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the staff was very friendly, there was large variety and amount of food and all of them was very delicious. long breakfast and dinner time. high level programs in the evening, new entertainers every day. they could have an internal pool as well.
That the staff are nice and always helpful. That the air conditioning was no longer working from 2-7 October 2008
I had a halfbord during my stay > excellent food! Too much noisy people at the hotel and outside bars too near > sleeping was not easy at the night!! No peaceful hotel!
Activity on the pool, cleanliness of the reseption area. Program. They don't have pool towels even on sale and you can't use the ones in the room. They charge 30euros for the use of fridge in the room (does not include any drinks).
The atmosphere! Everyone, staff and guests were friendly. Food was excellent and even though we stayed at the end of the season the hotel still endeavoured to keep their guests happy and entertained!
cleanliness,due to recent refurb and choice of foods more british tv for the evenings
Everything was perfect!Lovely hotel, pool area was outstanding! Miquel from Recept was extremely friendly!!! Walls in the room could be a bit thicker
Staff was very friendly, helpfull, hotel looks very good and very close to centre and beach and all pubs and caffees everything was good
Very modern reception area, also the bar and entertainment area very modern. Lovely swiming pool and plenty of sun beds and tables and chairs. Food was good with plenty of choice.
For he price the hotel was very good clean and modern the pool area was very nice to would stay there again. Had 2 meals in the hotel which was breackfast and tea and was not impressed with the food at all. Would stay in the hotel again but room only the food in the cafes and restaurants were far better and good value.
the rooms were spacious, and the music was very good, although a little loud first thing in the morning. music was a little loud first thing in the morning and the staff were a little rude, but not them all.
location is excellent, close to beach, pubs and clubs. the pool is excellent poor quality rooms and the loud music from 10am each day. Rooms booked are not available so moved to 2 different rooms
Loved the music, tho was slightly loud, but that's what the hotel's like so as long as you know before hand it's fine. Plus they don't put the music on til after 11am which is fine in my opinion, and on til 8ish, ideal for getting ready to go out. Loved the huge pool area, go the sun all day. Location was great for the beach and bars. Price was fantastic. Wouldn't book it for a long stay but was excellent for our short break. Sun loungers were quite uncomfortable, gave a few of us bad backs. And the music was sometimes too loud.
Clean well located hotel for a weekend break More crockery in the room but I understand a lot of young people will stay and it probably gets broken!
This hotel is designed to suit groups of friends who like music and DJs on during the day and who want a lively atmosphere. It does exactly that. Families wouldn't stay there. We went for a 40th weekender and it was exacctly right for our needs. We actually got 2 x 1 bed apartments next to each other which was great - more space and an extra bathroom. Beds were very comfortable and showers always hot. Don't stay here for a relaxing break, but for groups wanting a fun hotel, this is the perfect place to stay. Excellent fun! Check in took a while as you have to pay on arrival which takes time if there's a queue. I would have preferred to have paid before we got there.
The location to the beach was great, as well as the lift down to the beach. Breakfast was good, except for the last day, when the hotel was closing for winter. Rooms were not four star. Bad pillows, uncontrolable water temperature/pressure in the showers, airconditioning not effective and staff were not polite or helpful.
The position and views were excellent. The rooms were adequate for a 4 star and the chambermaids pleasent and efficient. The pool was pretty awful, cloudy and unpleasent for 3 days and then closed for the rest! The food was pretty average as well.
This hotel is very close to the beach, the sea view can be see from the room. Breackfast is good and has various menu. The good restaurant is not near the hotel, and the air conditioner takes a lot of time to cool the room.
We enjoyed the peace and quiet, the hotel was very well ran. Reception staff were lovely and polite. The security man at the lift to the beach from the hotel did not believe were staying there he took some convincing that we were!! Maybe because my husband had a football top and a cap on !!!!!!! He was definitely judging his book by the cover. Would go back!
Well situated in Magalluf area. Good breakfast. The room was too noisy as it was right bellow the main air conditioning system of the hotel and there was a door leading to the room next door. It was possible to ear everything from the room next door. Room not according 4 star rating that hotel has.
Near the beach. Walking up the hill to get to the hotel each time.
The breakfast had a nice array of food and we had a beautiful view from our room.
Direct access to the beach, 5 minuts walking to disco&pubs area - but you won't hear anything in the hotel :) - would go again.
The hotel is close to the beach No service from the staff. The hotel cleared the mini-bar one day before we leave the hotel. They really have a problem with service.
The hotel is in a perfect location, just far enough away from all the noise at night but still only a two minute walk to nightlife and also an easy 10 minute walk to the quieter Palm Nova so you have the best of both worlds. Walkable distance to all activities. Hotel very clean and staff friendly. There is nothing we didn't like about the hotel
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
Well designed hotel friendly efficient staff Nothing
Accommodatng reception staff, excellent breakfast
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
The ample space in the junior suite, cleanliness, friendliness of all staff
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
location air conditioning unit was full of mold = unpleasant smell
Very clean rooms and good breakfast
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
Central location, close to restaurants and bars. Good breakfast.
