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Owner / Manager very rude! Need to learn some people skills! The customer is not right is his opinion. He was extremely controlling. It didn't one one bit what I needed or wanted! His English, well what English, was really difficult to understand! I bed spread and blanket had several cigarette holes and stains from what I do not know. The Motel 6 needs some serious help! I will never stay at another Motel 6! I will be warning everyone Not to ever stay in any location! Maybe we all can put them out of business!
They offered a room change since the first one was dirty and smelling badnot even bed was made
Entertainment - Craig Ferguson Noise in room Slow time to check in. Staff wasn't that friendly
Nothing. When I checked in through online, I asked a quiet room. However, our room was very noisy. The reason was that our room was very closed to a roof of next building, and there are a lot of ventilation openings on the roof, and they are always working and that caused a lot of noise. We asked at a front desk if we can move to another room, our requirement was denied. The noisy sound bothered us all during stay.
Easy for fun and traveling
The staff was great! Hard to find where to park. Ended up parking in garage and had to walk in with bags. Pool was closed all day for cleaning, but when we finally got to use the pool we found that it was tiny. Why does it take a whole day to clean? Pillow smelled like sweat. Tv was not always working. Woke up in the middle of the night twice with major back pain. After finally getting back to sleep got woken up by construction. We looked up why they claimed to be the #1 casino in the USA and found out a magazine pooled 400 people and out of the 20 casinos that were pre-selected (only one being from Vegas) Pechanga was awarded 1st place. Sounds like the owned paid for that. I do have to say the staff was great the whole time and there are plans to upgrade the pool, but next year we are planning on going to Vegas instead.
This facility is definitely on our list to visit each year. A lot of improvements have taken place over the past year, the service is still excellent, and the experience of our trip is one of our best each year. A great place.
We had a very large room with a great soaking tub. The wine tasting was good and the staff were very friendly and knowledgeable. The massages were very relaxing, but the men and women had separate sides. All the facilities were far apart. The walk to the restaurant and the tasting room did not have a clear path or entrance. The food was average and overpriced.
Great value for excellent rooms. Cold winter night, nothing better than sitting by a fire place in your very own villa. Didn't like that I can't stay here all the time.
The staff was exceptional. The wine and food were absolutely perfect and worth every penny spent! I only wish we could have stayed longer. Stayed only one night, first time with my hubby since having our first baby! It was perfect to celebrate and have a romantic night away.
The staff is super friendly and accommodating. The rooms Are very nice and spacious. Overall mead my husband enjoyed our stay a lot!
I liked the wine and the location. Nothing, everything met or exceeded my expectations.
The room and view were lovely. The disconnection of the lodging from the tasting room/restaurant.
The dual living room and bedroom combined. The breakfast was mediocre.
Breakfast buffet saved the overall experience shower had multiple heads, nice for sore muscles the floors and walls had weird stains that looked like blood the floor had a huge wet spot the day we checked in there aren't any bathmats in the bathroom. be careful you will slip! the beds are ok. they had a part where it sunk in and wasn't super comfy weird room set up with the shower and toilet separate and a random room divider separating a couch from the bed.
Clean, good simple breakfast, convenient location, pickup from the hotel for grapevine wine tour.
Clean, comfortable, good breakfast, nice, helpful staff. Split bathroom was convenient. The bathrooms ( toilet in one and shower in other) had sliding frosted glass doors at the foot of the beds which would be fine for a couple, but not for our room sharing situation as it afforded no privacy.
The bathroom doors had frosted glass that you could see persons using restroom and no locks was not very private. Room was not very cool and we bough small fans from Target to keep kids comfortable first night. Spoke to front desk in the morning and they immediately sent maintenance staff to check and they moved the bench built over air unit which was preventing air flow which improved room comfort within 10 minutes
Very clean and friendly. Great value for the money easy access to everything , however it was to close to the freeway and there was highway noise all night long. Other than We had a pleasant experience as we always do with any of the marriott hotels Highway noise level all night long
Clean comfy suite. Great breakfast in the morning. Will definitely stay again.
Updated rooms, very nice Forgot my shaving cream and front desk was out of stock
Room size and furnishings were nice and modern. No remote control for living room TV. No microwave. Only one trash can in entire suite. No water glasses.
