is also close to metro
Proximity to the city centre, all shops and sights within easy walking distance. Spacious room. Quiet, room was at the back of the hotel so no nuisance from traffic noise. Not really any negative points except to say some might find the choice at breakfast limited, and might not appreciate to have a room with no view. But then one doesn't go to Lyon to stay in the hotel all day!
great location. Perfect for exploring lyon!
Cool bedroom are a must, these were good
location and a very large bed ,our room was on a corner so we had great views carpet very worn on stairs,and the price of breakfast a bit high.
Nice room, LCD tv set, the staff was all right. You have to walk at least 10 minutes to find a subway station.
It's in the best location and neighbourhood it could ever be, good to have a microwave with grill, dishwasher,ironing machine, rooms are spacious enough even for the studios. There is no vacuum cleaner or any other cleaning instrument to clean your room, as they don't do it if you are staying less than a week, Slow elevators are an issue, there is no A/C in the rooms, Rooms are clean but really old, its time for a renewal for the hotel
1) Nicely equipped kitchenette just buy your oil,salt,sugar than u have everything to cook 2) Superb location 1) Slow elevators, if you don't wanna waste your time stay in lower flats 2) In summer lots of noise coming from the street, as it is very busy, no air condition so you have to open the windows and run the fan 3) Old furniture, worn out 4) Only cable internet however its relatively fast er than wifi 5) Once in a week cleaning isn't good
Lyon is an amazing city. The apartment was in a great location in terms of the shopping district, the sites and there are two underground stops not far away. The apartment was spacious and well equipped. There were mosquitos, which was awful!Make sure to come with anti-mosquito sprays. Also the apartment looks over a very busy and very noisy bar/pub area which made it really difficult to sleep.Though the windows are doubleglazed etc. In Summer, I could imagine it being unbearably warm.
Location was excellent for the sightseeing and resturants There was a lack of convienence shops in the area for provisions and also the arrangements for cleaning were unclear. Studio rooms were very small.
The location of this hotel is surperb. On a cobbled street in the dining & partying district, this is a great spot! Kids will scream past your windows at 4 am but that that's what you came here for..right...? Situated on the Pres'quile everything is at your doorstep: clothes, food, transportation... etc. Front desk was very helpful and gave us a map we used despite the tourism office's map. Surprised to find the couch was our bed (fold-out). And stricter renting rules than Switzerland (ie pay up front, nobody collects your garbage). but location was worth it. Charming hotel in a very desirable area. Great value for money.
The location was very good with many restaurants and shops nearby. Our apartment overlooked a noisy square, so we were worried about being able to sleep, but the hotel had double layered windows, which completely blocked out the noise. The hotel had on-site parking, which was a major plus, but accessing the garage was very difficult. We had to navigate tight turns though a pedestrian area, and the remote didn't work on more than one occasion.
location was great. It has a small kitchen and a nice bath Bed was in a sleep sofa. Not quite as comfortable as a standard mattress, but was acceptable. Room was not serviced daily
location excelent, comfort good, large space per suite, good matresses, very polite staff, good and very usefull room facilites, free internet in reception lobby, problems with ventilation in the common lobbies , toilet and bathroom but not very annoing, need maybe an airconditioning system
The hotel was very central with easy access to shopping and the historical sites. The hotel was self contained and was very well equiped. Some minor maintenance issues (shower head can not be adjusted from waist height, towel drying rack is coming off the wall and instructions for dishwasher/griller etc only in French)
Excellent location right in the center of the shopping district, friendly staff, charming decor, excellent breakfast, quiet room, updated bathroom. The bathtub could have been cleaned a bit better, and for some strange reason - perhaps cultural - there was no shower curtain provided, making a shower a rather wet affair.
Very charming hotel, in the old French style of the city of lyon, located in the mere center of the city. Very confortable and spacious room. The staff was very welcomed and helpfull with any of uour request.Excellent breakfast in a beautifully decorated room.
Perfect location, excellent view (junior suite, the corner of the building), nice and helpfull personnel (special thanks to Zhanna!) The only thing (but not too importaint!) - when you step on the floor it makes a wooden sound, probably there's an old wood under the carpet.
Excellent location, friendly staff, good breakfast, very nice room with excellent bed.
The hotel reception staff and the room were lovely.
Hotel person is very kind.