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
Location and view Service and food
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
The relaxed atmosphere
the relaxed feeling we all had my daughter was badly sunburt even though she used a factor 50 and the lifeguard would not let her wear a t shirt to cover up he said for safety reasons but there wasmore danger from the inflatable bed and balls in the pool
the food and the staff of the restauran are very good and the maids are kind, and they really clean the room. the intertainer staff are excellent they really do there work ill would give them the star that the hotel needs. the beds are too hard it's not comfortable to sleep on, the reception staff services are poorly. the TV are too small and too high to watch and few english spoken station.
Good clean comfortable room my only coimment is TV stations are poor especially english stations and I would like to have a tea & coffee Making facilities in room. No I would highly recommend it as Good value for money
Excellent breakfast, good location, close to the bus station and 1 minute from the beach. Friendly staff. Even though the room was clean, it is very small and the bathroom does not have a draining hole. Thus, after shower you will have a small pool in the bathroom.
The pool and playground area was excellent. And it was nice to be so close to the beach. Very convenient to the airport and worked out great to stay for one night, I wouldn't have wanted to stay any longer. Breakfast wasn't super, while the lobby and pool area was very nice, the rooms have not been redone in a while, fine for one night.
the hotel is so close to the beach and all amenities,and the staff are very helpful and friendly,the hotel puts on entertainment each day and night ,it's suited to an older customer base but we enjoyed our stay very much so much so we are returning in a few months
I guess you get what you pay for. Ant infested room. Next to really noisy pool area. Full of worst type of yob holiday maker
the staff, the loction, the entertainment good and no lager louts.Swift check in. In the dinning room the tables are too colse together.
Very close to the beach and tourist attractions. Very helpful reception staff.
was clean place to stay rooms are nice ! no entertainment was many groups of 50 at a time coming back to hotel at 5 or 6am in morning drunk banging room doors !
The size of the room / restroom is perfect, clening is really 4*. Small but nice & clean pool. The food is fabulous (we had hb) ... varios & quality .... 4* :-). Overall I shold rate the hotel insteed of 4* , only with 3*+ Who coordinate the remake of the hotel in 2007 really doesn't cares about the details on the quality of finishings (ex. the cermaics in the restroom, reception (which is really ugly), balcony, decoration of the corridors etc. Poor child entertainment possibility ... almsot zero (exist a small & nice pool for childs but the water there is cold as ice). The halfboard at dinner is really exagerated because you have to pay even for a glass of water :-( and a few of the restaurant personell is really "hunting" you to catch you > if you take something to drink, immediately overcharge you with 2,5 eur. One of them, javier, want it to charge me with this ammount because I gived to my 4,5 years old child, to drink from my own water.
Good location, just a few minutes walk form the beach and the busy area of Magaluf. Room had pool view and balcony and was recently re-decorated. Definitely not four star. It rained the first few days of our stay and there was nothing to do inside the hotel! No gym, indoor pool, or much else. The billiards table was outside+paying! We were half-board, and when we got to the hotel we were told we'd have to pay 2 Euro pp for drinks - not bad, but one night we didnt want drinks and tried to take a glass of tap water, but were told we couldnt!
The cleanliness and the selection of food available in restaurant
situation excellent pool lovely room very very clean housemaid lovely lady I did not like the food as everyone staying at the time said the same. I complained the soup was the same for 6 days vegetable every day!!!! I did not like the dining room staff but everything else was wonderful, dining room has let the hotel down.
meal too much of drunk British
Just to say food was not very warm.People using microwave to heat food.
The salad bar was fine. The hot food was always cold. The pool bar food was absolutely disgusting.
staff i friendly. not to far from the beach terrible food! room had a weird smell
exceptional stay no indoor swimming pool
Comfortable and very clean Food was very limited choice and tasteless, so wouldn't recommend food at all
The hotel is centrally located in Magaluf with easy access to beach etc Food very poor Rooms small and poorly appointedWalls paper thin Attitude of staff varied from friendly and efficient to surly and unhelpful
Good and Pleasant service, very central , Excellent overall. no
Very friendly staff.Excellent pool area with plenty of space.Close to beach etc.
Good location. Staff at the bar was not helpful.
flexibility of meal times. either lunch or dinner with half board accommodation. also times for breakfast very flexible. there was nothing i didnt like.
next to BCM
Laid back, friendly atmosphere/staff and central location.