The location was close to old town front street. Nice hotel, room was clean, and the parking was free :) Room was small and the air conditioner was extremely loud. We had trouble sleeping due to the loud air conditioner. Mattress was a little to hard and pillows were uncomfortable for me. The only reason I wouldn't stay here again is because of loud AC, it needs to be fixed.
Breakfast Happy hour Tub didn't drain properly. Lights didn't work
You need a vehicle to see the wineriea, tour old town, and take a hot air balloon ride. This hotel is right in the city centre with plenty of restaurant choices, drug stores and other shops nearby.
Cooked to order breakfast was delish, staff was friendly and accommodating, room was very comfortable, and location was perfect for our vacation. Randomly, I also loved the smell of the shampoo and soaps (a little thing that made every day a bit nicer). This was our second time staying at the Embassy Suites in Temecula and, although we really enjoyed our trip last year, we felt that the hotel and service was even better this year. Exceeded our already high expectations! Hot tub wasn't quite hot enough, and we couldnt figure out how to change it - but a very minor complaint in a sea of great amenities and service
Rooms were excellent. Staff was super. Breakfast was awesome.
Loved happy hour.. Pool was great..we had a pleasant stay and would stay again. Room was nice ,bathroom was outdated and a bit shabby.
I liked the breakfast, it was rich small rooms
this is temecula's newest best kept secret! Amazing location and the bungalows are truly the size of one bedroom homes. The bed was absolutely divine and don't get me started on the double head shower and huge tub! Loved it and can't wait to return! The property is brand spanking new so there are a just a few small things they are still working out. SO minor. They should put screens on the windows and doors and a door stopper on the bottom of the door as we have a few pesty flying friends visit us.
The bathroom was amazing Very clean and large bed we stayed in the king bungalow Overall was the perfect birthday with my boyfriend
Comfort and style! Good sized room with luxury bedding For the price per night, I think it should include breakfast which cost us an additional $40.00 plus per day (not I including tip).
Well appointed, spacious private accomodations. The Deluxe Bungalow was a place you wanted to hurry back to, even if it meant cutting wine tasting a bit shorter this trip. The nightly rate through Kayak allowed this property to be affordable; although final Resort charges still brought the nightly stay up to the $300 range. The Resort would like to be charging over $400, and they may consistently get this when construction is completed. Until that time, it will be fun to watch this delixe off-shoot of neighboring South Coast Winery develop and mature. If you can stay here for under $300 a night, take advantage of it while you can. Wine tasting charges for Resort Guests were only reduced down to $25. While it was a quality experience, a discount down to $15 would have felt more of an ackowledgement to their Guests. These were the South Coast Reserve wines, but $15 a tasting is still a strong charge as "the discount". Comping the tasting with a two bottle purchase would also be appropriate, which they did not offer.
Bungalows were unreal and a real surprise from the norm of luxury hotel rooms!
If you're looking for romantic getaway, this is it. The rooms and view were excellent. Free wifi, walkin shower, mini frig, and grape vines off your private patio. The menu was limited.
Patio overlooking vineyards. Lots of Windows and high ceilings. Loved how big and spacious room was. Soaking tub was awesome. Ligh switch lighting placement for patio not right. That's all I got on wrong it was fabulous.
We loved the accommodations, the staff was helpful. The wine selection was delicious.
Great hotel with excellent costumer service, great facilities and perfect location. It was an excellent choice for our getaway weekend.
Perfect location within walking distance to vineyards. Beautiful grounds. Delicious food at the onsite restaurant. Comfortable beds. No hot tub
No breakfast room service and wouldn't allow a to go order from the restaurant, noise of water pipes running, no bath tub, very small room for $400.
The hotel was very clean and the staff were helpful and kind. The "continental" breakfast was very good. I would definitely stay here again. Thanks all.
Comfortable bed, clean room, pleasant and responsive staff, good breakfast with many selections including healthy choices. Nice area with seating, bar with laptop and cell phone chargers, flat screen TV in lobby/breakfast area. The pool area and inside of the rooms could use a renovation. Freeway was directly behind our room and was a little noisy at night.