Very good location for the tourist with easy access shops, rivers etc. Breakfast was disapointing. Although served until 10:30, food wasn't replenished after 09:45. Minor point. Also, due to holidays, there was no bar in the hotel.
Excellent central location
Very good location, just in the heart of Lyon. Staff was quite good and professional. This charming Hotel, besides it's an ancient bulding, give us all the comodities needed, with the "french glamour".
The suits are very spacious and well-decorated. Nice views from the rooms. Very nice old lift. Someone forgot a jacket in our room and it was also lot of web on balcony.
Nice people, very kind. We had a on window that we could open for approx 20 cm. With 3 adults we need some fresh air. Even with airco, fresh air is needed.
location is great.
Well centered and at walking distance of all interesting venues in Lyon (in particular, the old town). Very friendly and competent hotel staff; you can follow their recommendations regarding places to visit and restaurants.
It's very well located, and all the installations are ok. I found the breakfast somewhat poor (no vegetables at all, not even a tomato, no skim milk) and there were no drinks available: one had to be asking a waiter to serve drinks - while that one seemed to be saving each ml of drink.
The location of the hotel was excellent. Less than 1 minute walk from the main shopping promenade. There was the main Metro line only 5 minutes walk away linking the rest of the city. The hotel rooms were a little old and small, however we had a Junior Suite which we found reasonably spacious and was located at the back of the hotel away from the traffic noise. We ate outside for all our meals...including breakfast and this was a perfect hotel for this. Generally the rooms were a little old in style....but they were comfortable
Quiet rooms. Helpful staff.
After a long days drive, the staff was very welcoming. I felt the hotel was in a thriving downtown location as was advertised. Easy parking just one block away.
Convenient location in the city center, close to old town, shops and restaurants; comfortable and clean room; very comfortable beds; staff very helpful, solved problem with luggage lock very late at night Parking nearby, but the hotel does not have any special arrangement, so it is quite expensive; rooms need perhaps a little renovation
Value for money. Large room, Excellent breakfast, nice location
Great location near the Hotel de Ville as well as restaurants and the historic district, comfortable room with good amenities, generous breakfast buffet, very pleasant front desk staff. This place was a very good find. Easy to trip on a small step when getting out of the elevator and another small step when entering the guest room, but the front desk staff warned us about this in advance, so we were prepared.
The room decor was just lovely, the staff at reception always kind and helpful.
excellent location on presqu'ile. Opposit there is a groccery shop with everythig you might need if don not want to use a mini-bar There was no air-conditioner. Given that it was quite hot we kept the windows open but during the night were waken up several times by noise on the street
The room was warm and comfortable, the bathroom was spotless and the bed was the best away from home I have ever slept in. Tea and coffee making facilities would have been the icing on the cake but I don't think many hotels in France do that sort of thing
Rooms beautifully decorated and comfortable. Convenient supermarket across the road. Easy access to city's historical centre and restaurants et. Arrangements for car parking were confusing. Nice balcony/courtyard but discovered it was shared with the next room. Felt like I was looking through their window. Bit awkward.
The location was perfect for a short visit to the city: close to some very good restaurants, near to the river and within walking distance of most sites. The pool was much smaller than we had expected and in a rather odd location next to the breakfast area.
Staff were very helpful in providing room that suited our requirements. Excellent locations for touring city centre on foot. No.
Central location, helpful staff, comfortable, clean beautifully decorated room. Lift holds only 3 people (or 2 with luggage), breakfast seemed expensive at 12 euro each so we found nice cheaper meals elsewhere
Staff was extremely helpful and friendly. Facilities were clean. Decor was interesting and stylish. Breakfast selection was superb. Excellent location. An overall positive experience. Would definitely stay here again.
Beautiful clean new looking room. Wish we could have stayed longer. It was further from the train station than we thought.
Great location, excellent staff, very pleasant and clean rooms The bathroom was small
Great location, walk to everything, public transport just next door (tram), new bar next door by the same owners. Nice terrace garden. I've stayed several times and have to say I was disappointed this time. The hotel is looking dirty and seriously needs a re-paint! Marks and stains everywhere on the walls (most of the rooms are 100% white so very noticable) and there was severe water damage in the bathroom, including peeling paint and mold. No drinks in the frige like the old days. Hotel simply not as nice as it used to be a few years back, feeling run down. Breakfast staff a bit unfriendly, Internet didn't work well, matress could be replaced... Overall too expensive for what you get.
