Eurostars Madrid Tower

Eurostars Madrid Tower offers a variety of dining options including Volvoreta Restaurant, which offers a menu of Mediterranean specialties, and a comfortable lounge bar for evening relaxation.

Eurostars Madrid Tower is conveniently located near attractions such as the Royal Palace of Madrid, Plaza de Oriente, and Museo del Prado, making it an ideal base for exploring the area's well-known landmarks.

Eurostars Madrid Tower prioritizes guest safety with measures such as daily housekeeping, physical distancing rules, and the use of effective cleaning chemicals. The hotel also provides hand sanitizer in guest accommodation and key areas.

Guests have praised the extremely kind and helpful staff, highlighting their fantastic service and great hospitality. The staff is known for being friendly, attentive, and always ready to help in any situation.

Some guests have expressed concerns about issues such as the availability of hot water, room service, and the functionality of certain amenities. Additionally, there have been comments about the breakfast and the neighborhood's distance from the city center.

Some guests mentioned that rooms without balconies are available, so if having a balcony is important to you, be sure to request this when booking.

Several guests reported maintenance issues such as faulty air conditioning, leaking showers, and worn-out furniture. It may be helpful to inquire about the maintenance status of the rooms before booking.

The hotel is a bit far from the city center, so be prepared for additional transportation costs if you plan to explore the city frequently.

While some guests praised the breakfast, others found it lacking, with reports of poor coffee quality and unorganized service. Consider this aspect if breakfast is an important part of your stay.

Some guests mentioned that certain amenities, such as breakfast and spa usage, incur extra charges. It's advisable to clarify these additional costs before booking.

A few guests noted issues with noise from the air conditioning and the neighborhood. If sensitive to noise, it may be beneficial to inquire about the soundproofing of the rooms.

Several guests expressed dissatisfaction with the housekeeping, citing cleanliness issues and a lack of attention to detail. It may be helpful to inquire about the housekeeping standards before booking.

Some guests reported issues with room facilities such as TVs, showers, and lighting. It may be beneficial to confirm the functionality of these facilities before your stay.

The hotel offers a shuttle service to the airport, which can be convenient for guests. Consider utilizing this service for a hassle-free journey to the airport.

Many guests praised the friendly and helpful staff, particularly the concierge. Don't hesitate to seek assistance from the staff for recommendations and guidance during your stay.