Guest reviews
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.7 "Easily accessible by car , said 97%." 10.0 "Good access to the airport , said 100%." 9.1 "Great parking , according to 91%." 7.1 "City centre within easy reach , said 71%." -
8.7 "Breakfast is good."9.5 "95% were
happy with the price of the breakfast ." -
8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 10.0 "100% found therestaurant service to be one of the best ." -
8.6 "Good value."9.5 "95% were
happy with the price of the breakfast ." -
8.6 "Pool is good."10.0 "
Clean pool , said 100%." -
5.9 "Rooms are ok."6.9 "Only 69% said
rooms were big enough ." -
5.4 "Average comfort."6.9 "Only 69% said
rooms were big enough ." -
3.9 "Vibe wasn't good."2.4 "76%
criticized the unstylish hotel ."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.6 "Easily accessible by car , said 96%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.6 "Pool is good."
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
8.6 "Breakfast is good."9.4 "94% were
happy with the price of the breakfast ." -
5.4 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." -
5.2 "Average comfort."6.6 "Only 66% said
rooms were big enough ." -
3.9 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.7 "Pool is good."
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
8.6 "Breakfast is good."
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5.9 "Rooms are ok."
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5.5 "Average comfort."
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3.8 "Vibe wasn't good."2.6 "74%
criticized the unstylish hotel ."
Overall Rating
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9.7 "Terrific location."
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8.7 "Breakfast is good."
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8.5 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.4 "Good value."
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5.1 "Rooms are ok."6.4 "Only 64% said
rooms were big enough ." -
4.8 "Not very comfortable."
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3.6 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ."
Overall Rating
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9.6 "Terrific location."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.5 "Good value."
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8.3 "Breakfast is good."
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7.7 "Tasty food."
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6.1 "Rooms are ok."5.1 "
Beds were acceptable for 51%." -
5.7 "Average comfort."5.1 "
Beds were acceptable for 51%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
We had a change of plans and needed to shorten our stay. I called within the amount of time allotted to make changes. They would not refund me a night stay. They instead said they could cancel my reservation and rebook for $5 more! Why would I pay $5 more to stay less time? We canceled our reservation and went else where.
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6.5review from
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool. I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
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6.0review from
Clean & comfortable room. Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
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6.8review from
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
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8.5review from
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
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9.4review from
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
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8.0review from
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
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8.0review from
Clean, comfortable room. Breakfast was good.
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10.0review from
Definitely recommend this hotel. Great location, very clean and comfortable.
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6.5review from
Breakfast
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6.0review from
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
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10.0review from
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
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8.0review from
Great breakfast
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6.2review from
Shuttle only ran after 6:00am. I needed to leave at 5:00am. So I needed taxi which cost extra 17.00 $. Also refrigerator in room did not work. The staff running shuttles did not help with luggage. So if you need shuttles before 6:00am and need help pick someplace else
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6.8review from
Location was great, staff was friendly, easy check in, like the sitting area and micro/fridge in room. TV was great, beds were comfortable. Both mornings, the breakfast items were lukewarm. Our toilet worked "funny" the first night and handle broke the second night. Someone was smoking a lot in a room near us despite the fact that it was a nonsmoking area. Staff appreciated our reporting this but the smell was still in the air.
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10.0review from
Despite the lower star rating and cheaper price, I actually preferred this Best Western over Madison's Radisson that I stayed at the next night! Best Western didn't have the looks, but pretty much won in every other department: clean, friendly staff, standard room has a living room area, microwave, very large flat screen TV, better shower head, better breakfast. It didn't have the sleep number bed, but it was broken at Radisson anyway, and the remote was all sticky. Highly recommend this Best Western!
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7.6review from
Very accommodating. Staff was friendly and they let known local services and attractions
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9.0review from
Rooms were very clean and inviting. Staff was very capable, friendly and expedient. It was nice to have later pool hours. A nice breakfast like that makes for a great value for a family of four. Just needed a crib/ pack-n-play available for a truely family friendly night. Had to make a makeshift baby bed with the one pillow and blanket available at the front desk. And watch out at the pool. Tiles are uber slick.
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8.5review from
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
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9.4review from
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
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8.0review from
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
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8.0review from
Clean, comfortable room. Breakfast was good.
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10.0review from
Definitely recommend this hotel. Great location, very clean and comfortable.
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10.0review from
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
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8.0review from
Great breakfast
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10.0review from
Despite the lower star rating and cheaper price, I actually preferred this Best Western over Madison's Radisson that I stayed at the next night! Best Western didn't have the looks, but pretty much won in every other department: clean, friendly staff, standard room has a living room area, microwave, very large flat screen TV, better shower head, better breakfast. It didn't have the sleep number bed, but it was broken at Radisson anyway, and the remote was all sticky. Highly recommend this Best Western!
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9.0review from
Rooms were very clean and inviting. Staff was very capable, friendly and expedient. It was nice to have later pool hours. A nice breakfast like that makes for a great value for a family of four. Just needed a crib/ pack-n-play available for a truely family friendly night. Had to make a makeshift baby bed with the one pillow and blanket available at the front desk. And watch out at the pool. Tiles are uber slick.
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6.8review from
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
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6.8review from
Location was great, staff was friendly, easy check in, like the sitting area and micro/fridge in room. TV was great, beds were comfortable. Both mornings, the breakfast items were lukewarm. Our toilet worked "funny" the first night and handle broke the second night. Someone was smoking a lot in a room near us despite the fact that it was a nonsmoking area. Staff appreciated our reporting this but the smell was still in the air.
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7.6review from
Very accommodating. Staff was friendly and they let known local services and attractions
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2.0review from
We had a change of plans and needed to shorten our stay. I called within the amount of time allotted to make changes. They would not refund me a night stay. They instead said they could cancel my reservation and rebook for $5 more! Why would I pay $5 more to stay less time? We canceled our reservation and went else where.
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6.5review from
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool. I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
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6.0review from
Clean & comfortable room. Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
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6.5review from
Breakfast
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6.0review from
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
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6.2review from
Shuttle only ran after 6:00am. I needed to leave at 5:00am. So I needed taxi which cost extra 17.00 $. Also refrigerator in room did not work. The staff running shuttles did not help with luggage. So if you need shuttles before 6:00am and need help pick someplace else
