Pros (+) Yes. Everything was superb
Cons (-) Nothing comes to mind.
5 stars
Eurostars Madrid Tower
Photos of Eurostars Madrid Tower
Overview
Featuring views of Madrid, this 5-star hotel is a brief stroll from Madrid Chamartin Railway Station. It is a two-minute stroll from Cuatro Torres Business Area and is moments from the area's well-known attractions.
Guests of Eurostars Madrid Tower can unwind with a variety of relaxation facilities at Spa & Health Club, which features a sauna, a Jacuzzi and a Turkish steam bath. Amenities include complimentary wireless internet, body treatments and 24-hour room service.
This sophisticated hotel features rooms with an en suite bathroom, air conditioning and a TV. They each offer an in-room safe, a desk and a hydromassage shower.
During their stay at Eurostar Tower, guests can dine at Volvoreta Restaurant, which offers a menu including Mediterranean specialties. Each evening, guests can relax in the comfortable lounge bar.
Eurostars Madrid Tower provides private parking on site and is an easy car ride from Royal Palace of Madrid, Plaza de Oriente and Museo del Prado. The hotel offers a shuttle service to Madrid-Barajas Airport, which is only a 15-minute drive away.
Latest deals for Eurostars Madrid Tower
Superior room
Standard room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Eurostars Madrid Tower
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toothbrush
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Dining
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Steam room
- Spa and wellness center
- Massage
- Sauna
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle
Things to do
- Hot spring bath
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Eurostars Madrid Tower
8.9
Very good
4129 verified ratings
Wonderful
2261
Very good
649
Good
525
Okay
218
Fair
235
Mediocre
105
Poor
136
Summary of reviews
Guests say
Guests generally appreciated the hotel's cleanliness and breakfast options, highlighting the elegant and luxurious atmosphere. However, there were notable complaints regarding the service, particularly with the front desk and pricing discrepancies. Some guests also mentioned issues with the spa not being included in the price and problems with room amenities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
1940 reviews
9.1 out of 10
12 reviews
9.6 out of 10
2 reviews
All reviews
Pros (+) I liked everything about the hotel, elegant, clean, luxurious, great service, overall a great hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Eurostars Madrid Tower?
Eurostars Madrid Tower offers a variety of dining options including Volvoreta Restaurant, which offers a menu of Mediterranean specialties, and a comfortable lounge bar for evening relaxation.
Are there any nearby attractions to visit during a stay at Eurostars Madrid Tower?
Eurostars Madrid Tower is conveniently located near attractions such as the Royal Palace of Madrid, Plaza de Oriente, and Museo del Prado, making it an ideal base for exploring the area's well-known landmarks.
What can guests expect from the hotel's health and safety measures?
Eurostars Madrid Tower prioritizes guest safety with measures such as daily housekeeping, physical distancing rules, and the use of effective cleaning chemicals. The hotel also provides hand sanitizer in guest accommodation and key areas.
How is the staff at Eurostars Madrid Tower described by previous guests?
Guests have praised the extremely kind and helpful staff, highlighting their fantastic service and great hospitality. The staff is known for being friendly, attentive, and always ready to help in any situation.
What are the common concerns raised by guests about Eurostars Madrid Tower?
Some guests have expressed concerns about issues such as the availability of hot water, room service, and the functionality of certain amenities. Additionally, there have been comments about the breakfast and the neighborhood's distance from the city center.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests mentioned that rooms without balconies are available, so if having a balcony is important to you, be sure to request this when booking.
Check for Maintenance Issues
Several guests reported maintenance issues such as faulty air conditioning, leaking showers, and worn-out furniture. It may be helpful to inquire about the maintenance status of the rooms before booking.
Be Mindful of Location
The hotel is a bit far from the city center, so be prepared for additional transportation costs if you plan to explore the city frequently.
Evaluate the Breakfast Experience
While some guests praised the breakfast, others found it lacking, with reports of poor coffee quality and unorganized service. Consider this aspect if breakfast is an important part of your stay.
Be Aware of Additional Costs
Some guests mentioned that certain amenities, such as breakfast and spa usage, incur extra charges. It's advisable to clarify these additional costs before booking.
Consider Noise Levels
A few guests noted issues with noise from the air conditioning and the neighborhood. If sensitive to noise, it may be beneficial to inquire about the soundproofing of the rooms.
Check for Housekeeping Quality
Several guests expressed dissatisfaction with the housekeeping, citing cleanliness issues and a lack of attention to detail. It may be helpful to inquire about the housekeeping standards before booking.
Inquire About Room Facilities
Some guests reported issues with room facilities such as TVs, showers, and lighting. It may be beneficial to confirm the functionality of these facilities before your stay.
Plan for Transportation
The hotel offers a shuttle service to the airport, which can be convenient for guests. Consider utilizing this service for a hassle-free journey to the airport.
Seek Assistance from Helpful Staff
Many guests praised the friendly and helpful staff, particularly the concierge. Don't hesitate to seek assistance from the staff for recommendations and guidance during your stay.
Location
Paseo De La Castellana, 259 B, 28046 Madrid
What's nearby
- Paseo de la Castellana1.5 mi
- Estado Santiago Bernabéu1.6 mi
- Universidad Complutense de Madrid3.1 mi
- Las Ventas3.3 mi
- Community of Madrid Sports Center3.7 mi
- Plaza de Espana3.9 mi
- Principe Pio3.9 mi
- Plaza de Cibeles3.9 mi
- Madrid City Centre4.2 mi
- Puerta del Sol4.2 mi
- Teatro Real4.2 mi
- Plaza de Oriente4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eurostars Madrid Tower
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $259 |
Average price (weekend night) | $225 |
When to book a room at Eurostars Madrid Tower
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Eurostars Madrid Tower
FAQs when booking at Eurostars Madrid Tower
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See most recommended stays in MadridGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 4.3 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 6.2 mi |
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