I enjoyed the stay at the hotel. The cleaners were very friendly !! The hotel was extremely clean, and although it is next to BCM it is extremely quiet within the hotel. You would not think you were in the centre of Magaluf. Some staff were very rude, it was the bar staff within the restaurant onsite. They were very rude, and sometimes ignored you entirely. However the staff welcoming you at the restaurant doors were very polite.
good value for money. nice choice of food
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
Location, location, location....
how the hotel is situated thin walls, noise from other rooms
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
The breakfast buffet hade a wide variety of food - very good.
Location and breakfast
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
Lovely hotel with big pool, and if the weather aint good, then there is a heatet indoor pool. We absolutly enjoyed the stay. Easy transportation with bus to Palma.
close to the airport, but no airport/flight noise. next to the beach but back from the main road. staff friendly and attentive.
breakfast being referred to constantly as "You English" by the bar staff
Very clean Hotel, freindly helpful staff, wide choice of food value for money, easy access to beach activities available if you wanted to participate. Excellent stay.
Great rooms and good rates if you book off the main holiday season (October for example). The breakfast buffet was excellent. A bit noisy in the morning. I had to use the PCs connected to the Internet in the lobby, which were _very_ slow and standard applications like maps.google didn't work at all, but the fee was 10 euros/hour (and the minimum time was half hour). When I complained, the person responsible at the reception desk replied that it was not their business and that I should talk instead to the internet provider company, although I had bought the ticket at the hotel desk 20 minutes ago (of course they didn't offer the money back!). Not the kind of answer you should expect at a 4* hotel.
It was a very nice hotel. The staff was helpful and friendly and the buffet was great and had a variety of food.
Very nice and helpfull staff, hotel has his comfort but I would classify it as 3 stars. Architecture and decoration are old fashioned. But all clean and in renovated style. The breakfast is excellent and value for money 8,50 euro´s
nice for kids they enjoyed the shows and mini club indoor pool was closed
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
Cleaniness of the rooms Bar was very expensive
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
lady in the room next to use, were very noisy!!!
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
excellent breakfast sometimes the people at the reception could be smilier
great location for city break only one small lift
location, modern spacious rooms
The location of the hotel was ideal for people wanting to enjoy the nightlife along the Magaluf strip. The hotel was within a couple of minutes walk to the main street of bars etc but it was still peaceful. I would definately recommend this hotel to groups of young people but families may be put off by large groups being in the same hotel.
Good location, near beach and bars. Very lively round the pool. Rooms spacious and clean.
the bar and pool areas
close to bars,clubs,beaches and restaurants ideal. bit too quiet around the pool in the day.drinks from bar much more expensive than buying from thier own supermarket.
The hotel is located in the heart of the resort for me the outside pool was not in use and no hot water
it ia close to all the shps and bars none we just love it
The friendly helpful staff. The cleanliness of the hotel and the good food.
We have been before to the Sol magalluf Park, we love it. It is situated in a very nice place.
good facilities freindly staff nothing
Good value for money. Relatively clean facilities and OK breakfast. Excellent location between two beaches. Reviews on this hotel were complaining about noise problems, but I didn't notice any significant disturbance. Seemed to me like hotel staff wanted to focus on this issue as there were posters encouraging to inform any disturbance to front desk. Slow and hot elevators.
Close to the nightime action and the beach. All the staff were very helpful and those in the dining room were very frendly and efficient. The food was far in excess of my expectations. Kathy Hofman, the PR lady, even arranged a cold supper for us as we were late arriving. The bedroom needed a coat of paint but I wouldn't moan as the price was right, as was everything else.
The breakfast and dinner - very good The room - it is very old.
Great food, clean and tidy, will go back.
The food was very good and the staff were very helpful for any query you had and the entertainment was quite good.
The hotel has an excellent location,very close to the sea, altough has a swimming pool too.The staff was very friendly and helpful. The food was perfect.:) The rooms need some repaint here or there, and maybe some pictures on the wall or something not to be so plain.
The food was very good, one of the few times we have stayed half board and eaten in! Good location during for offseason travel or on the quiet side, or for younger visitors who will be partying anyway! If you were staying in the wrong side of the hotel during the party season it would be noisy as it is very close to bcm square.
bar terrace and views
I initially booked the hotel for 5 nights but later on my Mom joined me and we extended our stay for another two wonderful weeks. The staff is friendly and very responsive to one's needs. The food is very good and would satisfy any international tastes (there were guests from at least 10 different European countries when we were there). We had an all-inclusive option, and it was well worth it. Our room had an sea view, and it was breathtaking. The hotel is right on the beach. The beach is well groomed, fine sand, clean and excellent for swimming. There were two free performances a week in the bar. We especially enjoyed the Classic Flamenco night. We also had several outstanding massages in the hotel spa. Great vacation, thank you!
Staff were helpful and courteous. Terrace bar overlooking the bay was stunning. Nice size room. Requested a non-smoking room but was given a smoking room.