Ok breakfast Advertised as having fridge etc. nope. Bathroom door swung completely in room hard to walk around. Room was size microtel. Overall not a marriot quality property
Friendly, helpful staff. Good brkfst. Great room & amenities. Great location for day trips to sites. Sound from interstate on our side.
Our room was convenient to the front desk, the laundry room and dining area. Though we had a view of the pool, it was a little bit of a trek as there is no stairs from the balcony once the dining area is closed (after breakfast). The bed was very comfortable. The top bed linens (the coverlet and sash at the end of the bed) were obviously dirty. Pizza stain at the head of the bed and black foot marks at the foot of the bed.
Very friendly staff and a good breakfast I'm not very picky at all but there were just a few things in the bathroom I noticed could have seen more attention.
Good breakfast, large room. We had a room (107) with a tiny, tiny sink. Large bathroom with no counter space, and a tiny, tiny sink.
Nice place, and staff was very friendly Water pressure in the shower was terrible.
The jet/spa stub and the back door. The bed was very uncomfortable. Ive stayed at cheaper places with a much more comfier bed.
The breakfast was very good. The rooms were very comfortable and free wine tasting. The front desk was very un friendly. They say you get free breakfast but charge you extra fee if you have more then 2 people in a room which is $25 per extra person. This is a very romantic get away, went with girl friends after wine tasting and the hotel really accommodates couples, not much to do if your not on a romantic getaway.
It was a brief overnight stay and everything met my needs
I wanted to drive after work and get closer to San Diego. Temecula is a great town to do that in. All I needed was a good night sleep and Hampton Inn was great. The Bed was terrific and it had a nice TV. We slept great then had a perfect breakfast and left.
The staff was friendly and attentive. The room was very clean. Breakfast was really good -- lots of variety and quality. Beds were nice. Rooms were quiet. It's right off the freeway, so there was very easy access. No complaints.
We enjoyed the breakfast and your polite staff. The room was clean andvery well laid out. The comforter on thhe bed was wonderful. You need to have better signs for driving into your drive way for both directions on Jefferson Ave. If I had arrived at night from the North I would not have known to turn into the drive way of your competature and that you had a road way between the two hotels.
Stayed here on business and the staff was friendly, facilities were clean and safe. Wish breakfast was extended a little longer.
The location. The rooms were updated. The breakfast was good. The grey and black decor was not relaxing to me. The halls don't have signs to locate the elevator.
It was just an overnight stay but We liked everything. Well definitely stay again
Everything The refrigerator was really loud.
For the money excellent accomodations
Rooms were clean and comfortable, decent breakfast Check-in took forever. Also, although we called in advance for a crib, it wasn't there. That added additional wait time to the already slow process for check in.
The staff was very helpful and pleasant. The breakfast was larger than mist and changed from day to day. This is a great location with easy interstate access. The air conditioner in one of our rooms was so very loud. The tv only worked intermittently. The towels and sheets were not very clean.
My husband booked a room for me. I arrive to check in and since he is not present and needed to be due to credit card being in his name I can't check in. The reseptionist told me if i were to go through a third party and book a room I wouldn't have an issue then and then I'll be able to check in and stay. So after cancling my $459.00 transaction, I rebooked and spent $544.00 just to be told AGAIN that I cannot occupy the room due to the credit card that I needed to leave on file was in my husbands name. Even after telling me I would be able to stay basically lying to me I was out of $1003.00 till they refund me my money. After all of that I had to figure out a way to get more money to stay elsewhere which was another $400.00. It was an inconvience and a HORRIBLE experience. Will never stay at another La Quainta. And this isn't standard policy. I've been able to check in at other locations without the card holder present. Everything.
We stayed on the 2nd floor next to the elevators and the laundry room, we could hear all sorts of noise through all the walls and from above us. They should just keep that room vacant until they put more sound barriers.
Nice clean place.
Good value for the money. Improve the outside seating area.
It was convenient that there was a computer and printer at front. They happily faxed a document for me. The freeway was close to outside of my room. It didn't bother me but for those who are noise sensitive might want to request room facing other way.
The room was very clean, the location was perfect, checking out was fast, decent breakfast, some of the staff was courtesy. Our room wasn't ready at check-in, we got put on the 3rd floor and we were told to try to keep our 3 year old from jumping or making to much noise.