Charming hotel with friendly, helpful staff. Very clean and the sitting areas are adorable
location, concept of school rooms, free water and soda and apples
Brilliant location. Off street secure parking. Interesting 'school' theme. Friendly staff. An ideal location for discovering Lyon
The facilities of the hotel ( location, breakfast, drinks in each level) They are very sympathics too White is a good color for rooms but they need to be constantly very well cleaned
Free non-alcoholic drinks in the fridge on every floor were a great bonus!
The hotel has a lovely atmosphere, and is in a great location.The bathroom was nice and spacious, and I loved the balcony which stretched over both the bedroom and the bathroom. The fridge on each floor with the complimentary drinks in it was a nice touch. It's a bit overpriced, the bedroom was barely big enough for the 2 of us and our small bags. Our room was not cleaned on our last night, even though the staff were next to our room when we left that day.
Nice staff, great breakfast. Room & bathroom were both very big. Free wi-fi and free sodas & waters. Great loacation, walk to everything. Nice outdoor terrace for relaxing.
Friendly, helpful staff, funky theme, very white and clean, comfortable beds and large shower.
The location of the hotel was very good. The secure parking excelen.t The theme of the school was a reasonable idea but it was taken to a level where I felt it nterfered with comfort.
Hotel staff attitude was friendly and helpful. The design was nice and different. Like the idea of complimentary soft drinks, very thoughtful.
Terrific experience. Great concept, great location and very pleasant, helpful staff. And I didn't even like going to school!
Friendly staff, very comfortable, clean room. It was close to the centre of Lyon.
A cosy room, quiet, with a view of the river, central location I did not know that there is such a problem with parking in the area. The reception clerk was very not helpful to find a solution (give me an advise where I can park my car), only saying that I had to book parking in advance. I would appreciate if he could direct me somewhere, but the attitude was - "don't bother me, it is your problem".
confort - good bed a better soundproofing because of wooden stairs
Le Phenix Hotel is well located, just in the older part of Lyon with all the bars, pubs and small restaurants. The rooms are big, well decorated, we had a great view on the river Saone. Breakfast was served in the veranda which was also nice.
Quiet room and clean but I would not go so far as to call it deluxe Reception staff were not very knowledgeable about local transportation offers.
Location is perfect, close to old town. The size of room is very good. Breakfast was sufficient. Parking can be a problem thus hotel has a garage at back street.
The reception and friendliness of the staff and the size of the room and its quietness.
Helpful staff Tobacco smell in room. Although non-smoking, there weren't any notices in the room, and there was in fact an ashtray in the bathroom
Very helpful staff, spacious and clean room, very convenient place for touring around Our executive room is not lift landing and the bedroom is on the 'upper deck', not satisfactory air conditioned during sleep
Good location in Lyon Vieux. Practical garage. Nice spacious room with view on the river. The breakfast could have been better.
Good service and friendly staff.
Comfortable bed; located near metro station. First floor entrance on a tree-lined avenue with many nice (expensive) shops. Quite dead after dark. Clean bathroom; terrycloth robe & slippers, spoiled by dirty fabric shower curtain. (3-night stay) Inhospitable atmosphere and poor overall quality; not 3-star. My room was tiny (double bed with about 18" on each side); facing interior court (with garbage bins); furniture was cheap, shabby, chipped laminate. When I asked (the proprietoress) to change my room she replied "what do you expect for the money you're paying" & that a front room cost more. Her husband (?) became angry & defensive when I showed him the dirty shower curtain. He did change my room: at front; listed at same price as the one I had. Breakfast was only breads, coffee & juice. Meagre offering laid out on the bar was extra. Shabby, poorly lit public areas; no one on duty after midnight. Creepy triple-locked front door.
The hotel is conveniently located. The friendly and polite personnel. Convenient beds, pleasant atmosphere.
safety, cozy, location, small, authentic breakfast too expensive, a bit noisy, very small room
Nice room and friendly staff. Location is great as well.
The instant service and readiness to fix the matter when the internet connection wasn't working Got the impression that the room was 'upgraded' from single to double when we arrived two. The bed was so small that it disturbed our sleep and therefore influence our overall rating of the hotel
Very helpful and pleasant staff, The room was clean as was the bathroom and linen/towels. My only real minus point was the lack of kettle for making a cup of tea in the room, at this level I would have liked that and it would have made my stay all the better.