Pros (+) No complaints everything was wonderful
3 stars
Springhill Suites Memphis East / Galleria
Photos of Springhill Suites Memphis East / Galleria
Overview
Enjoy the Southern comforts of SpringHill Suites Memphis East/Galleria. Our East Memphis hotel offers exciting extras that contribute to a meaningful stay in Tennessee. Unwind at our all-suite hotel with free Wi-Fi, plush Marriott bedding, large workspaces and living areas. Start your day with selections from our hotel's free breakfast spread and then when its time for dinner, enjoy easy access to nearby restaurants including J. Alexander's, Firebirds and Abuelo's. Decompress during your travels at our heated indoor pool and 24-hour fitness center. Our hotel places guests within moments of shopping, dining and entertainment at Wolfchase Galleria. Our free on-site parking and convenient location near businesses like Honeywell and Agricenter International, makes us an ideal choice for corporate travel and group stays. Ask about our special rates on room blocks for your family, friends or colleagues. Find everything you need for a seamless and productive stay at SpringHill Suites Memphis East/Galleria.
Latest deals for Springhill Suites Memphis East / Galleria
Amenities at Springhill Suites Memphis East / Galleria
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Pets not allowed
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Grill
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Beauty salon
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Springhill Suites Memphis East / Galleria
6.6
Okay
262 verified ratings
Wonderful
109
Very good
39
Good
33
Okay
16
Fair
18
Mediocre
10
Poor
37
Summary of reviews
Guests say
Guests had a largely negative experience at the hotel, citing issues with cleanliness, particularly in the bathrooms and rooms, as well as poor service from staff. Many reviews highlighted that the hotel did not meet expectations for a 3-star rating. However, some guests appreciated the location and found the rooms spacious and comfortable, with a few noting friendly staff members and decent breakfast options.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.3 out of 10
154 reviews
6.7 out of 10
69 reviews
9 out of 10
2 reviews
7.8 out of 10
2 reviews
All reviews
Pros (+) The room was comfortable, especially the bed. Shower had great water pressure. Loved that we had a fridge and microwave, and the desk/kitchen area was very nice. But above all, the staff was amazing. Everyone, from the front desk personnel to the housekeepers to the breakfast staff to management, was so friendly and spoke to us each and every time they saw us. They alone would've made it a place w...
Cons (-) Hotel needs updating (hallway and room carpeting, and bathroom sink area especially). Very small, hot pool area. Crowded, narrow breakfast line. Elevator's slow. Ended up taking the stairs usually. No ice machine on the 2nd floor so kept having to trek up to the 3rd. Glass provided in kitchenette had lipstick stain. Doors shut very loudly, so if you're sitting in the living area reading at night t...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location, spacious rooms, and a friendly staff. Guests can enjoy a complimentary breakfast and access to a fitness center.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and ease of access during their stay.
How is the food quality at the hotel?
Guests have praised the breakfast and found it enjoyable. However, some have mentioned that the breakfast options were limited on certain occasions.
What is the cleanliness like at the hotel?
While some guests have appreciated the cleanliness and spaciousness of the rooms, others have expressed concerns about the maintenance and cleanliness of certain facilities.
How is the customer service at the hotel?
The hotel's staff has been commended for their friendliness and helpfulness, ensuring a pleasant and accommodating experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in June
According to reviews, June is considered the high season, which might indicate better weather and more vibrant local activities.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the Pink Palace Family of Museums, Overton Park, and the Memphis Zoo, making it a great choice for sightseeing.
Be Mindful of Room Conditions
Some guests reported issues with room cleanliness and maintenance, so it might be beneficial to check recent reviews for any updates on this matter.
Verify Amenities Availability
Before booking, it's advisable to confirm the availability of amenities like the indoor pool, hot tub, and fitness center, as some guests mentioned these facilities were under renovation during their stay.
Double-Check Breakfast Availability
A few guests mentioned issues with breakfast availability, so it might be helpful to confirm this with the hotel, especially if it's an important factor for your stay.
Consider Alternative Dining Options
While the hotel offers a complimentary breakfast, some guests recommended exploring nearby restaurants for a wider variety of dining choices.
Inquire About Deposit Refund
Some guests reported issues with deposit refunds, so it might be wise to inquire about the hotel's deposit policies and ensure clarity on this matter before booking.
Check for Noise Concerns
A few guests mentioned thin walls and noise from neighboring rooms, so light sleepers may want to consider this aspect and possibly request a quieter room location.
Be Aware of Construction
As the hotel was reported to be under construction during some stays, it might be beneficial to check for any updates on this and its potential impact on the guest experience.
Location
2800 New Brunswick Road, Memphis, TN 38133
What's nearby
- Shelby Farms5.1 mi
- Temple Israel7.1 mi
- University of Memphis10.3 mi
- Memphis International Raceway10.8 mi
- Rhodes College12 mi
- Overton Park12.1 mi
- Liberty Bowl Memorial Stadium12.2 mi
- Memphis Zoo12.5 mi
- St Mary's Episcopal Cathedral14.8 mi
- Sun Studio15 mi
- Memphis Pyramid15.4 mi
- Fire Museum of Memphis15.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Springhill Suites Memphis East / Galleria
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $104 |
Average price (weekend night) | $123 |
When to book a room at Springhill Suites Memphis East / Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Springhill Suites Memphis East / Galleria
FAQs when booking at Springhill Suites Memphis East / Galleria
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Value for money | 6.5 |
|---|---|
Distance to city center | 15.4 mi |
Nearest Airport | Memphis |
Distance to airport | 15.6 mi |
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