Having stayed there before I liked the fact that the hotel is on the beach and is in close proximity to the night light in Magalluf. When I checked they did not turn my phone on, after having to go back down stairs and talk with the lady at the front desk that issue was resolved. Additionally there was not a booklet in the room that gave directions on hotel services and how to use the phone, there was some difficulty in working through that issue. Based on my experince I would not stay at that hotel again, however due to the proximity of the hotel to the night life there is a chance I would stay there again.
The location of the hotel was wonderful. The room was spacious and clean. The buffet breakfast had everything anyone could want. The only down side was the noise, caused mainly by the laminate flooring.
the location of the hotel was excellent. direct access to beach and shops, bars etc
closeness to the beach the food
bar staff and room service breakfasts
Holiday The sports room
For what we wanted which was a nice break for the weekend it was handy for the bars,restaurants beach and marina which where only a short walk away! If you don't want the maid waking you up early as we had been and she tended to get earlier each morning, then it's best to put the do not disturb sign on the door before bed.
Spacious hotel and rooms with attentive and helpful staff. Open outlook and views although views not as good as some hotels in area. Extensive breakfast buffet. Light green seating in lounge and bar area not to my liking and pictures on walls rather uninspiring.
Well run,polite and helpful staff,clean comfortable room.Breakfast reasonable and varied Some of the 'hot'food was rather cool
we liked the location and the food.
The view; very yupgrade facilities We thought the price was too high
Friendly helpful staff, clean rooms
The value for money, situation and cleanliness
Staff were pretty friendly and helpful, it was clean, beach not even ten mins downhill, restaurants close by Food was not nice around the pool, bad service as understaffed, pool had salty water, needed updating, not very easy with a 1 year old, ie heating milk and food etc but that's my fault I should have probably stayed in a villa with a fridge and kitchen
Great position, all at your hand. Great welcome at the staff at reception, especialy Sara. She is so nice always with smile, give all informatikons. Very comfortable room, beautiful bath. Fantastic breakfast. Highly recomanded this hotel
Reception Staff were excellent/and room was clean/tidy and breakfast was good - what lets this hotel down is that it is going shabby and the air conditioning is atrocious/non existent ...we stayed before and specifically asked for a room with decent air conditioning but again we found the system just didn't work - improve the air conditioning and we will be back again - couldn't fault the staff they were top class.
The food variety is excellent. We always eat a lot of vegetables and salada and the dinner and breakfast buffet has a lot of choices. The pool is very clean and the sea view was beautiful. Although the local bus stop is just in front of the hotel, it takes about 30 min to get to the city center by bus.
Staff were very friendly to us especially to our 1 year old. Great place to stay just to relax and unwind. The hotel is very clean is nicely decorated and is in a great location overlooking the sea. Really nice pool area with plenty of room at the pool. The bedrooms air conditioning was in great working order leaving our room refreshed at all times. We asked to change our dinner to lunch as we had booked halfboard, however this wasn't possible. (baby is now on the move and can be a little loud at times we didnt want to disturb other diners at dinner)
Fantastic situation, superb beaches and places to explore, very convenient for Palma. Great Views. No Tea and Coffee making facilities in room
We had let the hotel know we were on our honeymoon prior to arriving, so when we got there they upgraded us to a Presidential Suite - it was amazing! The views are spectacular and the option of swimming in the pools or sea is great. Definitely check out AquaZumba at 11am. T The food in the buffet isn't that great. Also be aware that there is a music concert every night at the pool from about 9-11pm. It's very loud so you can't get over your jet lag until after the performance. Lots of kids in the big pool, so take advantage of the adults only pool.
The staff at the reception especially Diana is excellent,very cooperative & infact she went out of her way to give us a room to our liking.The sea view is breathtaking. The carpets in he room are rugged ,old & stained.It's time they refurbish the rooms.
Variety and quality of the breakfast was excellent
The charming and always helpful staff and the convenient location for our purpose (local property purchase). As the hotel was not full to be given a room with a view of two unsightly flat roofs was disappointing.
We found the views beautiful, the staff gracious, and the atmosphere most welcoming overall. The meals (we had the package with breakfast and dinner) were quite adequate, with a great variety. We would not call the food gourmet though. The air conditioning was barely adequate It needed a stronger fan to carry the cool air into the room.
Staff was friendly, atmosphere relaxed. Buffet dinners varied and interesting. Fun for a short family seaside break. Decor and design rather faded. Pool area was crowded and nosiy. Air conditioning in rooms not strong enough.
7th floor resturant is very good and stuff doing will.reciption stuff is very co operated ,but the night duty is not do his job wright.not woke up us morning.in general hote is v good and would be coming againe. reciption duty night shift only
IT was wonerful,would stay again -they could not do enough for you!
amazing location on the playa staff was rude an unhelpfull
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
Hotel staff are very kind room
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.