It was newer, sparkling clean, easy to find, close to what I needed. It was difficult to reach by phone as the front desk was somewhat understaffed
It was very quiet and the complimentary breakfast was awesome. Hot coffee and warm cinnamon rolls! No vending machines....only over priced drinks and snacks were at the front desk/lobby.
Beds no good.
The staff was very friendly, the complimentary breakfast had quite a selection of hot and cold options, and the pool/jacuzzi were nicely heated and clean. The beds felt really small. My three friends and I shared a room with two beds and it was a tight fit.
Rooms very clean, beds comfortable, supplies refreshed well. Dining availability-free breakfast. One of the best supplied I've found at the Temecula location. Staff friendly and efficient.
Everything is very clean, Staff is friendly Too much security deposit
Internet conection. The time i was there, the wi fi was down. I call technical support twice and they didnt fix it
Loved the breakfast! I never did try the bisquits and gravy but it is there! Honestly between the extended stay holiday Inn and this one I figure at least I'll get a free meal for the same price using kayak. Shower head was nice nice nice! Staff was extremely friendly!!! Breakfast lounge very clean and stocked well! I liked that it is close to freeway not too hard to find. My remote control for the TV was freaking nasty! The pillows are tiny and so are the rooms. The TV was not HD so it was kind of fuzzy.
Big room, wifi was good, location was good. For the amount of the room the bed was not very comfortable, the shower water left a weird feeling on my skin, for how empty the hotel seemed I didn't understand why we were placed next to and below people, the air conditioning system was annoying to figure out and program.
The golf course was very nice and the restaurant was top notch! Very nice property, but I feel the rooms do need upgrading, especially the mattresses.
The grounds and the pool. The walls are paper thin and the check in is too late when attending sunset weddings in the area.
The view from our room was nice. The restaurant had good good too. The room was not good. They forgot to give us coffee pot and then they forgot the utensils. The omelettes did include toast either.
We had a fabulous time with a group of good girlfriends for the weekend. We had some special requests and they really did their best accommodating for us! The hotel made me feel at home and didn't really feel like a hotel. The view were amazing!!! We also ate at the Cork Fire Restaurant and everyone working there was so polite and welcoming! The food was also amazing!! I would definately recommend to anyone!!
From the minute we turned up the road to get to the hotel, I knew I'd love it! I was not disappointed. We were greeted with welcoming words & were accommodated with a comfortable room. We enjoyed a light bite at the Cork-Fire rustic bar & dining rm.... Xlnt service - even with a crowded room! Would definitely return & recommend to any age demographic! There was a very minor issue with the toilet - it would begin to flush by itself - but honestly we weren't in the rm that mych - if we would've stayed longer I would have complained to the office, but we just shut the bathrm door & it was fine....
Nice hotel grounds and room. very relaxing! Line to check in was long and slow.
Great location. Great food from CorkFire Housekeeping was spotty. Sometimes the coffee/tea/cream was refilled and sometimes it wasn't. Asked to have a pile of "recycle" removed and they said yes but didn't do it. Stuff like that - room was clean.
The location was great, nice, quiet and views were the best The door going into the room had a quirk. Use your key to open the outside door, and you enter an anteroom. There's another door for your room, and a door to an adjacent room, and there was a third door with stairs going down to the room below. We couldn't close the pocket door to close off the stairwell, so that was a little unsettling Probably would have been nice if the receptionist had warned us.
Our room smelled like cigarette smoke! They were all booked and didn't have a room to move us. I'm allergic to cigarette smoke so it was not fun!!
Gorgeous view Checkout staff was a bit unfriendly.
The room was huge and comfortable, with a great supply of lotions and shampoos. The bed was really comfortable and I can't wait to come back and stay. The restaurant was wonderful and the food was delicious. The only thing I can say is that the shower was a little out dated but that is no big deal as far as I am concerned.
The cork and fire restaurant is supposed to be extremely nice, so we tried dinner there... it was terrible and on top of that expensive. I wouldn't eat there again, but the hotel itself was nice, quiet and quaint.
Location and price It was just fine
Clean rooms, very good breakfast selection excellent service and well stocked breakfast items all the employees were very freindly I felt the price for the room was a bit high. I based this on comps in the area.